Customer Service Jobs in Carlsbad, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 10 days ago
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 10 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkOvernight Customer Service Representative
- Poway, CA (18 miles from Carlsbad, CA)
- moments ago
- Poway, CA (18 miles from Carlsbad, CA)
- moments ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Retail Customer Service Associate
- La Jolla, CA (20 miles from Carlsbad, CA)
- 1 hour ago
- La Jolla, CA (20 miles from Carlsbad, CA)
- 1 hour ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Oceanside, CA (11 miles from Carlsbad, CA)
- 21 hours ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 21 hours ago
Who You Are 1-2 years customer service experience with manufacturing products. 2-3 years related experience and/or training. High school diploma....
Customer Service Associate $20-$24/hr Postal Annex
- Vista, CA (1 mile from Carlsbad, CA)
- 1 day ago
- Vista, CA (1 mile from Carlsbad, CA)
- 1 day ago
Join our team at Postal Annex * must be a CA Licensed notary** Commissioned/bonded notary We are looking for a part-time customer service associate to join our packaging/ shipping retail store in Vista...
Customer Service Representative
- Oceanside, CA (11 miles from Carlsbad, CA)
- 2 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 2 days ago
Experience: Prior experience in customer service, preferably in healthcare, biotech, or related settings is preferred. Certifications: Customer service or sales certifications are a plus....
Lead Customer Service Representative
- Vista, CA (1 mile from Carlsbad, CA)
- 4 days ago
- Vista, CA (1 mile from Carlsbad, CA)
- 4 days ago
Store 2701984: 795 Shadow Ridge Dr, Vista, California 92083 Availability - Shift/Days Full time Day Shift - All Days Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative with Microsoft Dynamics Exp.
- Oceanside, CA (11 miles from Carlsbad, CA)
- 5 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 5 days ago
Customer Service Representative Temp to Hire Pay: $29.00 Salary: $60,320.00 Oceanside, CA Job Summary: The Customer Service Representative will be responsible for providing exceptional support to our...
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkCustomer Service Representative
- Encinitas, CA (8 miles from Carlsbad, CA)
- 5 days ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 5 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Pharmacy Customer Service Associate
- Encinitas, CA (8 miles from Carlsbad, CA)
- 7 days ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
If you have a passion for customer service and a genuine love for animals, we want to hear from you!...
Retail Customer Service Supervisor
- Oceanside, CA (11 miles from Carlsbad, CA)
- 8 days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 8 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Encinitas, CA (8 miles from Carlsbad, CA)
- 9 days ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rancho Santa Fe, CA (10 miles from Carlsbad, CA)
- 13 days ago
- Rancho Santa Fe, CA (10 miles from Carlsbad, CA)
- 13 days ago
These are skills that our Customer Service Representatives gain and refine with each client/visitor interaction....
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carlsbad, CA
Highest Education Level
Customer Services in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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