Customer Service Jobs in Dixon, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

US Virtual - Spanish Bilingual Customer Service Representative (California Residents Only)

  • Sacramento, CA (21 miles from Dixon, CA)
  • 14 hours ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 14 hours ago

We provide exceptional Customer Service through inbound phone calls daily, focusing on first-call resolution....

Remote Work

Customer Service Associate I

  • West Sacramento, CA (20 miles from Dixon, CA)
  • 19 hours ago
  • West Sacramento, CA (20 miles from Dixon, CA)
  • 19 hours ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Lead Retail Customer Service Associate

  • Sacramento, CA (21 miles from Dixon, CA)
  • 19 hours ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 19 hours ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Associate

  • Sacramento, CA (21 miles from Dixon, CA)
  • 20 hours ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 20 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Senior Customer Service Representative

  • Sacramento, CA (21 miles from Dixon, CA)
  • 1 day ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 1 day ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Customer Service Representative

  • Sacramento, CA (21 miles from Dixon, CA)
  • 1 day ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 1 day ago

Research customer service complaints and answer customer questions; consult with management for direction to resolve complaints....

Customer Service Associate

  • West Sacramento, CA (20 miles from Dixon, CA)
  • 2 days ago
  • West Sacramento, CA (20 miles from Dixon, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Sacramento, CA (21 miles from Dixon, CA)
  • 4 days ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 4 days ago

JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone)....

Part Time Customer Service and Sales Associate

  • Fairfield, CA (13 miles from Dixon, CA)
  • 5 days ago
  • Fairfield, CA (13 miles from Dixon, CA)
  • 5 days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Senior Customer Service Representative - Corporate

  • Sacramento, CA (21 miles from Dixon, CA)
  • 5 days ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 5 days ago

Prepare and deliver reports on customer service metrics. Participate in cross-functional projects to enhance customer service....

Sales & Customer Service Associate

  • Sacramento, CA (21 miles from Dixon, CA)
  • 5 days ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 5 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

E-Commerce Customer Service Associate

  • Sacramento, CA (21 miles from Dixon, CA)
  • 6 days ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 6 days ago

This role combines customer service expertise with e-commerce coordination to ensure seamless customer experiences across digital platforms....

Sr Customer Service Representative

  • Sacramento, CA (21 miles from Dixon, CA)
  • 6 days ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 6 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative - Part-time

  • Sacramento, CA (21 miles from Dixon, CA)
  • 8 days ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 8 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

CBL Customer Service Representative

  • West Sacramento, CA (20 miles from Dixon, CA)
  • 13 days ago
  • West Sacramento, CA (20 miles from Dixon, CA)
  • 13 days ago

service....

Demographic Data for Dixon, CA

Moving to Dixon, CA? Find some basic demographic data about Dixon, CA below.


Local
National
21,439
400
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Dixon, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dixon, CA offer the following education background
High School or GED
34.1%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dixon, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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