Customer Service Jobs in Carlsbad, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Adoptions
- Rancho Santa Fe, CA (10 miles from Carlsbad, CA)
- 14 hours ago
- Rancho Santa Fe, CA (10 miles from Carlsbad, CA)
- 14 hours ago
These are skills that our Customer Service Representatives gain and refine with each client/visitor interaction....
Customer Service Representative/ Warehouse worker
- Escondido, CA (16 miles from Carlsbad, CA)
- 1 day ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Client Service Representative (Part-time)
- Oceanside, CA (11 miles from Carlsbad, CA)
- 1 day ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 1 day ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Pharmacy Customer Service Associate
- Encinitas, CA (8 miles from Carlsbad, CA)
- 1 day ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Oceanside, CA (11 miles from Carlsbad, CA)
- 3 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Encinitas, CA (8 miles from Carlsbad, CA)
- 4 days ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 4 days ago
Prior experience in a veterinary, medical, or customer service setting is highly desirable. Ability to remain calm and professional in high-stress situations....
Customer Service Representative
- Encinitas, CA (8 miles from Carlsbad, CA)
- 4 days ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 4 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Packaged Gases Customer Service Representative - San Marcos, CA
- San Marcos, CA (7 miles from Carlsbad, CA)
- 6 days ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 6 days ago
Works closelywith SBU Sales Leaders, Sales, Corporate Marketing and Customer Service....
Customer Service Representative
- Poway, CA (18 miles from Carlsbad, CA)
- 7 days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Loan Consultant II - CA)
- Escondido, CA (16 miles from Carlsbad, CA)
- 7 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 7 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- San Marcos, CA (7 miles from Carlsbad, CA)
- 8 days ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 8 days ago
Our client is currently looking for a strong Technical Customer Service Representative at a growing laser service house handling a wide range of laser precision cutting projects on various materials...
Customer Service Representative
- Vista, CA (1 mile from Carlsbad, CA)
- 8 days ago
- Vista, CA (1 mile from Carlsbad, CA)
- 8 days ago
-Position:First (1st) Shift Customer Service Rep -Shift: 8am - 430pm -Pay:21.25 per hr....
Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...
Remote WorkCustomer Service Representative (Loan Consultant II - CA)
- Escondido, CA (16 miles from Carlsbad, CA)
- 9 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 9 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Escondido, CA (16 miles from Carlsbad, CA)
- 11 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 11 days ago
Powered by JazzHR Customer Service Associate Escondido, CA, US...
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Carlsbad, CA
Highest Education Level
Customer Services in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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