Customer Service Jobs in East Los Angeles, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- FedEx
- Hawthorne, CA (13 miles from East Los Angeles, CA)
- 1 hour ago
- Hawthorne, CA (13 miles from East Los Angeles, CA)
- 1 hour ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In Person- DollarTree
- Yorba Linda, CA (22 miles from East Los Angeles, CA)
- 10 hours ago
- Yorba Linda, CA (22 miles from East Los Angeles, CA)
- 10 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- Walgreens
- La Crescenta, CA (14 miles from East Los Angeles, CA)
- 11 hours ago
- La Crescenta, CA (14 miles from East Los Angeles, CA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Inglewood, CA (12 miles from East Los Angeles, CA)
- 1 day ago
- Inglewood, CA (12 miles from East Los Angeles, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryRetail Customer Service, Sales Floor Support, and Stock & Fulfillment - Hastings Village Rack
- Nordstrom
- Pasadena, CA (8 miles from East Los Angeles, CA)
- 1 day ago
- Pasadena, CA (8 miles from East Los Angeles, CA)
- 1 day ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In PersonRetail Customer Service, Sales, Stock & Fulfillment - Brea Union Plaza Rack
- Nordstrom Inc.
- Brea, CA (16 miles from East Los Angeles, CA)
- 1 day ago
- Brea, CA (16 miles from East Los Angeles, CA)
- 1 day ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In PersonCustomer Service Representative
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 2 days ago
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 2 days ago
Key Responsibilities Customer Service & Sales Phone Support Answer incoming calls and return voicemails in a timely, professional manner (Zendesk) Assist customers with product knowledge, placing orders...
In PersonCustomer Service Representative
- PathWater
- Montebello, CA (2 miles from East Los Angeles, CA)
- 2 days ago
- Montebello, CA (2 miles from East Los Angeles, CA)
- 2 days ago
Qualifications 3-5 years of experience in Order Management, Customer Service, Logistics, or Supply Chain (CPG or Food & Beverage preferred)....
In PersonCustomer Service Representative - Topanga
- Nordstrom Inc
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 3 days ago
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 3 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
In PersonCashier/ Customer service representative
- North Hollywood, CA (15 miles from East Los Angeles, CA)
- 4 days ago
- North Hollywood, CA (15 miles from East Los Angeles, CA)
- 4 days ago
The ideal candidate has strong communication and customer service skills, basic cash-handling experience, and a sales-minded attitude. Retail or smoke shop experience is preferred but not required....
In Person- AppleOne
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 5 days ago
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 5 days ago
We are seeking a dependable and bilingual Customer Experience Associate to join a convenience store customer service team in Carolina, PR....
In PersonCustomer Experience Associate, Lead
- Braille Institute
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 6 days ago
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 6 days ago
Strong knowledge of customer service operations, appointment scheduling, and workflow coordination....
In PersonCustomer Service Representative
- Genuine Parts Company
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 6 days ago
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 6 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
In PersonEvenings & Night Shift/Customer Service Representative - CA
- H&S Energy
- Gardena, CA (12 miles from East Los Angeles, CA)
- 6 days ago
- Gardena, CA (12 miles from East Los Angeles, CA)
- 6 days ago
customer service....
In PersonRetail Customer Service & Sales Support- Beverly Connection Rack
- Nordstrom
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 7 days ago
- Los Angeles, CA (6 miles from East Los Angeles, CA)
- 7 days ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In PersonDemographic Data for East Los Angeles, CA
Moving to East Los Angeles, CA? Find some basic demographic data about East Los Angeles, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in East Los Angeles, CA
Highest Education Level
Customer Services in East Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »