Customer Service Jobs in Emeryville, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Walnut Creek, CA (12 miles from Emeryville, CA)
- moments ago
- Walnut Creek, CA (12 miles from Emeryville, CA)
- moments ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Emeryville, CA
- 1 hour ago
- Emeryville, CA
- 1 hour ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
(Medicare/MedSupp) Customer Service Representative
- Oakland, CA (5 miles from Emeryville, CA)
- 1 hour ago
- Oakland, CA (5 miles from Emeryville, CA)
- 1 hour ago
Medicare/MedSupp) Customer Service Representative Blue Shield of CA remote work United States, California, Oakland 601 12th Street (Show on map) Jun 17, 2025 Your Role Our Senior Markets Customer Experience...
Remote WorkPharmacy Customer Service Associate
- San Ramon, CA (16 miles from Emeryville, CA)
- 5 hours ago
- San Ramon, CA (16 miles from Emeryville, CA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oakland, CA (5 miles from Emeryville, CA)
- 19 hours ago
- Oakland, CA (5 miles from Emeryville, CA)
- 19 hours ago
A college degree or relevant certifications in customer service or logistics is a plus. Proven experience in customer service, logistics, or a similar field....
- San Leandro, CA (10 miles from Emeryville, CA)
- 1 day ago
- San Leandro, CA (10 miles from Emeryville, CA)
- 1 day ago
Customer Service Associate needed for our San Leandro location Direct Stone Tool Supply Supply is a leading supplier of the stone tool trade, with locations in Arizona, California, Colorado, Oregon,...
Bilingual Customer Service Representative Cantonese-English
- San Francisco, CA (7 miles from Emeryville, CA)
- 1 day ago
- San Francisco, CA (7 miles from Emeryville, CA)
- 1 day ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....
Customer Service Representative
- Novato, CA (24 miles from Emeryville, CA)
- 4 days ago
- Novato, CA (24 miles from Emeryville, CA)
- 4 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Sr. Customer Assistance Representative
- Oakland, CA (5 miles from Emeryville, CA)
- 6 days ago
- Oakland, CA (5 miles from Emeryville, CA)
- 6 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
- Walnut Creek, CA (12 miles from Emeryville, CA)
- 7 days ago
- Walnut Creek, CA (12 miles from Emeryville, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Agent II - Transportation
- Burlingame, CA (18 miles from Emeryville, CA)
- 7 days ago
- Burlingame, CA (18 miles from Emeryville, CA)
- 7 days ago
Customer Service II Agent Job Duties Assists in transportation arrangements, determining efficient routing methods Establishes contacts and builds relationships with customers to understand the customers...
Bilingual Customer Service Representative - Mandarin-English
- San Francisco, CA (7 miles from Emeryville, CA)
- 7 days ago
- San Francisco, CA (7 miles from Emeryville, CA)
- 7 days ago
As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....
Remote Customer Service Representative
- San Francisco, CA (7 miles from Emeryville, CA)
- 11 days ago
- San Francisco, CA (7 miles from Emeryville, CA)
- 11 days ago
The Customer Service Representative is on the front line in helping our organization deliver on its Core Values. First and foremost, the CSR will consistently deliver the BEST Customer Service....
Remote WorkSavers / Value Village Careers - Customer Service Associate
- Dublin, CA (22 miles from Emeryville, CA)
- 11 days ago
- Dublin, CA (22 miles from Emeryville, CA)
- 11 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative (20 hours)
- Richmond, CA (9 miles from Emeryville, CA)
- 11 days ago
- Richmond, CA (9 miles from Emeryville, CA)
- 11 days ago
The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service....
Demographic Data for Emeryville, CA
Moving to Emeryville, CA? Find some basic demographic data about Emeryville, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Emeryville, CA
Highest Education Level
Customer Services in Emeryville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »