Customer Service Jobs in Fallbrook, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Menifee, CA (19 miles from Fallbrook, CA)
- 20 hours ago
- Menifee, CA (19 miles from Fallbrook, CA)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Manager/Customer Service Representative (CSR)
- San Marcos, CA (16 miles from Fallbrook, CA)
- 4 days ago
- San Marcos, CA (16 miles from Fallbrook, CA)
- 4 days ago
Company: MOLLY MAID of NORTH COUNTY SAN DIEGO Title: Manager/Customer Service Rep/Sales Pay: $23/hour, starting pay Hours: Full Time M-F, 7:30-4:30 BILINGUAL REQUIRED As a Manager/Customer Service Representative...
Retail Customer Service Associate
- Encinitas, CA (24 miles from Fallbrook, CA)
- 4 days ago
- Encinitas, CA (24 miles from Fallbrook, CA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Carlsbad, CA (16 miles from Fallbrook, CA)
- 5 days ago
- Carlsbad, CA (16 miles from Fallbrook, CA)
- 5 days ago
and supporting client scheduling Scanning and organizing products Processing customer & retail returns What We're Looking For: GED or equivalent experience Prior Experience working in shipping and order...
Customer Service Representative
- Carlsbad, CA (16 miles from Fallbrook, CA)
- 8 days ago
- Carlsbad, CA (16 miles from Fallbrook, CA)
- 8 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Aviation Front Desk Customer Service Representative Full Time Job Carlsbad, CA
- Carlsbad, CA (16 miles from Fallbrook, CA)
- 14 days ago
- Carlsbad, CA (16 miles from Fallbrook, CA)
- 14 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Aviation Front Desk Customer Service Representative Full Time Job
- Carlsbad, CA (16 miles from Fallbrook, CA)
- 15 days ago
- Carlsbad, CA (16 miles from Fallbrook, CA)
- 15 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative
- Rancho Santa Margarita, CA (23 miles from Fallbrook, CA)
- 17 days ago
- Rancho Santa Margarita, CA (23 miles from Fallbrook, CA)
- 17 days ago
a Customer Service Representative....
Customer Service Representative
- San Juan Capistrano, CA (19 miles from Fallbrook, CA)
- 18 days ago
- San Juan Capistrano, CA (19 miles from Fallbrook, CA)
- 18 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Sales & Customer Service Associate
- Murrieta, CA (10 miles from Fallbrook, CA)
- 19 days ago
- Murrieta, CA (10 miles from Fallbrook, CA)
- 19 days ago
Responsibilities: Deliver exceptional customer service, ensuring every individual feels valued and understood....
Customer Service Representative, Full or Part Time
- Oceanside, CA (5 miles from Fallbrook, CA)
- 29 days ago
- Oceanside, CA (5 miles from Fallbrook, CA)
- 29 days ago
Store 2709478: 1990 College Blvd, Oceanside, California 92056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Carlsbad, CA (16 miles from Fallbrook, CA)
- 30+ days ago
- Carlsbad, CA (16 miles from Fallbrook, CA)
- 30+ days ago
Demonstrate use of good customer service skills to provide excellent customer service on every interaction....
Retail Customer Service Associate
- Murrieta, CA (10 miles from Fallbrook, CA)
- 30+ days ago
- Murrieta, CA (10 miles from Fallbrook, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 40500 Murrieta Hot Springs Rd, Murrieta...
Customer Service Representative - Graveyard
- Temecula, CA (11 miles from Fallbrook, CA)
- 30+ days ago
- Temecula, CA (11 miles from Fallbrook, CA)
- 30+ days ago
Store 2709432: 29500 Rancho California Rd, Temecula, California 92591 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Oceanside, CA (5 miles from Fallbrook, CA)
- 30+ days ago
- Oceanside, CA (5 miles from Fallbrook, CA)
- 30+ days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Demographic Data for Fallbrook, CA
Moving to Fallbrook, CA? Find some basic demographic data about Fallbrook, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fallbrook, CA
Highest Education Level
Customer Services in Fallbrook, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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