Customer Service Jobs in Fallbrook, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Customer Service Representative (Full-Time)

  • Vista, CA (16 miles from Fallbrook, CA)
  • 11 hours ago
  • Vista, CA (16 miles from Fallbrook, CA)
  • 11 hours ago

Customer Service Representative (Full-Time) (Vista, CA) compensation: $17.50 - $18.00 or DOE (Hourly/NonExempt) employment type: job title: Teller/CSR Immediate position available for PT Customer Service...

Client Service Representative Tech I

  • San Juan Capistrano, CA (19 miles from Fallbrook, CA)
  • 1 day ago
  • San Juan Capistrano, CA (19 miles from Fallbrook, CA)
  • 1 day ago

Qualifications: Required Work Experience: Three (3) to five (5) years clinical laboratory or customer service experience....

Sales & Customer Service Associate

  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 1 day ago
  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 1 day ago

All we need is YOU to bring your excellent customer service and selling skills!!...

Customer Service Representative

  • San Marcos, CA (16 miles from Fallbrook, CA)
  • 2 days ago
  • San Marcos, CA (16 miles from Fallbrook, CA)
  • 2 days ago

Hughes Circuits is now hiring for a customer service position. We are an electronic manufacturing service in San Marcos....

Retail Customer Service Associate

  • San Clemente, CA (13 miles from Fallbrook, CA)
  • 2 days ago
  • San Clemente, CA (13 miles from Fallbrook, CA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Lake Elsinore, CA (16 miles from Fallbrook, CA)
  • 2 days ago
  • Lake Elsinore, CA (16 miles from Fallbrook, CA)
  • 2 days ago

Store 2706065: 31601 Riverside Drive, Lake Elsinore, California 92532 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Veterinary Client Service Representative - Full Time

  • Capistrano Beach, CA (21 miles from Fallbrook, CA)
  • 3 days ago
  • Capistrano Beach, CA (21 miles from Fallbrook, CA)
  • 3 days ago

Passionate about pets and providing exemplary customer service and exceptional patient care, Join our team!...

Pharmacy Customer Service Associate

  • Vista, CA (16 miles from Fallbrook, CA)
  • 3 days ago
  • Vista, CA (16 miles from Fallbrook, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Menifee, CA (19 miles from Fallbrook, CA)
  • 4 days ago
  • Menifee, CA (19 miles from Fallbrook, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative (Part-time)

  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 9 days ago
  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 9 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Murrieta, CA (10 miles from Fallbrook, CA)
  • 10 days ago
  • Murrieta, CA (10 miles from Fallbrook, CA)
  • 10 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Associate - Temporary

  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 11 days ago
  • Oceanside, CA (5 miles from Fallbrook, CA)
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • Encinitas, CA (24 miles from Fallbrook, CA)
  • 11 days ago
  • Encinitas, CA (24 miles from Fallbrook, CA)
  • 11 days ago

Prior experience in a veterinary, medical, or customer service setting is highly desirable. Ability to remain calm and professional in high-stress situations....

Customer Service Representative

  • Encinitas, CA (24 miles from Fallbrook, CA)
  • 12 days ago
  • Encinitas, CA (24 miles from Fallbrook, CA)
  • 12 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Customer Service Retail (Kids School Uniform Store)

  • San Juan Capistrano, CA (19 miles from Fallbrook, CA)
  • 13 days ago
  • San Juan Capistrano, CA (19 miles from Fallbrook, CA)
  • 13 days ago

un Customer Service Retail (Kids School Uniform Store) (San Juan Capistrano) compensation: 19.00/hr Temporary Retail Associate Needed - Start Next Week!...

Demographic Data for Fallbrook, CA

Moving to Fallbrook, CA? Find some basic demographic data about Fallbrook, CA below.


Local
National
51,614
967
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fallbrook, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fallbrook, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fallbrook, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »