Customer Service Jobs in Fontana, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 1 day ago
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
BED Senior Customer Care Representative
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
service experience or a High School Diploma and eleven (11) years of customer service experience?...
BED Customer Care Representative
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
service experience or a High School Diploma and six (6) years of customer service expereince?...
Customer Service Associate - Miller Center
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....
Customer Service Representative
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 3 days ago
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 3 days ago
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....
- Riverside, CA (7 miles from Fontana, CA)
- 3 days ago
- Riverside, CA (7 miles from Fontana, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative CSR, Building and Construction, CA
- Fontana, CA
- 3 days ago
- Fontana, CA
- 3 days ago
This position is located in Fontana, CA Customer Service Representative CSR, Building and Construction, CA...
Customer Service Representative $20/HR
- Loma Linda, CA (10 miles from Fontana, CA)
- 3 days ago
- Loma Linda, CA (10 miles from Fontana, CA)
- 3 days ago
Service experience Preferred industry (medical/legal) We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification....
Customer Service Representative/Account Manager
- Riverside, CA (7 miles from Fontana, CA)
- 3 days ago
- Riverside, CA (7 miles from Fontana, CA)
- 3 days ago
We pride ourselves on fostering a collaborative environment that values integrity, professional growth, and exceptional customer service....
Customer Service Representative
- Ontario, CA (12 miles from Fontana, CA)
- 4 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 4 days ago
Qualifications Required qualifications: Customer Service experience in a fast-paced office setting. Ability to handle a high call volume in a professional and courteous manner....
Customer Service Representative
- Chino Hills, CA (19 miles from Fontana, CA)
- 4 days ago
- Chino Hills, CA (19 miles from Fontana, CA)
- 4 days ago
Store 2709474: 15960 Los Serranos Blvd, Chino Hills, California 91709 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Sales Associate
- Ontario, CA (12 miles from Fontana, CA)
- 4 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 4 days ago
The Dollar/Thrifty Customer Service Sales Associate consults with customers on their car rental....
- Ontario, CA (12 miles from Fontana, CA)
- 4 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (24 miles from Fontana, CA)
- 4 days ago
- Hesperia, CA (24 miles from Fontana, CA)
- 4 days ago
Area: Customer Service (Sales)...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (24 miles from Fontana, CA)
- 4 days ago
- Hesperia, CA (24 miles from Fontana, CA)
- 4 days ago
Area: Customer Service (Sales)...
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fontana, CA
Highest Education Level
Customer Services in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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