Customer Service Jobs in Cupertino, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Scotts Valley, CA (15 miles from Cupertino, CA)
- 1 day ago
- Scotts Valley, CA (15 miles from Cupertino, CA)
- 1 day ago
Minimum Qualifications: 6+ months of customer service or related experience. Strong phone and computer multitasking skills....
Spanish Bilingual Customer Service Representative
- Mountain View, CA (8 miles from Cupertino, CA)
- 2 days ago
- Mountain View, CA (8 miles from Cupertino, CA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Customer Service Representative, Collision
- San Jose, CA (11 miles from Cupertino, CA)
- 2 days ago
- San Jose, CA (11 miles from Cupertino, CA)
- 2 days ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Spanish Bilingual Remote Customer Service Representative
- Mountain View, CA (8 miles from Cupertino, CA)
- 3 days ago
- Mountain View, CA (8 miles from Cupertino, CA)
- 3 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative (CSR)
- Stanford, CA (9 miles from Cupertino, CA)
- 3 days ago
- Stanford, CA (9 miles from Cupertino, CA)
- 3 days ago
+-----------------------------------+-----------------------------------+| Job Title: | Customer Service / || | Telecommunications Attendant I |+-----------------------------------+-----------------...
Boss Revolution - Customer Care Representative
- Campbell, CA (7 miles from Cupertino, CA)
- 3 days ago
- Campbell, CA (7 miles from Cupertino, CA)
- 3 days ago
BOSS REVOLUTION - CUSTOMER CARE REPRESENTATIVE GuatemalaIDT Corporation - BOSS Revolution /User Experience /On-Site APPLY FOR THIS JOB Our Customer Service representatives provide support to our customers...
Customer Service Representative/Inside Sales Representative
- San Jose, CA (11 miles from Cupertino, CA)
- 3 days ago
- San Jose, CA (11 miles from Cupertino, CA)
- 3 days ago
Provide excellent customer service via face to face, phone calls and e-mails....
Retail Customer Service Supervisor
- Campbell, CA (7 miles from Cupertino, CA)
- 4 days ago
- Campbell, CA (7 miles from Cupertino, CA)
- 4 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Remote Customer Service Representative
- Mountain View, CA (8 miles from Cupertino, CA)
- 4 days ago
- Mountain View, CA (8 miles from Cupertino, CA)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Mountain View, CA (8 miles from Cupertino, CA)
- 4 days ago
- Mountain View, CA (8 miles from Cupertino, CA)
- 4 days ago
Providing quality customer service is at the core of our team's goals....
- Campbell, CA (7 miles from Cupertino, CA)
- 5 days ago
- Campbell, CA (7 miles from Cupertino, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Success Representative
- San Jose, CA (11 miles from Cupertino, CA)
- 5 days ago
- San Jose, CA (11 miles from Cupertino, CA)
- 5 days ago
Job Segment: Cloud, Customer Service Representative, Data Center, Customer Service, Technology...
HR Service Center Customer Service Associate, Fixed-Term (6 Vacancies)
- Palo Alto, CA (10 miles from Cupertino, CA)
- 6 days ago
- Palo Alto, CA (10 miles from Cupertino, CA)
- 6 days ago
This position reports to the HRSC Customer Service Supervisor....
Client Service Representative II
- Palo Alto, CA (10 miles from Cupertino, CA)
- 6 days ago
- Palo Alto, CA (10 miles from Cupertino, CA)
- 6 days ago
. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication...
HR Service Center Customer Service Associate
- Palo Alto, CA (10 miles from Cupertino, CA)
- 6 days ago
- Palo Alto, CA (10 miles from Cupertino, CA)
- 6 days ago
This position reports to the HRSC Customer Service Supervisor....
Demographic Data for Cupertino, CA
Moving to Cupertino, CA? Find some basic demographic data about Cupertino, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cupertino, CA
Highest Education Level
Customer Services in Cupertino, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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