Customer Service Jobs in Elk Grove, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Associate I

  • DollarTree
  • Galt, CA (12 miles from Elk Grove, CA)
  • 17 hours ago
  • Galt, CA (12 miles from Elk Grove, CA)
  • 17 hours ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Service Associate

  • Walgreens
  • West Sacramento, CA (16 miles from Elk Grove, CA)
  • 18 hours ago
  • West Sacramento, CA (16 miles from Elk Grove, CA)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Retail Customer Service Associate

  • FedEx
  • Rancho Cordova, CA (11 miles from Elk Grove, CA)
  • 19 hours ago
  • Rancho Cordova, CA (11 miles from Elk Grove, CA)
  • 19 hours ago

This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....

In Person

Customer Service Associate - Temporary

  • Walgreens
  • Granite Bay, CA (22 miles from Elk Grove, CA)
  • 1 day ago
  • Granite Bay, CA (22 miles from Elk Grove, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Whole Foods
  • Roseville, CA (20 miles from Elk Grove, CA)
  • 2 days ago
  • Roseville, CA (20 miles from Elk Grove, CA)
  • 2 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

In Person

Customer Accounts Advisor

  • Aaron's
  • Carmichael, CA (12 miles from Elk Grove, CA)
  • 2 days ago
  • Carmichael, CA (12 miles from Elk Grove, CA)
  • 2 days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....

In Person

Customer Service Representative - Sacramento CA

  • WCP Solutions
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 17 days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 17 days ago

Join the team in the Sacramento Division and provide outstanding customer service, through the timely and accurate processing of customer orders, answering inquiries and solving customers' order-related...

In Person

Part-Time Customer Service Representative - CA

  • H&S Energy
  • Antelope, CA (19 miles from Elk Grove, CA)
  • 19 days ago
  • Antelope, CA (19 miles from Elk Grove, CA)
  • 19 days ago

customer service....

In Person Part Time

Customer Service Representative - CA

  • H&S Energy
  • West Sacramento, CA (16 miles from Elk Grove, CA)
  • 19 days ago
  • West Sacramento, CA (16 miles from Elk Grove, CA)
  • 19 days ago

customer service....

In Person

Lead Retail Customer Service Associate

  • FedEx
  • Rancho Cordova, CA (11 miles from Elk Grove, CA)
  • 22 days ago
  • Rancho Cordova, CA (11 miles from Elk Grove, CA)
  • 22 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

In Person

Customer Service Representative - CA

  • Roseville, CA (20 miles from Elk Grove, CA)
  • 28 days ago
  • Roseville, CA (20 miles from Elk Grove, CA)
  • 28 days ago

to exceptional customer service....

In Person

Customer Service Representative

  • Aerotek
  • West Sacramento, CA (16 miles from Elk Grove, CA)
  • 30+ days ago
  • West Sacramento, CA (16 miles from Elk Grove, CA)
  • 30+ days ago

Customer Service Representative Pay: $22 - $24 DPE Shift: 8AM - 5PM - Monday - Friday Location: West Sacramento, CA Job Description This Inside Customer Service Representative role combines customer...

In Person

Customer Service Representative

  • Genuine Parts Company
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 60+ days ago
  • Sacramento, CA (14 miles from Elk Grove, CA)
  • 60+ days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

In Person

Customer Service Representative Retail

  • Ashley Furniture
  • Roseville, CA (20 miles from Elk Grove, CA)
  • 60+ days ago
  • Roseville, CA (20 miles from Elk Grove, CA)
  • 60+ days ago

Provide exceptional customer service through all interactions including in-person, phone, and email communications....

In Person

Retail Support Specialist

  • DSI Systems
  • Elk Grove, CA
  • 60+ days ago
  • Elk Grove, CA
  • 60+ days ago

We're on the lookout for passionate individuals eager to make their mark in sales and customer service....

In Person

Demographic Data for Elk Grove, CA

Moving to Elk Grove, CA? Find some basic demographic data about Elk Grove, CA below.


Local
National
186,349
2,843
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Elk Grove, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elk Grove, CA offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elk Grove, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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