Customer Service Jobs in Coachella, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Palm Desert, CA (10 miles from Coachella, CA)
- 1 day ago
- Palm Desert, CA (10 miles from Coachella, CA)
- 1 day ago
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency...
Customer Service Associate - Temporary
- Cathedral City, CA (19 miles from Coachella, CA)
- 2 days ago
- Cathedral City, CA (19 miles from Coachella, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Palm Desert - Full Time
- Palm Desert, CA (10 miles from Coachella, CA)
- 6 days ago
- Palm Desert, CA (10 miles from Coachella, CA)
- 6 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
LP Customer Service Associate II
- Indio, CA (3 miles from Coachella, CA)
- 7 days ago
- Indio, CA (3 miles from Coachella, CA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Indio, CA (3 miles from Coachella, CA)
- 11 days ago
- Indio, CA (3 miles from Coachella, CA)
- 11 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Mecca, CA (19 miles from Coachella, CA)
- 12 days ago
- Mecca, CA (19 miles from Coachella, CA)
- 12 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Indio, CA (3 miles from Coachella, CA)
- 26 days ago
- Indio, CA (3 miles from Coachella, CA)
- 26 days ago
Store 2700538: 43955 Clinton Ave, Indio, California 92201 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Cathedral City, CA (19 miles from Coachella, CA)
- 30+ days ago
- Cathedral City, CA (19 miles from Coachella, CA)
- 30+ days ago
Job Summary: This position requires excellent interpersonal and customer service skills....
Customer Service Representative, Full or Part Time
- Palm Desert, CA (10 miles from Coachella, CA)
- 45+ days ago
- Palm Desert, CA (10 miles from Coachella, CA)
- 45+ days ago
Store 2709424: 78005 Country Club Dr, Palm Desert, California 92211 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative
- Palm Desert, CA (10 miles from Coachella, CA)
- 45+ days ago
- Palm Desert, CA (10 miles from Coachella, CA)
- 45+ days ago
our team as a Customer Service Representative....
Customer Service Representative
- Palm Desert, CA (10 miles from Coachella, CA)
- 60+ days ago
- Palm Desert, CA (10 miles from Coachella, CA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Palm Desert, CA (10 miles from Coachella, CA)
- 90+ days ago
- Palm Desert, CA (10 miles from Coachella, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative Nights and Weekend
- Cathedral City, CA (19 miles from Coachella, CA)
- 90+ days ago
- Cathedral City, CA (19 miles from Coachella, CA)
- 90+ days ago
Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Coachella, CA
Moving to Coachella, CA? Find some basic demographic data about Coachella, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Coachella, CA
Highest Education Level
Customer Services in Coachella, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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