Customer Service Jobs in Cool, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Citrus Heights, CA (20 miles from Cool, CA)
- 4 hours ago
- Citrus Heights, CA (20 miles from Cool, CA)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7147 Greenback Ln, Citrus Heights...
Customer Service Representative - Work From Home
- Placerville, CA (14 miles from Cool, CA)
- 22 hours ago
- Placerville, CA (14 miles from Cool, CA)
- 22 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Rocklin, CA (14 miles from Cool, CA)
- 1 day ago
- Rocklin, CA (14 miles from Cool, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Roseville, CA (17 miles from Cool, CA)
- 2 days ago
- Roseville, CA (17 miles from Cool, CA)
- 2 days ago
Minimum of 2 years of customer service experience. Strong reliability, responsibility, and dependability. High degree of accuracy and attention to detail in data entry....
Customer Service Representative
- Diamond Springs, CA (17 miles from Cool, CA)
- 3 days ago
- Diamond Springs, CA (17 miles from Cool, CA)
- 3 days ago
We are a well-established HVAC, Solar & Electrical company seeking a compassionate and organized Customer Service Representative to join our growing team....
Customer Service Representative I
- Auburn, CA (10 miles from Cool, CA)
- 3 days ago
- Auburn, CA (10 miles from Cool, CA)
- 3 days ago
Excellent verbal and written communication skills, with a commitment to delivering superior customer service. Attention to detail and ability to meet strict deadlines....
Customer Service Representative - Police Department
- Citrus Heights, CA (20 miles from Cool, CA)
- 3 days ago
- Citrus Heights, CA (20 miles from Cool, CA)
- 3 days ago
Yes No 02 How many years of experience do you have of clerical, accounting, and/or customer service experience?...
Customer Service/Sales Associate
- Auburn, CA (10 miles from Cool, CA)
- 3 days ago
- Auburn, CA (10 miles from Cool, CA)
- 3 days ago
Tue-Sat 10am-5pm We are looking to fill these days and hours The start date for a customer service/sales associate will be July 22nd. We are opening the store July 29th....
- Auburn, CA (10 miles from Cool, CA)
- 4 days ago
- Auburn, CA (10 miles from Cool, CA)
- 4 days ago
We are seeking a customer service associate to be a part of our growing company The person we are looking for needs to have a positive attitude, enjoy working with elderly customers, be understanding...
Customer Service Representative
- Placerville, CA (14 miles from Cool, CA)
- 5 days ago
- Placerville, CA (14 miles from Cool, CA)
- 5 days ago
Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer....
Customer Service Representative - Police Department
- Citrus Heights, CA (21 miles from Cool, CA)
- 5 days ago
- Citrus Heights, CA (21 miles from Cool, CA)
- 5 days ago
Provide high quality, economical services to the Citrus Heights community, placing emphasis on responsive customer service....
Overnight Client Service Representative (Receptionist)
- Loomis, CA (10 miles from Cool, CA)
- 9 days ago
- Loomis, CA (10 miles from Cool, CA)
- 9 days ago
Candidates are expected to have strong customer service skills to handle emotionally-charged situations with compassion and understanding....
Amazon Locker+ Customer Service Associate
- Folsom, CA (17 miles from Cool, CA)
- 11 days ago
- Folsom, CA (17 miles from Cool, CA)
- 11 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Rancho Cordova, CA (24 miles from Cool, CA)
- 11 days ago
- Rancho Cordova, CA (24 miles from Cool, CA)
- 11 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Part Time IFP PPO Customer Care Representative
- El Dorado Hills, CA (14 miles from Cool, CA)
- 16 days ago
- El Dorado Hills, CA (14 miles from Cool, CA)
- 16 days ago
service experience (especially phones) and a proven ability to meet performance standards Strong organizational skills Ability to work independently Ability to mentor others Ability to interpret the...
Demographic Data for Cool, CA
Moving to Cool, CA? Find some basic demographic data about Cool, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cool, CA
Highest Education Level
Customer Services in Cool, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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