Customer Service Jobs in Covina, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 173 Jobs
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Safeco sells insurance through more than 10,000 independent agents nationally and no two are exactly...

Remote Work
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Service Representative - FS

  • Glendale, CA (22 miles from Covina, CA)
  • 9 hours ago
  • Glendale, CA (22 miles from Covina, CA)
  • 9 hours ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Agent - LAX

  • Los Angeles, CA (21 miles from Covina, CA)
  • 11 hours ago
  • Los Angeles, CA (21 miles from Covina, CA)
  • 11 hours ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative

  • Burbank, CA (23 miles from Covina, CA)
  • 12 hours ago
  • Burbank, CA (23 miles from Covina, CA)
  • 12 hours ago

Customer Service Representative I** **POSITION SUMMARY** Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing...

Customer Service Representative

  • Ontario, CA (14 miles from Covina, CA)
  • 12 hours ago
  • Ontario, CA (14 miles from Covina, CA)
  • 12 hours ago

A growing manufacturing company in Ontario, CA is seeking a skilled and friendly Customer Service Representative to join their team....

Customer Service Agent - Cross Functional (Full-Time)

  • Rosemead, CA (10 miles from Covina, CA)
  • 17 hours ago
  • Rosemead, CA (10 miles from Covina, CA)
  • 17 hours ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Customer Service Representative

  • Baldwin Park, CA (3 miles from Covina, CA)
  • 18 hours ago
  • Baldwin Park, CA (3 miles from Covina, CA)
  • 18 hours ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Pharmacy Customer Service Associate

  • Whittier, CA (9 miles from Covina, CA)
  • 19 hours ago
  • Whittier, CA (9 miles from Covina, CA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Brea - Full Time

  • Brea, CA (11 miles from Covina, CA)
  • 21 hours ago
  • Brea, CA (11 miles from Covina, CA)
  • 21 hours ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Part Time Client Service Representative

  • Glendora, CA (3 miles from Covina, CA)
  • 21 hours ago
  • Glendora, CA (3 miles from Covina, CA)
  • 21 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Care Representative II

  • Pomona, CA (8 miles from Covina, CA)
  • 22 hours ago
  • Pomona, CA (8 miles from Covina, CA)
  • 22 hours ago

The role provides effective customer service by using knowledge of company policies and procedures and maintaining a positive, empathetic, and professional attitude toward customers....

Customer Service Representative

  • Eastvale, CA (20 miles from Covina, CA)
  • 22 hours ago
  • Eastvale, CA (20 miles from Covina, CA)
  • 22 hours ago

FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...

Analog Photo Booth Technician & Customer Experience Associate

  • Los Angeles, CA (21 miles from Covina, CA)
  • 1 day ago
  • Los Angeles, CA (21 miles from Covina, CA)
  • 1 day ago

Do you have great customer service skills and enjoy helping people? If so, we want you to join our team at Photomatica!...

Demographic Data for Covina, CA

Moving to Covina, CA? Find some basic demographic data about Covina, CA below.

Local
National
82,944
1,810
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Covina, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Covina, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Covina, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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