Customer Service Jobs in Fontana, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Retail Customer Service Associate
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 1 hour ago
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 1 hour ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Phillips Ranch, CA (19 miles from Fontana, CA)
- 20 hours ago
- Phillips Ranch, CA (19 miles from Fontana, CA)
- 20 hours ago
We are seeking a motivated individual to fill a Customer Service Representative position with a leading distribution company in Pomona, CA....
Customer Service Representative I, Part-Time (Assigned to Administration)
- Chino, CA (15 miles from Fontana, CA)
- 1 day ago
- Chino, CA (15 miles from Fontana, CA)
- 1 day ago
Join the City's Administration team as a part-time Customer Service Representative I!...
Customer Service Representative
- Pomona, CA (22 miles from Fontana, CA)
- 1 day ago
- Pomona, CA (22 miles from Fontana, CA)
- 1 day ago
We are seeking a motivated individual to fill a Customer Service Representative position with a leading distribution company in Pomona, CA....
- Moreno Valley, CA (18 miles from Fontana, CA)
- 1 day ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Yucaipa, CA (24 miles from Fontana, CA)
- 1 day ago
- Yucaipa, CA (24 miles from Fontana, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Eastvale, CA (15 miles from Fontana, CA)
- 1 day ago
- Eastvale, CA (15 miles from Fontana, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Warehouse Customer Service Representative
- Redlands, CA (17 miles from Fontana, CA)
- 2 days ago
- Redlands, CA (17 miles from Fontana, CA)
- 2 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative (ID #454601)
- Ontario, CA (12 miles from Fontana, CA)
- 2 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 2 days ago
Ontario, CA Ontario (Grove) Ca 3137 $18.00/Per Hour Customer Service Representative Job Description Branch Details We are currently hiring customer service representative for a distribution in Ontario...
Customer Service Representative
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will be responding to customer inquiries regarding company products and services, processing customer...
- City of Industry, CA (24 miles from Fontana, CA)
- 3 days ago
- City of Industry, CA (24 miles from Fontana, CA)
- 3 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Representative
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Moreno Valley, CA (18 miles from Fontana, CA)
- 3 days ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 3 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Ontario, CA (12 miles from Fontana, CA)
- 4 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 4 days ago
Position: Customer Service Representative Compensation: $19.00 per hour Available Schedule: Monday through Friday, 12:00 PM - 8:30 PM Job Description: The Customer Service Representative fields external...
Customer Service Sales Associate
- Ontario, CA (12 miles from Fontana, CA)
- 4 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fontana, CA
Highest Education Level
Customer Services in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Housekeeping
- Reimbursement
- Retail
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- Friendliness
- High School Diploma
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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