Customer Service Jobs in Dublin, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 58 Jobs

Customer Service Representative

  • Bay Point, CA (20 miles from Dublin, CA)
  • 1 hour ago
  • Bay Point, CA (20 miles from Dublin, CA)
  • 1 hour ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Amazon Locker+ Customer Service Associate

  • San Ramon, CA (6 miles from Dublin, CA)
  • 8 hours ago
  • San Ramon, CA (6 miles from Dublin, CA)
  • 8 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Pharmacy Customer Service Associate

  • Alameda, CA (20 miles from Dublin, CA)
  • 2 days ago
  • Alameda, CA (20 miles from Dublin, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Danville, CA (6 miles from Dublin, CA)
  • 2 days ago
  • Danville, CA (6 miles from Dublin, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Antioch, CA (19 miles from Dublin, CA)
  • 2 days ago
  • Antioch, CA (19 miles from Dublin, CA)
  • 2 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Associate

  • Oakland, CA (16 miles from Dublin, CA)
  • 2 days ago
  • Oakland, CA (16 miles from Dublin, CA)
  • 2 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Part-Time Customer Relations Specialist

  • Concord, CA (17 miles from Dublin, CA)
  • 2 days ago
  • Concord, CA (17 miles from Dublin, CA)
  • 2 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Client Relations Associate - Screen Printing & Graphic Design Shop

  • Oakland, CA (17 miles from Dublin, CA)
  • 3 days ago
  • Oakland, CA (17 miles from Dublin, CA)
  • 3 days ago

This role blends customer service, account management, and sales support in a fast-paced creative environment....

Customer Service Associate II

  • Pleasanton, CA (5 miles from Dublin, CA)
  • 3 days ago
  • Pleasanton, CA (5 miles from Dublin, CA)
  • 3 days ago

Minimum of two or more years of demonstrated experience in a customer service or closely related environment....

Home and Gift Customer Service Associate

  • Concord, CA (17 miles from Dublin, CA)
  • 3 days ago
  • Concord, CA (17 miles from Dublin, CA)
  • 3 days ago

General Summary The Home & Gift Customer Service Associate/Merchandiser will assist customers, operate engraving equipment, define and implement a creative visual merchandising strategy for new...

Customer Service Representative

  • Livermore, CA (20 miles from Dublin, CA)
  • 4 days ago
  • Livermore, CA (20 miles from Dublin, CA)
  • 4 days ago

Position: Second (2nd) Shift Customer Service Representative Shift: Monday- Friday 2:00pm ; 10:30pm and Tuesday-Saturday 2:00PM - 10:30PM Pay: 22.75per hour Shift Differential: 1.50 per hour Premium...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • San Mateo, CA (24 miles from Dublin, CA)
  • 4 days ago
  • San Mateo, CA (24 miles from Dublin, CA)
  • 4 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Client Service Representative

  • Fremont, CA (11 miles from Dublin, CA)
  • 5 days ago
  • Fremont, CA (11 miles from Dublin, CA)
  • 5 days ago

VCA Mission San Jose Animal Hospital is seeking a highly motivated Customer Service Representative to join our well-established, 2 doctor practice in Fremont, CA....

Customer Service Representative

  • Hayward, CA (9 miles from Dublin, CA)
  • 5 days ago
  • Hayward, CA (9 miles from Dublin, CA)
  • 5 days ago

About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...

Remote Customer Service Representative

  • Berkeley, CA (22 miles from Dublin, CA)
  • 6 days ago
  • Berkeley, CA (22 miles from Dublin, CA)
  • 6 days ago

We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....

Remote Work

Demographic Data for Dublin, CA

Moving to Dublin, CA? Find some basic demographic data about Dublin, CA below.


Local
National
72,590
1,547
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dublin, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dublin, CA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dublin, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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