Customer Service Jobs in Castro Valley, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- San Francisco, CA (16 miles from Castro Valley, CA)
- 5 hours ago
- San Francisco, CA (16 miles from Castro Valley, CA)
- 5 hours ago
salary: $23 - $25 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities As a Customer Service Representative, job duties includeL Provide exceptional customer service...
Customer Service Representative
- Redwood City, CA (20 miles from Castro Valley, CA)
- 11 hours ago
- Redwood City, CA (20 miles from Castro Valley, CA)
- 11 hours ago
service or front-desk experience (automotive experience is a plus) - Excellent communication and people skills - Basic computer skills (email, scheduling software, etc.) - Ability to stay organized...
- Walnut Creek, CA (8 miles from Castro Valley, CA)
- 12 hours ago
- Walnut Creek, CA (8 miles from Castro Valley, CA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Palo Alto, CA (21 miles from Castro Valley, CA)
- 14 hours ago
- Palo Alto, CA (21 miles from Castro Valley, CA)
- 14 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Pharmacy Customer Service Associate
- Burlingame, CA (18 miles from Castro Valley, CA)
- 1 day ago
- Burlingame, CA (18 miles from Castro Valley, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Concord, CA (15 miles from Castro Valley, CA)
- 1 day ago
- Concord, CA (15 miles from Castro Valley, CA)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Supervisor
- Walnut Creek, CA (8 miles from Castro Valley, CA)
- 4 days ago
- Walnut Creek, CA (8 miles from Castro Valley, CA)
- 4 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Retail Customer Service Associate
- San Mateo, CA (16 miles from Castro Valley, CA)
- 4 days ago
- San Mateo, CA (16 miles from Castro Valley, CA)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Our single point of contact model delivers outstanding customer service....
Customer Service Representative
- Hayward, CA (5 miles from Castro Valley, CA)
- 4 days ago
- Hayward, CA (5 miles from Castro Valley, CA)
- 4 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Fire and Casualty Insurance Licensed Customer Service Representative
- San Francisco, CA (16 miles from Castro Valley, CA)
- 4 days ago
- San Francisco, CA (16 miles from Castro Valley, CA)
- 4 days ago
Key responsibilities: - Respond to customer inquiries via phone and email - Maintain accurate records of customer interactions. - Collaborate with underwriters to resolve customer issues. -...
Customer Service Associate - Temporary
- El Cerrito, CA (15 miles from Castro Valley, CA)
- 4 days ago
- El Cerrito, CA (15 miles from Castro Valley, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative for a Dry Cleaning Business
- San Francisco, CA (16 miles from Castro Valley, CA)
- 4 days ago
- San Francisco, CA (16 miles from Castro Valley, CA)
- 4 days ago
Dry cleaning and laundry plant hiring customer service representative. Basic English and computer literacy is required. Positive attitude and neat appearance is a must....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- San Mateo, CA (16 miles from Castro Valley, CA)
- 4 days ago
- San Mateo, CA (16 miles from Castro Valley, CA)
- 4 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- Palo Alto, CA (21 miles from Castro Valley, CA)
- 5 days ago
- Palo Alto, CA (21 miles from Castro Valley, CA)
- 5 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Castro Valley, CA
Moving to Castro Valley, CA? Find some basic demographic data about Castro Valley, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Castro Valley, CA
Highest Education Level
Customer Services in Castro Valley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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