Customer Service Jobs in Danville, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Pleasant Hill, CA (13 miles from Danville, CA)
- 9 hours ago
- Pleasant Hill, CA (13 miles from Danville, CA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Berkeley, CA (20 miles from Danville, CA)
- 9 hours ago
- Berkeley, CA (20 miles from Danville, CA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Union City, CA (16 miles from Danville, CA)
- 13 hours ago
- Union City, CA (16 miles from Danville, CA)
- 13 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Walnut Creek, CA (9 miles from Danville, CA)
- 21 hours ago
- Walnut Creek, CA (9 miles from Danville, CA)
- 21 hours ago
service....
Retail Customer Service Supervisor
- Walnut Creek, CA (9 miles from Danville, CA)
- 4 days ago
- Walnut Creek, CA (9 miles from Danville, CA)
- 4 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Client Service Representative I/Floater
- Castro Valley, CA (11 miles from Danville, CA)
- 4 days ago
- Castro Valley, CA (11 miles from Danville, CA)
- 4 days ago
Our single point of contact model delivers outstanding customer service....
Customer Service Representative
- Hayward, CA (13 miles from Danville, CA)
- 4 days ago
- Hayward, CA (13 miles from Danville, CA)
- 4 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Automotive Shop Customer Service Representative
- Dublin, CA (6 miles from Danville, CA)
- 7 days ago
- Dublin, CA (6 miles from Danville, CA)
- 7 days ago
Full Service Auto Repair Shop is looking for a customer service person to help us in delivering an outstanding experience to our customers....
- Oakland, CA (16 miles from Danville, CA)
- 7 days ago
- Oakland, CA (16 miles from Danville, CA)
- 7 days ago
Assist customers by effectively resolving all customer service issues....
- Union City, CA (16 miles from Danville, CA)
- 7 days ago
- Union City, CA (16 miles from Danville, CA)
- 7 days ago
Position: Customer Service Agent Compensation: $25.00 per Hour Available Schedule: Monday through Friday 8:00 AM - 4:30 PM Core Responsibilities & Duties: Responds to customer inquiries and maintain...
Pharmacy Customer Service Associate
- Walnut Creek, CA (9 miles from Danville, CA)
- 7 days ago
- Walnut Creek, CA (9 miles from Danville, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Customer Service Representative
- Berkeley, CA (20 miles from Danville, CA)
- 8 days ago
- Berkeley, CA (20 miles from Danville, CA)
- 8 days ago
Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...
Remote WorkRetail Customer Service Associate
- Union City, CA (16 miles from Danville, CA)
- 8 days ago
- Union City, CA (16 miles from Danville, CA)
- 8 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
LP Customer Service Associate II
- Moraga, CA (10 miles from Danville, CA)
- 12 days ago
- Moraga, CA (10 miles from Danville, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Berkeley, CA (20 miles from Danville, CA)
- 13 days ago
- Berkeley, CA (20 miles from Danville, CA)
- 13 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Demographic Data for Danville, CA
Moving to Danville, CA? Find some basic demographic data about Danville, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Danville, CA
Highest Education Level
Customer Services in Danville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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