Customer Service Jobs in Elk Grove, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Carmichael, CA (12 miles from Elk Grove, CA)
- 13 days ago
- Carmichael, CA (12 miles from Elk Grove, CA)
- 13 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Sacramento, CA (14 miles from Elk Grove, CA)
- 17 hours ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 17 hours ago
One year related experience required with customer service preferred....
Customer Service Representative/Dispatcher
- Sacramento, CA (14 miles from Elk Grove, CA)
- 1 day ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 1 day ago
We are seeking a passionate, highly-motivated, and social-media savvy Customer Service Representative/Dispatcher to work in our office....
Loss Prevention Customer Service Associate II
- Rancho Cordova, CA (11 miles from Elk Grove, CA)
- 1 day ago
- Rancho Cordova, CA (11 miles from Elk Grove, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Accounting Assistant I-II/Customer Service Representative (Part-Time)
- Galt, CA (12 miles from Elk Grove, CA)
- 1 day ago
- Galt, CA (12 miles from Elk Grove, CA)
- 1 day ago
Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff....
Sports-Minded Customer Service Associate. Job in Elk Grove Gr8Jobs
- Elk Grove, CA
- 1 day ago
- Elk Grove, CA
- 1 day ago
In this Sports-Minded Customer Service Associate role, you will engage with both new and existing customers and businesses....
Retail Customer Experience Associate, Roseville Galleria - Full Time
- Roseville, CA (20 miles from Elk Grove, CA)
- 1 day ago
- Roseville, CA (20 miles from Elk Grove, CA)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Associate - Temporary
- Sacramento, CA (14 miles from Elk Grove, CA)
- 1 day ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- El Dorado Hills, CA (20 miles from Elk Grove, CA)
- 2 days ago
- El Dorado Hills, CA (20 miles from Elk Grove, CA)
- 2 days ago
Nugget Markets Title: Cake Decorator $19-$22/hr* Date: 05/08/2025 Job ID: 7387 Degree: Not Specified Salary: $19.00-$22.00/hr. USD Job Types: Cake Decorator Employment Type: Location: El Dorado...
F&I Customer Support Associate or Consultant
- Sacramento, CA (14 miles from Elk Grove, CA)
- 3 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 3 days ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Retail Customer Service Associate
- Sacramento, CA (14 miles from Elk Grove, CA)
- 4 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...
Customer Service Representative-Part Time
- Sacramento, CA (14 miles from Elk Grove, CA)
- 4 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 4 days ago
Customer Service Representative - Part Time Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....
Customer Service Representative
- Sacramento, CA (14 miles from Elk Grove, CA)
- 4 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 4 days ago
Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....
- Sacramento, CA (14 miles from Elk Grove, CA)
- 7 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 7 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Sacramento, CA (14 miles from Elk Grove, CA)
- 7 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 7 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Demographic Data for Elk Grove, CA
Moving to Elk Grove, CA? Find some basic demographic data about Elk Grove, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Elk Grove, CA
Highest Education Level
Customer Services in Elk Grove, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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