Customer Service Jobs in Fallbrook, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Associate

  • Menifee, CA (19 miles from Fallbrook, CA)
  • 20 hours ago
  • Menifee, CA (19 miles from Fallbrook, CA)
  • 20 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Manager/Customer Service Representative (CSR)

  • San Marcos, CA (16 miles from Fallbrook, CA)
  • 4 days ago
  • San Marcos, CA (16 miles from Fallbrook, CA)
  • 4 days ago

Company: MOLLY MAID of NORTH COUNTY SAN DIEGO Title: Manager/Customer Service Rep/Sales Pay: $23/hour, starting pay Hours: Full Time M-F, 7:30-4:30 BILINGUAL REQUIRED As a Manager/Customer Service Representative...

Retail Customer Service Associate

  • Encinitas, CA (24 miles from Fallbrook, CA)
  • 4 days ago
  • Encinitas, CA (24 miles from Fallbrook, CA)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Support Specialist

  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 5 days ago
  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 5 days ago

and supporting client scheduling Scanning and organizing products Processing customer & retail returns What We're Looking For: GED or equivalent experience Prior Experience working in shipping and order...

Customer Service Representative

  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 8 days ago
  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 8 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Aviation Front Desk Customer Service Representative Full Time Job Carlsbad, CA

  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 14 days ago
  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 14 days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Aviation Front Desk Customer Service Representative Full Time Job

  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 15 days ago
  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 15 days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Customer Service Representative

  • Rancho Santa Margarita, CA (23 miles from Fallbrook, CA)
  • 17 days ago
  • Rancho Santa Margarita, CA (23 miles from Fallbrook, CA)
  • 17 days ago

a Customer Service Representative....

Customer Service Representative

  • San Juan Capistrano, CA (19 miles from Fallbrook, CA)
  • 18 days ago
  • San Juan Capistrano, CA (19 miles from Fallbrook, CA)
  • 18 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Sales & Customer Service Associate

  • Murrieta, CA (10 miles from Fallbrook, CA)
  • 19 days ago
  • Murrieta, CA (10 miles from Fallbrook, CA)
  • 19 days ago

Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....

Customer Service Representative, Full or Part Time

  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 29 days ago
  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 29 days ago

Store 2709478: 1990 College Blvd, Oceanside, California 92056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 30+ days ago
  • Carlsbad, CA (16 miles from Fallbrook, CA)
  • 30+ days ago

Demonstrate use of good customer service skills to provide excellent customer service on every interaction....

Retail Customer Service Associate

  • Murrieta, CA (10 miles from Fallbrook, CA)
  • 30+ days ago
  • Murrieta, CA (10 miles from Fallbrook, CA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 40500 Murrieta Hot Springs Rd, Murrieta...

Customer Service Representative - Graveyard

  • Temecula, CA (11 miles from Fallbrook, CA)
  • 30+ days ago
  • Temecula, CA (11 miles from Fallbrook, CA)
  • 30+ days ago

Store 2709432: 29500 Rancho California Rd, Temecula, California 92591 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Client Service Representative

  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 30+ days ago
  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 30+ days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Demographic Data for Fallbrook, CA

Moving to Fallbrook, CA? Find some basic demographic data about Fallbrook, CA below.


Local
National
51,614
967
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Fallbrook, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fallbrook, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fallbrook, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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