Customer Service Jobs in Drytown, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Retail Customer Service Associate

  • Folsom, CA (21 miles from Drytown, CA)
  • 5 hours ago
  • Folsom, CA (21 miles from Drytown, CA)
  • 5 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2495 Iron Pt Rd 11, Folsom, CA 95630...

Customer Service Representative - Work From Home

  • Placerville, CA (21 miles from Drytown, CA)
  • 22 hours ago
  • Placerville, CA (21 miles from Drytown, CA)
  • 22 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Galt, CA (23 miles from Drytown, CA)
  • 2 days ago
  • Galt, CA (23 miles from Drytown, CA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Diamond Springs, CA (15 miles from Drytown, CA)
  • 3 days ago
  • Diamond Springs, CA (15 miles from Drytown, CA)
  • 3 days ago

We are a well-established HVAC, Solar & Electrical company seeking a compassionate and organized Customer Service Representative to join our growing team....

Customer Service Representative

  • Placerville, CA (21 miles from Drytown, CA)
  • 5 days ago
  • Placerville, CA (21 miles from Drytown, CA)
  • 5 days ago

Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....

Customer Service Representative

  • Elk Grove, CA (23 miles from Drytown, CA)
  • 9 days ago
  • Elk Grove, CA (23 miles from Drytown, CA)
  • 9 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Associate

  • Elk Grove, CA (23 miles from Drytown, CA)
  • 9 days ago
  • Elk Grove, CA (23 miles from Drytown, CA)
  • 9 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Amazon Locker+ Customer Service Associate

  • Folsom, CA (21 miles from Drytown, CA)
  • 11 days ago
  • Folsom, CA (21 miles from Drytown, CA)
  • 11 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Rancho Cordova, CA (24 miles from Drytown, CA)
  • 11 days ago
  • Rancho Cordova, CA (24 miles from Drytown, CA)
  • 11 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Part Time IFP PPO Customer Care Representative

  • El Dorado Hills, CA (19 miles from Drytown, CA)
  • 16 days ago
  • El Dorado Hills, CA (19 miles from Drytown, CA)
  • 16 days ago

service experience (especially phones) and a proven ability to meet performance standards Strong organizational skills Ability to work independently Ability to mentor others Ability to interpret the...

Customer Service Representative / Call Taker

  • Valley Springs, CA (14 miles from Drytown, CA)
  • 30+ days ago
  • Valley Springs, CA (14 miles from Drytown, CA)
  • 30+ days ago

You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....

Customer Service Representative

  • Elk Grove, CA (23 miles from Drytown, CA)
  • 45+ days ago
  • Elk Grove, CA (23 miles from Drytown, CA)
  • 45+ days ago

We are searching for another member to add to our close-knit team of individuals in Customer Service....

Part-Time Customer Relations Specialist

  • Placerville, CA (21 miles from Drytown, CA)
  • 45+ days ago
  • Placerville, CA (21 miles from Drytown, CA)
  • 45+ days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative

  • Elk Grove, CA (23 miles from Drytown, CA)
  • 90+ days ago
  • Elk Grove, CA (23 miles from Drytown, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Rancho Cordova, CA (24 miles from Drytown, CA)
  • 90+ days ago
  • Rancho Cordova, CA (24 miles from Drytown, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Drytown, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Drytown, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Drytown, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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