Customer Service Jobs in Cerritos, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (9 miles from Cerritos, CA)
- 5 days ago
- Montebello Veterinary Hospital
- Montebello, CA (9 miles from Cerritos, CA)
- 5 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA (12 miles from Cerritos, CA)
- 9 days ago
- Eagle Rock Pet Care
- Los Angeles, CA (12 miles from Cerritos, CA)
- 9 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Customer Service Representative
- Covina, CA (18 miles from Cerritos, CA)
- 1 day ago
- Covina, CA (18 miles from Cerritos, CA)
- 1 day ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Inglewood, CA (17 miles from Cerritos, CA)
- 2 hours ago
- Inglewood, CA (17 miles from Cerritos, CA)
- 2 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative II
- Los Angeles, CA (12 miles from Cerritos, CA)
- 2 hours ago
- Los Angeles, CA (12 miles from Cerritos, CA)
- 2 hours ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Agent - LAX (Part-Time)
- Los Angeles, CA (12 miles from Cerritos, CA)
- 10 hours ago
- Los Angeles, CA (12 miles from Cerritos, CA)
- 10 hours ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Customer Service Representative II (H/F) (M/F)
- Carson, CA (10 miles from Cerritos, CA)
- 12 hours ago
- Carson, CA (10 miles from Cerritos, CA)
- 12 hours ago
In the role of Customer Service Representative II, you'll play a pivotal part on our Customer Service team....
Customer Service Representative
- Huntingtn Bch, CA (12 miles from Cerritos, CA)
- 13 hours ago
- Huntingtn Bch, CA (12 miles from Cerritos, CA)
- 13 hours ago
Volt is immediately hiring for a Customer Service Representative for a company located in Huntington Beach, CA....
Customer Service Representative
- El Monte, CA (14 miles from Cerritos, CA)
- 15 hours ago
- El Monte, CA (14 miles from Cerritos, CA)
- 15 hours ago
Your Opportunity Customer Service Representative Speedy Cash El Monte, CA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service Representative
- Covina, CA (18 miles from Cerritos, CA)
- 15 hours ago
- Covina, CA (18 miles from Cerritos, CA)
- 15 hours ago
Grand Avenue, Covina, California 91724 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Irvine, CA (20 miles from Cerritos, CA)
- 20 hours ago
- Irvine, CA (20 miles from Cerritos, CA)
- 20 hours ago
As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Bilingual Customer Service Representative - Spanish-English
- Irvine, CA (20 miles from Cerritos, CA)
- 20 hours ago
- Irvine, CA (20 miles from Cerritos, CA)
- 20 hours ago
As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service Representative
- Wilmington, CA (11 miles from Cerritos, CA)
- 20 hours ago
- Wilmington, CA (11 miles from Cerritos, CA)
- 20 hours ago
A college degree or relevant certifications in customer service or logistics is a plus. Proven experience in customer service, logistics, or a similar field....
Customer Service Representative II
- Carson, CA (10 miles from Cerritos, CA)
- 1 day ago
- Carson, CA (10 miles from Cerritos, CA)
- 1 day ago
In the role of Customer Service Representative II, you'll play a pivotal part on our Customer Service team....
Customer Service Representative
- Anaheim, CA (7 miles from Cerritos, CA)
- 1 day ago
- Anaheim, CA (7 miles from Cerritos, CA)
- 1 day ago
Service Representative to provide customer service to both our internal partners and our external customers through various activities....
Demographic Data for Cerritos, CA
Moving to Cerritos, CA? Find some basic demographic data about Cerritos, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cerritos, CA
Highest Education Level
Customer Services in Cerritos, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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