Customer Service Jobs in Foothill Ranch, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 105 Jobs

Customer Service Representative

  • Rancho Santa Margarita, CA (6 miles from Foothill Ranch, CA)
  • 10 hours ago
  • Rancho Santa Margarita, CA (6 miles from Foothill Ranch, CA)
  • 10 hours ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Customer Service Representative

  • Huntington Beach, CA (18 miles from Foothill Ranch, CA)
  • 16 hours ago
  • Huntington Beach, CA (18 miles from Foothill Ranch, CA)
  • 16 hours ago

92649 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Associate

  • Huntington Beach, CA (18 miles from Foothill Ranch, CA)
  • 17 hours ago
  • Huntington Beach, CA (18 miles from Foothill Ranch, CA)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Distribution Customer Service Representative

  • Chino, CA (16 miles from Foothill Ranch, CA)
  • 19 hours ago
  • Chino, CA (16 miles from Foothill Ranch, CA)
  • 19 hours ago

Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....

Customer Service Representative

  • Santa Ana, CA (11 miles from Foothill Ranch, CA)
  • 19 hours ago
  • Santa Ana, CA (11 miles from Foothill Ranch, CA)
  • 19 hours ago

Participate in special projects and occasionally perform assignments outside the scope of the customer service role....

Customer Service Representative

  • Cypress, CA (22 miles from Foothill Ranch, CA)
  • 20 hours ago
  • Cypress, CA (22 miles from Foothill Ranch, CA)
  • 20 hours ago

POSITION SUMMARY: Serve as a point of contact with JE Pistons customers and support sales growth through customer service, marketing support, and order processing....

Customer Service Representative II

  • Diamond Bar, CA (21 miles from Foothill Ranch, CA)
  • 1 day ago
  • Diamond Bar, CA (21 miles from Foothill Ranch, CA)
  • 1 day ago

Customer Service Representative IIThe Customer Service Representative II (CSR II) provides first level support to their assigned customer accounts....

Customer Service Representative

  • Westminster, CA (18 miles from Foothill Ranch, CA)
  • 1 day ago
  • Westminster, CA (18 miles from Foothill Ranch, CA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative I

  • La Mirada, CA (24 miles from Foothill Ranch, CA)
  • 1 day ago
  • La Mirada, CA (24 miles from Foothill Ranch, CA)
  • 1 day ago

The Customer Service role has a wide list of responsibilities....

Pharmacy Customer Service Associate

  • Jurupa Valley, CA (23 miles from Foothill Ranch, CA)
  • 1 day ago
  • Jurupa Valley, CA (23 miles from Foothill Ranch, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Byram Healthcare Customer Service Representative

  • Anaheim, CA (19 miles from Foothill Ranch, CA)
  • 1 day ago
  • Anaheim, CA (19 miles from Foothill Ranch, CA)
  • 1 day ago

MS Office and the ability to navigate multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills...

Customer Service Representative

  • Corona, CA (12 miles from Foothill Ranch, CA)
  • 1 day ago
  • Corona, CA (12 miles from Foothill Ranch, CA)
  • 1 day ago

Staffmark is seeking a detail-oriented Customer Service Representative to join our client's manufacturing team in Corona, CA....

Veterinary Client Service Representative

  • Garden Grove, CA (15 miles from Foothill Ranch, CA)
  • 1 day ago
  • Garden Grove, CA (15 miles from Foothill Ranch, CA)
  • 1 day ago

The Garden Grove Dog and Cat Hospital is looking for a Full-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...

Veterinary Client Service Representative - Part-Time

  • Garden Grove, CA (15 miles from Foothill Ranch, CA)
  • 1 day ago
  • Garden Grove, CA (15 miles from Foothill Ranch, CA)
  • 1 day ago

The Garden Grove Dog and Cat Hospital is looking for a Part-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...

Customer Service Representative

  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 2 days ago
  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 2 days ago

Qualifications Required qualifications: Customer Service experience in a fast-paced office setting. Ability to handle a high call volume in a professional and courteous manner....

Demographic Data for Foothill Ranch, CA

Moving to Foothill Ranch, CA? Find some basic demographic data about Foothill Ranch, CA below.


Local
National
12,545
518
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Foothill Ranch, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Foothill Ranch, CA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Foothill Ranch, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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