Customer Service Jobs in Dublin, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 60 Jobs

Pharmacy Customer Service Associate

  • Brentwood, CA (15 miles from Dublin, CA)
  • 15 hours ago
  • Brentwood, CA (15 miles from Dublin, CA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor

  • Walnut Creek, CA (13 miles from Dublin, CA)
  • 1 day ago
  • Walnut Creek, CA (13 miles from Dublin, CA)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Retail Customer Service Associate

  • San Mateo, CA (24 miles from Dublin, CA)
  • 1 day ago
  • San Mateo, CA (24 miles from Dublin, CA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Client Service Representative I/Floater

  • Castro Valley, CA (11 miles from Dublin, CA)
  • 1 day ago
  • Castro Valley, CA (11 miles from Dublin, CA)
  • 1 day ago

Our single point of contact model delivers outstanding customer service....

Customer Service Representative

  • Hayward, CA (9 miles from Dublin, CA)
  • 1 day ago
  • Hayward, CA (9 miles from Dublin, CA)
  • 1 day ago

About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...

Customer Service Associate - Temporary

  • El Cerrito, CA (24 miles from Dublin, CA)
  • 2 days ago
  • El Cerrito, CA (24 miles from Dublin, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • San Mateo, CA (24 miles from Dublin, CA)
  • 2 days ago
  • San Mateo, CA (24 miles from Dublin, CA)
  • 2 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Retail Customer Experience Associate, Stanford Shopping Center - Full Time

  • Palo Alto, CA (22 miles from Dublin, CA)
  • 2 days ago
  • Palo Alto, CA (22 miles from Dublin, CA)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Client Service Representative

  • Palo Alto, CA (22 miles from Dublin, CA)
  • 2 days ago
  • Palo Alto, CA (22 miles from Dublin, CA)
  • 2 days ago

demonstrate the important and understanding of high quality customer service....

Customer Service Associate

  • East Palo Alto, CA (21 miles from Dublin, CA)
  • 3 days ago
  • East Palo Alto, CA (21 miles from Dublin, CA)
  • 3 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Automotive Shop Customer Service Representative

  • Dublin, CA
  • 3 days ago
  • Dublin, CA
  • 3 days ago

Full Service Auto Repair Shop is looking for a customer service person to help us in delivering an outstanding experience to our customers....

Customer Service Associate

  • Oakland, CA (17 miles from Dublin, CA)
  • 4 days ago
  • Oakland, CA (17 miles from Dublin, CA)
  • 4 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Agent

  • Union City, CA (10 miles from Dublin, CA)
  • 4 days ago
  • Union City, CA (10 miles from Dublin, CA)
  • 4 days ago

Position: Customer Service Agent Compensation: $25.00 per Hour Available Schedule: Monday through Friday 8:00 AM - 4:30 PM Core Responsibilities & Duties: Responds to customer inquiries and maintain...

Customer Service Associate

  • Pittsburg, CA (20 miles from Dublin, CA)
  • 4 days ago
  • Pittsburg, CA (20 miles from Dublin, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service and Sales Associate

  • Palo Alto, CA (22 miles from Dublin, CA)
  • 5 days ago
  • Palo Alto, CA (22 miles from Dublin, CA)
  • 5 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Demographic Data for Dublin, CA

Moving to Dublin, CA? Find some basic demographic data about Dublin, CA below.


Local
National
72,590
1,547
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dublin, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dublin, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dublin, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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