Customer Service Jobs in El Cajon, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- San Diego, CA (18 miles from El Cajon, CA)
- moments ago
- San Diego, CA (18 miles from El Cajon, CA)
- moments ago
service....
Customer Service Representative - FT
- San Diego, CA (18 miles from El Cajon, CA)
- 12 hours ago
- San Diego, CA (18 miles from El Cajon, CA)
- 12 hours ago
service....
Department Manager / Retail Customer Service at Ace Hardware
- San Diego, CA (18 miles from El Cajon, CA)
- 14 hours ago
- San Diego, CA (18 miles from El Cajon, CA)
- 14 hours ago
Griffin Ace Hardware - Immediate Retail Customer Service/Sales Position with opportunity for advancement Are you passionate about providing top-notch customer service and helping people with their home...
Remote Benefits Customer Service Representative- MUST LIVE WITHIN 2 HOURS OF SAN DIEGO, CA
- San Diego, CA (18 miles from El Cajon, CA)
- 15 hours ago
- San Diego, CA (18 miles from El Cajon, CA)
- 15 hours ago
HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Skills Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension...
Remote Work- Santee, CA (10 miles from El Cajon, CA)
- 22 hours ago
- Santee, CA (10 miles from El Cajon, CA)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative/ Warehouse worker
- Escondido, CA (22 miles from El Cajon, CA)
- 1 day ago
- Escondido, CA (22 miles from El Cajon, CA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Front Desk / Customer Service Representative
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
Front Desk / Customer Service Representative $20/hr Starting Guarantee Our mission is to deliver the dream of flight!...
Veterinary Client Service Representative
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
Individuals with impeccable organizational skills, flawless customer service communications and unsurpassed multitasking abilities will have great success in this position....
Customer Service Agent, Cross Functional (Full-Time)
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Customer Service Representative, Member Service Call Center
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
A top employer in the healthcare industry is looking for a Customer Service Representative to join their team based out of San Diego, CA (92108 zip code)....
Customer Service Associate - Temporary
- Coronado, CA (18 miles from El Cajon, CA)
- 2 days ago
- Coronado, CA (18 miles from El Cajon, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- National City, CA (14 miles from El Cajon, CA)
- 3 days ago
- National City, CA (14 miles from El Cajon, CA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- San Diego, CA (18 miles from El Cajon, CA)
- 3 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 3 days ago
The Customer Service Representative may perform other duties as assigned....
- San Diego, CA (18 miles from El Cajon, CA)
- 6 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 6 days ago
Interpersonal skills (e.g., customer service, dependability). Work values (e.g., responsibility, honesty, integrity). Knowledge of basic arithmetic and mathematics....
Customer Service Representative (Loan Consultant II - CA)
- Escondido, CA (22 miles from El Cajon, CA)
- 7 days ago
- Escondido, CA (22 miles from El Cajon, CA)
- 7 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Demographic Data for El Cajon, CA
Moving to El Cajon, CA? Find some basic demographic data about El Cajon, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in El Cajon, CA
Highest Education Level
Customer Services in El Cajon, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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