Customer Service Jobs in City Of Industry, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 223 Jobs

Customer Service Representative

  • Montclair, CA (19 miles from City Of Industry, CA)
  • 10 days ago
  • Montclair, CA (19 miles from City Of Industry, CA)
  • 10 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Irvine, CA (23 miles from City Of Industry, CA)
  • 15 days ago
  • Irvine, CA (23 miles from City Of Industry, CA)
  • 15 days ago

: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients....

Client Service Representative

  • Glendale, CA (19 miles from City Of Industry, CA)
  • 5 hours ago
  • Glendale, CA (19 miles from City Of Industry, CA)
  • 5 hours ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Pharmacy Customer Service Associate

  • Westminster, CA (17 miles from City Of Industry, CA)
  • 5 hours ago
  • Westminster, CA (17 miles from City Of Industry, CA)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Gardena, CA (17 miles from City Of Industry, CA)
  • 5 hours ago
  • Gardena, CA (17 miles from City Of Industry, CA)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time Customer Service Associate

  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 6 hours ago
  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 6 hours ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Placentia, CA (13 miles from City Of Industry, CA)
  • 8 hours ago
  • Placentia, CA (13 miles from City Of Industry, CA)
  • 8 hours ago

Customer Service Representative Placentia, CA | Temp-to-Hire | $22$28/hr (Depending on Experience) Partnered with Vaco your career advocate Are you a customer service professional who thrives in a fast-paced...

Customer Service Representative

  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 8 hours ago
  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 8 hours ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Paid Panel Immediate Start - Remote Part Time - Customer Service Representative Agent Welcome

  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 13 hours ago
  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 13 hours ago

Ability to understand and follow both oral and written instructions Customer Service Representative Agent is not compulsory. US residents only....

Remote Work

Customer Support Associate, Bilingual Norwegian (Starlink)

  • Hawthorne, CA (19 miles from City Of Industry, CA)
  • 13 hours ago
  • Hawthorne, CA (19 miles from City Of Industry, CA)
  • 13 hours ago

Customer Support Associate, Bilingual Norwegian (Starlink) SpaceX - 3.6 Hawthorne, CA Job Details $24 - $27 an hour 11 hours ago Benefits Stock options Paid parental leave Employee stock purchase...

Luvalle Book Customer Service Representative

  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 14 hours ago
  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 14 hours ago

Duties: Sale Order Fulfillment Sales floor Management Interpersonal and customer service skills Multitasking and organizational skills Time-management skills Ability to answer a high volume of calls...

Customer Service Representative

  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 22 hours ago
  • Los Angeles, CA (12 miles from City Of Industry, CA)
  • 22 hours ago

Previous customer service experience is helpful but not required we offer full training. Why Red Label Enterprises?...

Customer Service Agent

  • Westchester, CA (21 miles from City Of Industry, CA)
  • 1 day ago
  • Westchester, CA (21 miles from City Of Industry, CA)
  • 1 day ago

At SIXT, a first-class customer experience and outstanding customer service are our top priorities....

Customer Service Representative

  • Santa Fe Springs, CA (5 miles from City Of Industry, CA)
  • 1 day ago
  • Santa Fe Springs, CA (5 miles from City Of Industry, CA)
  • 1 day ago

The job duties will include but not limited to quoting customers via phone, fax or email, and processing and expediting orders via fax or email. -Dealing with electronic invoices -Taking inbound...

Customer Service Representative (Copy)

  • Anaheim, CA (11 miles from City Of Industry, CA)
  • 1 day ago
  • Anaheim, CA (11 miles from City Of Industry, CA)
  • 1 day ago

Customer Service Representative (Copy) Anaheim, CA Customer Service Rep Payrate: $21/hr Onsite in Anaheim, CA 92806 Length of Assignment: 6 months Schedule: M-F 8-5 Start ASAP Weekly Pay and Benefits...

Demographic Data for City Of Industry, CA

Moving to City Of Industry, CA? Find some basic demographic data about City Of Industry, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in City Of Industry, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in City Of Industry, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in City Of Industry, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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