Customer Service Jobs in Crockett, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Customer Service Representative

  • San Francisco, CA (21 miles from Crockett, CA)
  • 14 days ago
  • San Francisco, CA (21 miles from Crockett, CA)
  • 14 days ago

Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....

Retail Customer Service Associate

  • Concord, CA (13 miles from Crockett, CA)
  • 1 day ago
  • Concord, CA (13 miles from Crockett, CA)
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...

Customer Service Representative - Work From Home

  • Hercules, CA (3 miles from Crockett, CA)
  • 2 days ago
  • Hercules, CA (3 miles from Crockett, CA)
  • 2 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Associate - Temporary

  • Pleasant Hill, CA (10 miles from Crockett, CA)
  • 3 days ago
  • Pleasant Hill, CA (10 miles from Crockett, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Berkeley, CA (12 miles from Crockett, CA)
  • 3 days ago
  • Berkeley, CA (12 miles from Crockett, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Walnut Creek, CA (15 miles from Crockett, CA)
  • 3 days ago
  • Walnut Creek, CA (15 miles from Crockett, CA)
  • 3 days ago

service....

Customer Service Representative

  • San Francisco, CA (21 miles from Crockett, CA)
  • 4 days ago
  • San Francisco, CA (21 miles from Crockett, CA)
  • 4 days ago

salary: $23 - $25 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities As a Customer Service Representative, job duties includeL Provide exceptional customer service...

Customer Service Representative

  • San Rafael, CA (15 miles from Crockett, CA)
  • 4 days ago
  • San Rafael, CA (15 miles from Crockett, CA)
  • 4 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Sales & Customer Service Associate

  • Concord, CA (13 miles from Crockett, CA)
  • 5 days ago
  • Concord, CA (13 miles from Crockett, CA)
  • 5 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Retail Customer Service Supervisor

  • Walnut Creek, CA (15 miles from Crockett, CA)
  • 7 days ago
  • Walnut Creek, CA (15 miles from Crockett, CA)
  • 7 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Client Service Representative I/Floater

  • Castro Valley, CA (21 miles from Crockett, CA)
  • 7 days ago
  • Castro Valley, CA (21 miles from Crockett, CA)
  • 7 days ago

Our single point of contact model delivers outstanding customer service....

Customer Service Representative

  • San Francisco, CA (21 miles from Crockett, CA)
  • 9 days ago
  • San Francisco, CA (21 miles from Crockett, CA)
  • 9 days ago

Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...

Customer Service Associate

  • Oakland, CA (18 miles from Crockett, CA)
  • 10 days ago
  • Oakland, CA (18 miles from Crockett, CA)
  • 10 days ago

Assist customers by effectively resolving all customer service issues....

1007 Customer Service Representative 1 #7199

  • Vallejo, CA (10 miles from Crockett, CA)
  • 10 days ago
  • Vallejo, CA (10 miles from Crockett, CA)
  • 10 days ago

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....

Remote Customer Service Representative

  • Berkeley, CA (12 miles from Crockett, CA)
  • 11 days ago
  • Berkeley, CA (12 miles from Crockett, CA)
  • 11 days ago

Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...

Remote Work

Demographic Data for Crockett, CA

Moving to Crockett, CA? Find some basic demographic data about Crockett, CA below.


Local
National
3,288
41
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Crockett, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Crockett, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Crockett, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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