Customer Service Jobs in El Dorado, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Placerville, CA (10 miles from El Dorado, CA)
- 8 hours ago
- Placerville, CA (10 miles from El Dorado, CA)
- 8 hours ago
Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Overnight Client Service Representative (Receptionist)
- Loomis, CA (22 miles from El Dorado, CA)
- 4 days ago
- Loomis, CA (22 miles from El Dorado, CA)
- 4 days ago
Candidates are expected to have strong customer service skills to handle emotionally-charged situations with compassion and understanding....
Amazon Locker+ Customer Service Associate
- Folsom, CA (16 miles from El Dorado, CA)
- 6 days ago
- Folsom, CA (16 miles from El Dorado, CA)
- 6 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Rancho Cordova, CA (22 miles from El Dorado, CA)
- 6 days ago
- Rancho Cordova, CA (22 miles from El Dorado, CA)
- 6 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Pollock Pines, CA (22 miles from El Dorado, CA)
- 9 days ago
- Pollock Pines, CA (22 miles from El Dorado, CA)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Roseville, CA (24 miles from El Dorado, CA)
- 11 days ago
- Roseville, CA (24 miles from El Dorado, CA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Roseville, CA (24 miles from El Dorado, CA)
- 11 days ago
- Roseville, CA (24 miles from El Dorado, CA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time IFP PPO Customer Care Representative
- El Dorado Hills, CA (13 miles from El Dorado, CA)
- 11 days ago
- El Dorado Hills, CA (13 miles from El Dorado, CA)
- 11 days ago
service experience (especially phones) and a proven ability to meet performance standards Strong organizational skills Ability to work independently Ability to mentor others Ability to interpret the...
- Fair Oaks, CA (22 miles from El Dorado, CA)
- 15 days ago
- Fair Oaks, CA (22 miles from El Dorado, CA)
- 15 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Representative
- Rancho Cordova, CA (22 miles from El Dorado, CA)
- 18 days ago
- Rancho Cordova, CA (22 miles from El Dorado, CA)
- 18 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Retail Customer Experience Associate, Roseville Galleria - Full Time
- Roseville, CA (24 miles from El Dorado, CA)
- 18 days ago
- Roseville, CA (24 miles from El Dorado, CA)
- 18 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative/Admin Asst.
- Loomis, CA (22 miles from El Dorado, CA)
- 45+ days ago
- Loomis, CA (22 miles from El Dorado, CA)
- 45+ days ago
Job Type Full-time Description Essential Duties and Responsibilities includes, but not limited to the following: Talks with customers by phone to create and schedule work orders for service and...
Part-Time Customer Relations Specialist
- Placerville, CA (10 miles from El Dorado, CA)
- 45+ days ago
- Placerville, CA (10 miles from El Dorado, CA)
- 45+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
- Loomis, CA (22 miles from El Dorado, CA)
- 45+ days ago
- Loomis, CA (22 miles from El Dorado, CA)
- 45+ days ago
As a 24/7 hospital, we are looking for someone who can provide excellent customer service when owners are in distress and able to approach situations with a listening ear and empathy....
Sales & Customer Service Associate
- El Dorado Hills, CA (13 miles from El Dorado, CA)
- 60+ days ago
- El Dorado Hills, CA (13 miles from El Dorado, CA)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for El Dorado, CA
Moving to El Dorado, CA? Find some basic demographic data about El Dorado, CA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in El Dorado, CA
Highest Education Level
Customer Services in El Dorado, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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