Customer Service Jobs in El Toro, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 90 Jobs

Customer Service Representative

  • Eastvale, CA (23 miles from El Toro, CA)
  • 1 hour ago
  • Eastvale, CA (23 miles from El Toro, CA)
  • 1 hour ago

FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...

Customer Service Representative - Remote in CA

  • Cypress, CA (24 miles from El Toro, CA)
  • 5 hours ago
  • Cypress, CA (24 miles from El Toro, CA)
  • 5 hours ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you....

Remote Work

Customer Service Representative

  • Orange, CA (16 miles from El Toro, CA)
  • 5 hours ago
  • Orange, CA (16 miles from El Toro, CA)
  • 5 hours ago

Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated Customer Service Representative to join our team....

Amazon Locker+ Customer Service Associate

  • Newport Beach, CA (7 miles from El Toro, CA)
  • 14 hours ago
  • Newport Beach, CA (7 miles from El Toro, CA)
  • 14 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Data Entry/Customer Service Representative

  • Fountain Valley, CA (15 miles from El Toro, CA)
  • 1 day ago
  • Fountain Valley, CA (15 miles from El Toro, CA)
  • 1 day ago

Previous Experience A minimum of 3 years in the data entry, clerical or customer service field or a related position....

Customer Service Representative

  • Corona, CA (20 miles from El Toro, CA)
  • 1 day ago
  • Corona, CA (20 miles from El Toro, CA)
  • 1 day ago

AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...

Pharmacy Customer Service Associate

  • Placentia, CA (21 miles from El Toro, CA)
  • 1 day ago
  • Placentia, CA (21 miles from El Toro, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Huntington Beach, CA (18 miles from El Toro, CA)
  • 1 day ago
  • Huntington Beach, CA (18 miles from El Toro, CA)
  • 1 day ago

**Job Details** Position: Customer Service Representative Location: Pacific City (Huntington Beach, CA) Pay Rate: $18.50/hr Hours: Part-time (20-30 hours/week) The Spirit of the Position: The Customer...

Customer Service Representative

  • Orange, CA (15 miles from El Toro, CA)
  • 1 day ago
  • Orange, CA (15 miles from El Toro, CA)
  • 1 day ago

College Degree 6 months of working in a customer service contact center inbound calls Starting Salary of $20/hr....

Customer Service Representative

  • Orange, CA (15 miles from El Toro, CA)
  • 2 days ago
  • Orange, CA (15 miles from El Toro, CA)
  • 2 days ago

Customer service experience desired. High School diploma/GED....

Remote Work

Customer Service Associate - Temporary

  • Cypress, CA (24 miles from El Toro, CA)
  • 2 days ago
  • Cypress, CA (24 miles from El Toro, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Representative (Promotional Only)

  • Costa Mesa, CA (12 miles from El Toro, CA)
  • 2 days ago
  • Costa Mesa, CA (12 miles from El Toro, CA)
  • 2 days ago

* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...

Customer Service Representative

  • Irvine, CA (10 miles from El Toro, CA)
  • 4 days ago
  • Irvine, CA (10 miles from El Toro, CA)
  • 4 days ago

Store 2709466: 14493 Culver Dr, Irvine, California 92604 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Retail Customer Service Associate

  • San Clemente, CA (17 miles from El Toro, CA)
  • 4 days ago
  • San Clemente, CA (17 miles from El Toro, CA)
  • 4 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Retail Customer Experience Associate, South Coast Plaza - Part Time

  • Costa Mesa, CA (12 miles from El Toro, CA)
  • 5 days ago
  • Costa Mesa, CA (12 miles from El Toro, CA)
  • 5 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in El Toro, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in El Toro, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in El Toro, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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