Customer Service Jobs in City Of Industry, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Licensed Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (12 miles from City Of Industry, CA)
- 5 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (12 miles from City Of Industry, CA)
- 5 days ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote WorkCustomer Service Representative I
- La Mirada, CA (6 miles from City Of Industry, CA)
- 8 hours ago
- La Mirada, CA (6 miles from City Of Industry, CA)
- 8 hours ago
The Customer Service role has a wide list of responsibilities....
Customer service to internal and external customers. Solicits internal and external customer feedback to improve service and processes. Responds to requests for service and assistance....
Credit and Payments Customer Service Representative
- Irwindale, CA (11 miles from City Of Industry, CA)
- 8 hours ago
- Irwindale, CA (11 miles from City Of Industry, CA)
- 8 hours ago
CREDIT AND PAYMENTS CUSTOMER SERVICE REPRESENTATIVE IN IRWINDALE, CA, USA!...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Los Angeles, CA (12 miles from City Of Industry, CA)
- 9 hours ago
- Los Angeles, CA (12 miles from City Of Industry, CA)
- 9 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Byram Healthcare Customer Service Representative
- Anaheim, CA (11 miles from City Of Industry, CA)
- 10 hours ago
- Anaheim, CA (11 miles from City Of Industry, CA)
- 10 hours ago
MS Office and the ability to navigate multiple platforms Ability to learn Byram products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills...
- Monterey Park, CA (7 miles from City Of Industry, CA)
- 10 hours ago
- Monterey Park, CA (7 miles from City Of Industry, CA)
- 10 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Hybrid or Remote)
- Los Angeles, CA (12 miles from City Of Industry, CA)
- 12 hours ago
- Los Angeles, CA (12 miles from City Of Industry, CA)
- 12 hours ago
and integrity instituting a highly responsive and unsurpassed level of customer service....
Remote WorkVeterinary Client Service Representative
- Garden Grove, CA (15 miles from City Of Industry, CA)
- 13 hours ago
- Garden Grove, CA (15 miles from City Of Industry, CA)
- 13 hours ago
The Garden Grove Dog and Cat Hospital is looking for a Full-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Veterinary Client Service Representative - Part-Time
- Garden Grove, CA (15 miles from City Of Industry, CA)
- 13 hours ago
- Garden Grove, CA (15 miles from City Of Industry, CA)
- 13 hours ago
The Garden Grove Dog and Cat Hospital is looking for a Part-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Customer Service Representative
- Ontario, CA (21 miles from City Of Industry, CA)
- 17 hours ago
- Ontario, CA (21 miles from City Of Industry, CA)
- 17 hours ago
Qualifications Required qualifications: Customer Service experience in a fast-paced office setting. Ability to handle a high call volume in a professional and courteous manner....
Customer Service Representative
- Ontario, CA (21 miles from City Of Industry, CA)
- 1 day ago
- Ontario, CA (21 miles from City Of Industry, CA)
- 1 day ago
Customer service to internal and external customers. Solicits internal and external customer feedback to improve service and processes. Responds to requests for service and assistance....
Customer Service Representative
- Irvine, CA (23 miles from City Of Industry, CA)
- 1 day ago
- Irvine, CA (23 miles from City Of Industry, CA)
- 1 day ago
Proficiency in using customer service software, CRM systems, and Microsoft Office Suite....
Lifeline Customer Service Agent Quick Apply Link
- Santa Ana, CA (20 miles from City Of Industry, CA)
- 1 day ago
- Santa Ana, CA (20 miles from City Of Industry, CA)
- 1 day ago
Quick Apply Link - Job description We are looking for a Customer Service Representative to provide excellent customer service and meet sales quotas for our business....
Pharmacy Customer Service Associate
- Eastvale, CA (24 miles from City Of Industry, CA)
- 2 days ago
- Eastvale, CA (24 miles from City Of Industry, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for City Of Industry, CA
Moving to City Of Industry, CA? Find some basic demographic data about City Of Industry, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in City Of Industry, CA
Highest Education Level
Customer Services in City Of Industry, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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