Customer Service Jobs in Elk Grove, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Roseville, CA (20 miles from Elk Grove, CA)
- 2 hours ago
- Roseville, CA (20 miles from Elk Grove, CA)
- 2 hours ago
Minimum of 2 years of customer service experience. Strong reliability, responsibility, and dependability. High degree of accuracy and attention to detail in data entry....
Customer Service Representative
- Galt, CA (12 miles from Elk Grove, CA)
- 5 hours ago
- Galt, CA (12 miles from Elk Grove, CA)
- 5 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Sacramento, CA (14 miles from Elk Grove, CA)
- 5 hours ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 5 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Sr. Customer Assistance Representative - Sacramento Airport
- Sacramento, CA (14 miles from Elk Grove, CA)
- 6 hours ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 6 hours ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Customer Service Representative
- Sacramento, CA (14 miles from Elk Grove, CA)
- 6 hours ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 6 hours ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Retail Customer Service Supervisor
- Sacramento, CA (14 miles from Elk Grove, CA)
- 15 hours ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 15 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative - Police Department
- Citrus Heights, CA (17 miles from Elk Grove, CA)
- 1 day ago
- Citrus Heights, CA (17 miles from Elk Grove, CA)
- 1 day ago
Yes No 02 How many years of experience do you have of clerical, accounting, and/or customer service experience?...
Customer Service Representative - Police Department
- Citrus Heights, CA (17 miles from Elk Grove, CA)
- 3 days ago
- Citrus Heights, CA (17 miles from Elk Grove, CA)
- 3 days ago
Provide high quality, economical services to the Citrus Heights community, placing emphasis on responsive customer service....
Customer Service Representative
- Sacramento, CA (14 miles from Elk Grove, CA)
- 5 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 5 days ago
Research customer service complaints and answer customer questions; consult with management for direction to resolve complaints....
Customer Service Representative (6:30-3:30pm PST Shift)
- Sacramento, CA (14 miles from Elk Grove, CA)
- 6 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 6 days ago
About this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....
- Sacramento, CA (14 miles from Elk Grove, CA)
- 6 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 6 days ago
Customer Experience Associates will be expected to provide exceptional customer service by answering phones and handling all customer interactions through our CRM, Salesforce. effectively in a positive...
Customer Service Representative
- Sacramento, CA (14 miles from Elk Grove, CA)
- 6 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 6 days ago
service - Collaborate with team members to achieve individual and team goals Experience - Strong customer service skills with the ability to effectively communicate with diverse customers - Bilingual...
Customer Service Representative/Dispatcher
- Sacramento, CA (14 miles from Elk Grove, CA)
- 7 days ago
- Sacramento, CA (14 miles from Elk Grove, CA)
- 7 days ago
We are seeking a passionate, highly-motivated, and social-media savvy Customer Service Representative/Dispatcher to work in our office....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Elk Grove, CA
Moving to Elk Grove, CA? Find some basic demographic data about Elk Grove, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Elk Grove, CA
Highest Education Level
Customer Services in Elk Grove, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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