Customer Service Jobs in Danville, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Bay Point, CA (13 miles from Danville, CA)
- 8 hours ago
- Bay Point, CA (13 miles from Danville, CA)
- 8 hours ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Amazon Locker+ Customer Service Associate
- San Ramon, CA (5 miles from Danville, CA)
- 15 hours ago
- San Ramon, CA (5 miles from Danville, CA)
- 15 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Pharmacy Customer Service Associate
- Alameda, CA (20 miles from Danville, CA)
- 2 days ago
- Alameda, CA (20 miles from Danville, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Pinole, CA (23 miles from Danville, CA)
- 2 days ago
- Pinole, CA (23 miles from Danville, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Antioch, CA (13 miles from Danville, CA)
- 2 days ago
- Antioch, CA (13 miles from Danville, CA)
- 2 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Oakland, CA (17 miles from Danville, CA)
- 2 days ago
- Oakland, CA (17 miles from Danville, CA)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Part-Time Customer Relations Specialist
- Concord, CA (11 miles from Danville, CA)
- 2 days ago
- Concord, CA (11 miles from Danville, CA)
- 2 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Client Relations Associate - Screen Printing & Graphic Design Shop
- Oakland, CA (16 miles from Danville, CA)
- 3 days ago
- Oakland, CA (16 miles from Danville, CA)
- 3 days ago
This role blends customer service, account management, and sales support in a fast-paced creative environment....
- Pleasanton, CA (11 miles from Danville, CA)
- 3 days ago
- Pleasanton, CA (11 miles from Danville, CA)
- 3 days ago
Minimum of two or more years of demonstrated experience in a customer service or closely related environment....
Home and Gift Customer Service Associate
- Concord, CA (11 miles from Danville, CA)
- 3 days ago
- Concord, CA (11 miles from Danville, CA)
- 3 days ago
General Summary The Home & Gift Customer Service Associate/Merchandiser will assist customers, operate engraving equipment, define and implement a creative visual merchandising strategy for new...
- Fremont, CA (17 miles from Danville, CA)
- 5 days ago
- Fremont, CA (17 miles from Danville, CA)
- 5 days ago
VCA Mission San Jose Animal Hospital is seeking a highly motivated Customer Service Representative to join our well-established, 2 doctor practice in Fremont, CA....
Customer Service Representative
- Hayward, CA (13 miles from Danville, CA)
- 5 days ago
- Hayward, CA (13 miles from Danville, CA)
- 5 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Remote Customer Service Representative
- Berkeley, CA (20 miles from Danville, CA)
- 6 days ago
- Berkeley, CA (20 miles from Danville, CA)
- 6 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkCustomer Service Representative
- Alameda, CA (20 miles from Danville, CA)
- 8 days ago
- Alameda, CA (20 miles from Danville, CA)
- 8 days ago
Strong evidence of great customer service via phone, e-mail, fax or web modalities....
Demographic Data for Danville, CA
Moving to Danville, CA? Find some basic demographic data about Danville, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Danville, CA
Highest Education Level
Customer Services in Danville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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