Customer Service Jobs in Costa Mesa, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Irvine, CA (10 miles from Costa Mesa, CA)
- 14 days ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 14 days ago
: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients....
Customer Service Representative
- Santa Fe Springs, CA (19 miles from Costa Mesa, CA)
- 1 day ago
- Santa Fe Springs, CA (19 miles from Costa Mesa, CA)
- 1 day ago
The job duties will include but not limited to quoting customers via phone, fax or email, and processing and expediting orders via fax or email. -Dealing with electronic invoices -Taking inbound...
Customer Service Representative (Copy)
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 1 day ago
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 1 day ago
Customer Service Representative (Copy) Anaheim, CA Customer Service Rep Payrate: $21/hr Onsite in Anaheim, CA 92806 Length of Assignment: 6 months Schedule: M-F 8-5 Start ASAP Weekly Pay and Benefits...
# Retail Customer Experience Associate, South Coast Plaza - Full Time
- Costa Mesa, CA
- 1 day ago
- Costa Mesa, CA
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Irvine, CA (10 miles from Costa Mesa, CA)
- 2 days ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 2 days ago
RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...
Pharmacy Customer Service Associate
- La Puente, CA (24 miles from Costa Mesa, CA)
- 2 days ago
- La Puente, CA (24 miles from Costa Mesa, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Downey, CA (22 miles from Costa Mesa, CA)
- 2 days ago
- Downey, CA (22 miles from Costa Mesa, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
CSR/DELIVERY DRIVER Looking for FULL TIME, immediate hire of Customer Service Representatives, with delivery driving duties on some days, for our Newport Beach location....
Customer Service Associate - Temporary
- Corona, CA (23 miles from Costa Mesa, CA)
- 2 days ago
- Corona, CA (23 miles from Costa Mesa, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Artesia, CA (16 miles from Costa Mesa, CA)
- 2 days ago
- Artesia, CA (16 miles from Costa Mesa, CA)
- 2 days ago
Job Title: Customer Service Agent Position Summary The Customer Service Agent performs a variety of insurance billing, data entry, and general front office tasks and duties including, but not limited...
Customer Service Representative
- Santa Fe Springs, CA (19 miles from Costa Mesa, CA)
- 3 days ago
- Santa Fe Springs, CA (19 miles from Costa Mesa, CA)
- 3 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Veterinary Client Service Representative - Part-Time
- Garden Grove, CA (7 miles from Costa Mesa, CA)
- 3 days ago
- Garden Grove, CA (7 miles from Costa Mesa, CA)
- 3 days ago
The Garden Grove Dog and Cat Hospital is looking for a Part-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Customer Care Representative II
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 3 days ago
- Anaheim, CA (12 miles from Costa Mesa, CA)
- 3 days ago
Preferred: Education beyond High School diploma, multiple years of experience in a customer service role, in high volume call center environment. Prior experience w/ ERP system (JD Edwards)....
- Bellflower, CA (19 miles from Costa Mesa, CA)
- 3 days ago
- Bellflower, CA (19 miles from Costa Mesa, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newport Beach, CA (7 miles from Costa Mesa, CA)
- 3 days ago
- Newport Beach, CA (7 miles from Costa Mesa, CA)
- 3 days ago
RESPONSIBILITIES Answer all incoming concerns/needs from all customers Key pick-up request, Handle transportation/routing on delivery questions Process will-call orders Provide customers with invoice...
Demographic Data for Costa Mesa, CA
Moving to Costa Mesa, CA? Find some basic demographic data about Costa Mesa, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Costa Mesa, CA
Highest Education Level
Customer Services in Costa Mesa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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