Customer Service Jobs in Fairfield, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Davis, CA (22 miles from Fairfield, CA)
- 21 hours ago
- Davis, CA (22 miles from Fairfield, CA)
- 21 hours ago
Store 2701914: 1930 Lake Blvd, Davis, California 95616 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Sales & Customer Service Associate
- Concord, CA (22 miles from Fairfield, CA)
- 1 day ago
- Concord, CA (22 miles from Fairfield, CA)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Loss Prevention- Customer Service Associate II
- Davis, CA (22 miles from Fairfield, CA)
- 5 days ago
- Davis, CA (22 miles from Fairfield, CA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Napa, CA (22 miles from Fairfield, CA)
- 6 days ago
- Napa, CA (22 miles from Fairfield, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
1007 Customer Service Representative 1 #7199
- Vallejo, CA (12 miles from Fairfield, CA)
- 6 days ago
- Vallejo, CA (12 miles from Fairfield, CA)
- 6 days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
- Pittsburg, CA (19 miles from Fairfield, CA)
- 6 days ago
- Pittsburg, CA (19 miles from Fairfield, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Napa, CA (22 miles from Fairfield, CA)
- 8 days ago
- Napa, CA (22 miles from Fairfield, CA)
- 8 days ago
Customer Service and Claims Representative Napa, CA Hourly Rate: $21/hr. Our client is seeking a Customer Service and Claims representative to support a local wine storage facility....
Pharmacy Customer Service Associate
- Concord, CA (22 miles from Fairfield, CA)
- 8 days ago
- Concord, CA (22 miles from Fairfield, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Rio Vista, CA (15 miles from Fairfield, CA)
- 11 days ago
- Rio Vista, CA (15 miles from Fairfield, CA)
- 11 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Concord, CA (22 miles from Fairfield, CA)
- 12 days ago
- Concord, CA (22 miles from Fairfield, CA)
- 12 days ago
One year customer service experience. Computer literate. Excellent customer service skills. Ability to operate standard telephone system....
Customer Service Representative
- Vallejo, CA (12 miles from Fairfield, CA)
- 13 days ago
- Vallejo, CA (12 miles from Fairfield, CA)
- 13 days ago
Customer Service Representative 2.8 2.8 out of 5 stars 3211 Sonoma Blvd, Vallejo, CA 94590 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is...
Customer Service Representative
- Suisun City, CA (6 miles from Fairfield, CA)
- 19 days ago
- Suisun City, CA (6 miles from Fairfield, CA)
- 19 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Vacaville, CA (7 miles from Fairfield, CA)
- 20 days ago
- Vacaville, CA (7 miles from Fairfield, CA)
- 20 days ago
The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...
1007 Customer Service Representative 1 - Bilingual #7169
- Vallejo, CA (12 miles from Fairfield, CA)
- 20 days ago
- Vallejo, CA (12 miles from Fairfield, CA)
- 20 days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Copy of Customer Service Representative II
- Vallejo, CA (12 miles from Fairfield, CA)
- 26 days ago
- Vallejo, CA (12 miles from Fairfield, CA)
- 26 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Demographic Data for Fairfield, CA
Moving to Fairfield, CA? Find some basic demographic data about Fairfield, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fairfield, CA
Highest Education Level
Customer Services in Fairfield, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »