Customer Service Jobs in Diamond Bar, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 179 Jobs
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Customer Service Representative

  • Covina, CA (8 miles from Diamond Bar, CA)
  • 1 day ago
  • Covina, CA (8 miles from Diamond Bar, CA)
  • 1 day ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative II

  • Los Angeles, CA (24 miles from Diamond Bar, CA)
  • 2 hours ago
  • Los Angeles, CA (24 miles from Diamond Bar, CA)
  • 2 hours ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Agent - LAX (Part-Time)

  • Los Angeles, CA (24 miles from Diamond Bar, CA)
  • 10 hours ago
  • Los Angeles, CA (24 miles from Diamond Bar, CA)
  • 10 hours ago

Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Customer Service Representative

  • Huntingtn Bch, CA (22 miles from Diamond Bar, CA)
  • 13 hours ago
  • Huntingtn Bch, CA (22 miles from Diamond Bar, CA)
  • 13 hours ago

Volt is immediately hiring for a Customer Service Representative for a company located in Huntington Beach, CA....

Customer Service Representative

  • El Monte, CA (14 miles from Diamond Bar, CA)
  • 15 hours ago
  • El Monte, CA (14 miles from Diamond Bar, CA)
  • 15 hours ago

Your Opportunity Customer Service Representative Speedy Cash El Monte, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative

  • Covina, CA (8 miles from Diamond Bar, CA)
  • 15 hours ago
  • Covina, CA (8 miles from Diamond Bar, CA)
  • 15 hours ago

Grand Avenue, Covina, California 91724 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Irvine, CA (17 miles from Diamond Bar, CA)
  • 20 hours ago
  • Irvine, CA (17 miles from Diamond Bar, CA)
  • 20 hours ago

As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Bilingual Customer Service Representative - Spanish-English

  • Irvine, CA (17 miles from Diamond Bar, CA)
  • 20 hours ago
  • Irvine, CA (17 miles from Diamond Bar, CA)
  • 20 hours ago

As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Customer Service Representative II, Part-time (Assigned to Human Resources/Risk Management)

  • Chino, CA (10 miles from Diamond Bar, CA)
  • 20 hours ago
  • Chino, CA (10 miles from Diamond Bar, CA)
  • 20 hours ago

Join Our Team as Customer Service Representative II (Part-Time)!...

Customer Service Representative

  • Anaheim, CA (12 miles from Diamond Bar, CA)
  • 1 day ago
  • Anaheim, CA (12 miles from Diamond Bar, CA)
  • 1 day ago

Service Representative to provide customer service to both our internal partners and our external customers through various activities....

Customer Service Representative - Call Center

  • Los Angeles, CA (24 miles from Diamond Bar, CA)
  • 1 day ago
  • Los Angeles, CA (24 miles from Diamond Bar, CA)
  • 1 day ago

Our family-owned and operated call center is seeking a dedicated Customer Service Team Member to join our growing team....

Customer Service Agent Part Time (Allegiant) - SNA

  • Santa Ana, CA (17 miles from Diamond Bar, CA)
  • 1 day ago
  • Santa Ana, CA (17 miles from Diamond Bar, CA)
  • 1 day ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Agent Part Time (Breeze) - SNA

  • Santa Ana, CA (17 miles from Diamond Bar, CA)
  • 1 day ago
  • Santa Ana, CA (17 miles from Diamond Bar, CA)
  • 1 day ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Demographic Data for Diamond Bar, CA

Moving to Diamond Bar, CA? Find some basic demographic data about Diamond Bar, CA below.


Local
National
46,449
1,709
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Diamond Bar, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Diamond Bar, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Diamond Bar, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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