Customer Service Jobs in Cypress, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (13 miles from Cypress, CA)
- 10 days ago
- Montebello Veterinary Hospital
- Montebello, CA (13 miles from Cypress, CA)
- 10 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Customer Service Representative
- Los Angeles, CA (16 miles from Cypress, CA)
- 7 days ago
- Los Angeles, CA (16 miles from Cypress, CA)
- 7 days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
Senior Customer Service Representative (Promotional Only)
- Costa Mesa, CA (13 miles from Cypress, CA)
- 3 hours ago
- Costa Mesa, CA (13 miles from Cypress, CA)
- 3 hours ago
* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...
Customer Service Representative
- Los Angeles, CA (16 miles from Cypress, CA)
- 7 hours ago
- Los Angeles, CA (16 miles from Cypress, CA)
- 7 hours ago
Maintain a clean and organized customer service area....
Customer Service Representative Los Angeles, CA
- Los Angeles, CA (16 miles from Cypress, CA)
- 8 hours ago
- Los Angeles, CA (16 miles from Cypress, CA)
- 8 hours ago
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
- Los Angeles, CA (16 miles from Cypress, CA)
- 8 hours ago
- Los Angeles, CA (16 miles from Cypress, CA)
- 8 hours ago
Customer Service Agent Department: Customer Service Location: START YOUR APPLICATION As a successful Customer Service Agent with Answer Financial, you'll be the frontline contact for our customers,...
Remote Work- Alhambra, CA (19 miles from Cypress, CA)
- 1 day ago
- Alhambra, CA (19 miles from Cypress, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Field Services
- Los Angeles, CA (16 miles from Cypress, CA)
- 1 day ago
- Los Angeles, CA (16 miles from Cypress, CA)
- 1 day ago
Customer Service Representative - Public Sector Field Services Location: Southeastern San Fernando Valley Schedule: Monday-Friday, 8:00 AM - 4:30 PM We are looking for a Customer Service Representative...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Brea, CA (11 miles from Cypress, CA)
- 1 day ago
- Brea, CA (11 miles from Cypress, CA)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Irvine, CA (17 miles from Cypress, CA)
- 1 day ago
- Irvine, CA (17 miles from Cypress, CA)
- 1 day ago
Store 2709466: 14493 Culver Dr, Irvine, California 92604 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Sales/ Customer Service Representative
- Commerce, CA (13 miles from Cypress, CA)
- 2 days ago
- Commerce, CA (13 miles from Cypress, CA)
- 2 days ago
We are seeking a reliable and team-oriented Customer Service Representative to join our City of Commerce branch....
Customer Service Representative (ID #437070)
- Long Beach, CA (12 miles from Cypress, CA)
- 2 days ago
- Long Beach, CA (12 miles from Cypress, CA)
- 2 days ago
Long Beach, CA Lakewood Ca 3052 $18.00/Per Hour Customer Service Representative Job Description Branch Details Job Title: Customer Service Representative - Logistics Location: Compton, CA Shift: First...
Retail Customer Experience Associate, Montebello Town Center - Full Time
- Montebello, CA (13 miles from Cypress, CA)
- 2 days ago
- Montebello, CA (13 miles from Cypress, CA)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Experience Associate, West Covina - Full Time
- West Covina, CA (18 miles from Cypress, CA)
- 2 days ago
- West Covina, CA (18 miles from Cypress, CA)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Experience Associate, South Coast Plaza - Part Time
- Costa Mesa, CA (12 miles from Cypress, CA)
- 2 days ago
- Costa Mesa, CA (12 miles from Cypress, CA)
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Cypress, CA
Moving to Cypress, CA? Find some basic demographic data about Cypress, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cypress, CA
Highest Education Level
Customer Services in Cypress, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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