Customer Service Jobs in El Segundo, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 142 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Customer Service Representative

  • El Monte, CA (23 miles from El Segundo, CA)
  • 1 day ago
  • El Monte, CA (23 miles from El Segundo, CA)
  • 1 day ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative Be the Voice of Red Label Enterprises

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 5 hours ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 5 hours ago

Job Description: Red Label Enterprises is hiring friendly and solution-oriented Customer Service Representatives who are ready to elevate the client experience....

Customer Service Representative

  • Inglewood, CA (3 miles from El Segundo, CA)
  • 11 hours ago
  • Inglewood, CA (3 miles from El Segundo, CA)
  • 11 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative II

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 11 hours ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 11 hours ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Agent - LAX (Part-Time)

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 19 hours ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 19 hours ago

Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Customer Service Representative II (H/F) (M/F)

  • Carson, CA (10 miles from El Segundo, CA)
  • 21 hours ago
  • Carson, CA (10 miles from El Segundo, CA)
  • 21 hours ago

In the role of Customer Service Representative II, you'll play a pivotal part on our Customer Service team....

Customer Service Associate - Temporary

  • Van Nuys, CA (18 miles from El Segundo, CA)
  • 22 hours ago
  • Van Nuys, CA (18 miles from El Segundo, CA)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • El Monte, CA (23 miles from El Segundo, CA)
  • 1 day ago
  • El Monte, CA (23 miles from El Segundo, CA)
  • 1 day ago

Your Opportunity Customer Service Representative Speedy Cash El Monte, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative

  • Wilmington, CA (12 miles from El Segundo, CA)
  • 1 day ago
  • Wilmington, CA (12 miles from El Segundo, CA)
  • 1 day ago

A college degree or relevant certifications in customer service or logistics is a plus. Proven experience in customer service, logistics, or a similar field....

Customer Service Representative II

  • Carson, CA (10 miles from El Segundo, CA)
  • 1 day ago
  • Carson, CA (10 miles from El Segundo, CA)
  • 1 day ago

In the role of Customer Service Representative II, you'll play a pivotal part on our Customer Service team....

Customer Service Representative - Call Center

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 1 day ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 1 day ago

Our family-owned and operated call center is seeking a dedicated Customer Service Team Member to join our growing team....

Airport Customer Service Agent - LAX

  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 1 day ago
  • Los Angeles, CA (9 miles from El Segundo, CA)
  • 1 day ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative I

  • City of Industry, CA (22 miles from El Segundo, CA)
  • 2 days ago
  • City of Industry, CA (22 miles from El Segundo, CA)
  • 2 days ago

What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....

Demographic Data for El Segundo, CA

Moving to El Segundo, CA? Find some basic demographic data about El Segundo, CA below.


Local
National
17,272
2,247
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in El Segundo, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in El Segundo, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in El Segundo, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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