Customer Service Jobs in Daly City, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 74 Jobs

Customer Service Representative (Remote)

  • San Francisco, CA (6 miles from Daly City, CA)
  • moments ago
  • San Francisco, CA (6 miles from Daly City, CA)
  • moments ago

be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service....

Remote Work

Customer Service Representative

  • Walnut Creek, CA (23 miles from Daly City, CA)
  • 21 hours ago
  • Walnut Creek, CA (23 miles from Daly City, CA)
  • 21 hours ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Emeryville, CA (12 miles from Daly City, CA)
  • 22 hours ago
  • Emeryville, CA (12 miles from Daly City, CA)
  • 22 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

(Medicare/MedSupp) Customer Service Representative

  • Oakland, CA (13 miles from Daly City, CA)
  • 22 hours ago
  • Oakland, CA (13 miles from Daly City, CA)
  • 22 hours ago

Medicare/MedSupp) Customer Service Representative Blue Shield of CA remote work United States, California, Oakland 601 12th Street (Show on map) Jun 17, 2025 Your Role Our Senior Markets Customer Experience...

Remote Work

Pharmacy Customer Service Associate

  • San Ramon, CA (24 miles from Daly City, CA)
  • 1 day ago
  • San Ramon, CA (24 miles from Daly City, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Oakland, CA (13 miles from Daly City, CA)
  • 1 day ago
  • Oakland, CA (13 miles from Daly City, CA)
  • 1 day ago

A college degree or relevant certifications in customer service or logistics is a plus. Proven experience in customer service, logistics, or a similar field....

Customer Service Associate

  • San Leandro, CA (15 miles from Daly City, CA)
  • 2 days ago
  • San Leandro, CA (15 miles from Daly City, CA)
  • 2 days ago

Customer Service Associate needed for our San Leandro location Direct Stone Tool Supply Supply is a leading supplier of the stone tool trade, with locations in Arizona, California, Colorado, Oregon,...

Bilingual Customer Service Representative Cantonese-English

  • San Francisco, CA (6 miles from Daly City, CA)
  • 2 days ago
  • San Francisco, CA (6 miles from Daly City, CA)
  • 2 days ago

As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....

Customer Service Representative (CSR)

  • Stanford, CA (23 miles from Daly City, CA)
  • 3 days ago
  • Stanford, CA (23 miles from Daly City, CA)
  • 3 days ago

+-----------------------------------+-----------------------------------+| Job Title: | Customer Service / || | Telecommunications Attendant I |+-----------------------------------+-----------------...

HR Service Center Customer Service Associate, Fixed-Term (6 Vacancies)

  • Palo Alto, CA (23 miles from Daly City, CA)
  • 6 days ago
  • Palo Alto, CA (23 miles from Daly City, CA)
  • 6 days ago

This position reports to the HRSC Customer Service Supervisor....

Client Service Representative II

  • Palo Alto, CA (23 miles from Daly City, CA)
  • 6 days ago
  • Palo Alto, CA (23 miles from Daly City, CA)
  • 6 days ago

. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication...

HR Service Center Customer Service Associate

  • Palo Alto, CA (23 miles from Daly City, CA)
  • 6 days ago
  • Palo Alto, CA (23 miles from Daly City, CA)
  • 6 days ago

This position reports to the HRSC Customer Service Supervisor....

Sr. Customer Assistance Representative

  • Oakland, CA (13 miles from Daly City, CA)
  • 7 days ago
  • Oakland, CA (13 miles from Daly City, CA)
  • 7 days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Associate

  • Walnut Creek, CA (23 miles from Daly City, CA)
  • 8 days ago
  • Walnut Creek, CA (23 miles from Daly City, CA)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent II - Transportation

  • Burlingame, CA (9 miles from Daly City, CA)
  • 8 days ago
  • Burlingame, CA (9 miles from Daly City, CA)
  • 8 days ago

Customer Service II Agent Job Duties Assists in transportation arrangements, determining efficient routing methods Establishes contacts and builds relationships with customers to understand the customers...

Demographic Data for Daly City, CA

Moving to Daly City, CA? Find some basic demographic data about Daly City, CA below.


Local
National
112,166
1,479
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Daly City, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Daly City, CA offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Daly City, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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