Customer Service Jobs in Chino Hills, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 130 Jobs
Brown & Brown Inc

Customer Service Representative

Customer service experience desired. High School diploma/GED....

Remote Work
Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Service Associate - Temporary

  • Cypress, CA (19 miles from Chino Hills, CA)
  • 7 hours ago
  • Cypress, CA (19 miles from Chino Hills, CA)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Representative (Promotional Only)

  • Costa Mesa, CA (23 miles from Chino Hills, CA)
  • 10 hours ago
  • Costa Mesa, CA (23 miles from Chino Hills, CA)
  • 10 hours ago

* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Brea, CA (9 miles from Chino Hills, CA)
  • 1 day ago
  • Brea, CA (9 miles from Chino Hills, CA)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

  • Irvine, CA (13 miles from Chino Hills, CA)
  • 1 day ago
  • Irvine, CA (13 miles from Chino Hills, CA)
  • 1 day ago

Store 2709466: 14493 Culver Dr, Irvine, California 92604 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Sales/ Customer Service Representative

  • Commerce, CA (24 miles from Chino Hills, CA)
  • 2 days ago
  • Commerce, CA (24 miles from Chino Hills, CA)
  • 2 days ago

We are seeking a reliable and team-oriented Customer Service Representative to join our City of Commerce branch....

Retail Customer Experience Associate, Montebello Town Center - Full Time

  • Montebello, CA (22 miles from Chino Hills, CA)
  • 2 days ago
  • Montebello, CA (22 miles from Chino Hills, CA)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Retail Customer Experience Associate, West Covina - Full Time

  • West Covina, CA (14 miles from Chino Hills, CA)
  • 2 days ago
  • West Covina, CA (14 miles from Chino Hills, CA)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Retail Customer Experience Associate, South Coast Plaza - Part Time

  • Costa Mesa, CA (21 miles from Chino Hills, CA)
  • 2 days ago
  • Costa Mesa, CA (21 miles from Chino Hills, CA)
  • 2 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

BED Senior Customer Care Representative

  • Ontario, CA (9 miles from Chino Hills, CA)
  • 2 days ago
  • Ontario, CA (9 miles from Chino Hills, CA)
  • 2 days ago

service experience or a High School Diploma and eleven (11) years of customer service experience?...

BED Customer Care Representative

  • Ontario, CA (9 miles from Chino Hills, CA)
  • 2 days ago
  • Ontario, CA (9 miles from Chino Hills, CA)
  • 2 days ago

service experience or a High School Diploma and six (6) years of customer service expereince?...

Customer Service Associate - Miller Center

  • Ontario, CA (9 miles from Chino Hills, CA)
  • 2 days ago
  • Ontario, CA (9 miles from Chino Hills, CA)
  • 2 days ago

High school diploma or equivalent and two (2) years' of experience in an administrative office environment with an emphasis in customer service required....

Customer Service Representative

  • Rancho Cucamonga, CA (15 miles from Chino Hills, CA)
  • 3 days ago
  • Rancho Cucamonga, CA (15 miles from Chino Hills, CA)
  • 3 days ago

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....

Sales/ Customer Service Representative

  • Commerce, CA (24 miles from Chino Hills, CA)
  • 3 days ago
  • Commerce, CA (24 miles from Chino Hills, CA)
  • 3 days ago

We are seeking a reliable and team-oriented Customer Service Representative to join our City of Commerce branch....

Demographic Data for Chino Hills, CA

Moving to Chino Hills, CA? Find some basic demographic data about Chino Hills, CA below.

Local
National
78,530
1,709
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Udemy
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Chino Hills, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chino Hills, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chino Hills, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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