Customer Service Jobs in Foothill Ranch, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 105 Jobs

Senior Customer Service Representative (Promotional Only)

  • Costa Mesa, CA (15 miles from Foothill Ranch, CA)
  • 3 hours ago
  • Costa Mesa, CA (15 miles from Foothill Ranch, CA)
  • 3 hours ago

* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Brea, CA (19 miles from Foothill Ranch, CA)
  • 1 day ago
  • Brea, CA (19 miles from Foothill Ranch, CA)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

  • Irvine, CA (5 miles from Foothill Ranch, CA)
  • 1 day ago
  • Irvine, CA (5 miles from Foothill Ranch, CA)
  • 1 day ago

Store 2709466: 14493 Culver Dr, Irvine, California 92604 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Retail Customer Service Associate

  • San Clemente, CA (23 miles from Foothill Ranch, CA)
  • 1 day ago
  • San Clemente, CA (23 miles from Foothill Ranch, CA)
  • 1 day ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Retail Customer Experience Associate, South Coast Plaza - Part Time

  • Costa Mesa, CA (13 miles from Foothill Ranch, CA)
  • 2 days ago
  • Costa Mesa, CA (13 miles from Foothill Ranch, CA)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

BED Senior Customer Care Representative

  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 2 days ago
  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 2 days ago

service experience or a High School Diploma and eleven (11) years of customer service experience?...

BED Customer Care Representative

  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 2 days ago
  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 2 days ago

service experience or a High School Diploma and six (6) years of customer service expereince?...

Customer Service Associate - Miller Center

  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 2 days ago
  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 2 days ago

High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....

Customer Service Representative

  • Costa Mesa, CA (13 miles from Foothill Ranch, CA)
  • 2 days ago
  • Costa Mesa, CA (13 miles from Foothill Ranch, CA)
  • 2 days ago

CSR/DELIVERY DRIVER Looking for FULL TIME, immediate hire of Customer Service Representatives, with delivery driving duties on some days, for our Newport Beach location....

Pharmacy Customer Service Associate

  • La Mirada, CA (24 miles from Foothill Ranch, CA)
  • 2 days ago
  • La Mirada, CA (24 miles from Foothill Ranch, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Santa Ana, CA (11 miles from Foothill Ranch, CA)
  • 3 days ago
  • Santa Ana, CA (11 miles from Foothill Ranch, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Success Representative I

  • Irvine, CA (5 miles from Foothill Ranch, CA)
  • 3 days ago
  • Irvine, CA (5 miles from Foothill Ranch, CA)
  • 3 days ago

While traditional Customer Service teams help resolve product and order-related issues, the Fox Customer Success team, by contrast, proactively works with customers to understand their needs and help...

Customer Service Representative

  • Fullerton, CA (17 miles from Foothill Ranch, CA)
  • 3 days ago
  • Fullerton, CA (17 miles from Foothill Ranch, CA)
  • 3 days ago

Learn more about us at ABOUT THE JOB The role of the Customer Service Representative is to build relationships with our customers through processing orders and answering requests....

Customer Service Representative - Order Entry

  • Brea, CA (19 miles from Foothill Ranch, CA)
  • 3 days ago
  • Brea, CA (19 miles from Foothill Ranch, CA)
  • 3 days ago

This position is part of the Customer Service team and reports to the Customer Service Manager located in Brea, CA and will be Onsite Monday-Friday 7:30am-4:00pm PST....

Customer Service Representative

  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 3 days ago
  • Ontario, CA (24 miles from Foothill Ranch, CA)
  • 3 days ago

Qualifications Required qualifications: Customer Service experience in a fast-paced office setting. Ability to handle a high call volume in a professional and courteous manner....

Demographic Data for Foothill Ranch, CA

Moving to Foothill Ranch, CA? Find some basic demographic data about Foothill Ranch, CA below.


Local
National
12,545
518
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Foothill Ranch, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Foothill Ranch, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Foothill Ranch, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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