Customer Service Jobs in Encinitas, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 62 Jobs
Furer Organization

Customer Service Representative ( Remote )

Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....

Remote Work

Customer Service Representative

  • San Diego, CA (17 miles from Encinitas, CA)
  • 9 hours ago
  • San Diego, CA (17 miles from Encinitas, CA)
  • 9 hours ago

Requisition Number: 200300 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Retail Customer Service Associate

  • San Diego, CA (22 miles from Encinitas, CA)
  • 19 hours ago
  • San Diego, CA (22 miles from Encinitas, CA)
  • 19 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Agent- Foresight Sports-2

  • San Diego, CA (22 miles from Encinitas, CA)
  • 19 hours ago
  • San Diego, CA (22 miles from Encinitas, CA)
  • 19 hours ago

Job Description Located in San Diego, CA, Foresight Sports is a designer and manufacturer of performance analysis and game enhancement technologies. Our products include launch monitors,...

Customer Service Representative - Revenue Cycle - Sharp Corporate - Day Shift - Full Time

  • San Diego, CA (22 miles from Encinitas, CA)
  • 1 day ago
  • San Diego, CA (22 miles from Encinitas, CA)
  • 1 day ago

YATE Customer service Receive and resolve incoming calls for the Customer Service Department with a focus on patient experience reflecting the Mission, Values and Philosophy of Sharp HealthCare....

Retail Customer Experience Associate, Carlsbad Plaza Camino Real - Part Time

  • Carlsbad, CA (8 miles from Encinitas, CA)
  • 1 day ago
  • Carlsbad, CA (8 miles from Encinitas, CA)
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate

  • San Diego, CA (22 miles from Encinitas, CA)
  • 1 day ago
  • San Diego, CA (22 miles from Encinitas, CA)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - PT

  • San Diego, CA (22 miles from Encinitas, CA)
  • 2 days ago
  • San Diego, CA (22 miles from Encinitas, CA)
  • 2 days ago

service....

Management Trainee & Customer Service Representative. Job in San Diego Gr8Jobs

  • San Diego, CA (22 miles from Encinitas, CA)
  • 2 days ago
  • San Diego, CA (22 miles from Encinitas, CA)
  • 2 days ago

The Management Trainee & Customer Service Representative will work closely with the Customer Service Manager to reach weekly, monthly, quarterly, and yearly growth goals....

Customer Service Representative - CHOC MSO

  • San Diego, CA (22 miles from Encinitas, CA)
  • 3 days ago
  • San Diego, CA (22 miles from Encinitas, CA)
  • 3 days ago

The Customer Service Representative's primary role is to support relationships with members, providers and health plans....

Customer Service Representative

  • Oceanside, CA (19 miles from Encinitas, CA)
  • 3 days ago
  • Oceanside, CA (19 miles from Encinitas, CA)
  • 3 days ago

We seek an enthusiastic and dedicated Customer Service Representative who is driven to achieve outcomes, thrives within teams, and prioritizes exceptional customer service....

Remote Work

Customer Service Representative

  • San Diego, CA (22 miles from Encinitas, CA)
  • 4 days ago
  • San Diego, CA (22 miles from Encinitas, CA)
  • 4 days ago

Position Title: Customer Service Representative Location: San Diego, CA (On-site) Target Hourly Range: $20 - $23 (DOE) The Customer Service Representative is responsible for providing exceptional customer...

Virtual Customer Service Associate - Punjab, India

  • San Diego, CA (22 miles from Encinitas, CA)
  • 4 days ago
  • San Diego, CA (22 miles from Encinitas, CA)
  • 4 days ago

One of the great things about joining Amazons Customer Service team is that you dont need past experience in customer service....

Customer Service Representative

  • San Diego, CA (22 miles from Encinitas, CA)
  • 4 days ago
  • San Diego, CA (22 miles from Encinitas, CA)
  • 4 days ago

Key functions include but are not limited to: Handle phone, email and live chat requests in a professional and courteous manner Resolve insured, broker and claimant inquiries with exceptional customer...

Senior Customer Service Associate, Presidential Markets - Full Time

  • Santee, CA (19 miles from Encinitas, CA)
  • 5 days ago
  • Santee, CA (19 miles from Encinitas, CA)
  • 5 days ago

Id : REQ_501508, Title : Senior Customer Service Associate, Presidential Markets - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...511, ExternalPostedStartDate...

Demographic Data for Encinitas, CA

Moving to Encinitas, CA? Find some basic demographic data about Encinitas, CA below.


Local
National
51,190
2,703
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Encinitas, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Encinitas, CA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Encinitas, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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