Customer Service Jobs in Carlsbad, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative/ Bank Teller
- Solana Beach, CA (11 miles from Carlsbad, CA)
- 2 days ago
- Solana Beach, CA (11 miles from Carlsbad, CA)
- 2 days ago
We are hiring for a Customer Service Representative/Bank Teller....
Manager/Customer Service Representative (CSR)
- San Marcos, CA (7 miles from Carlsbad, CA)
- 2 days ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 2 days ago
Company: MOLLY MAID of NORTH COUNTY SAN DIEGO Title: Manager/Customer Service Rep/Sales Pay: $23/hour, starting pay Hours: Full Time M-F, 7:30-4:30 BILINGUAL REQUIRED As a Manager/Customer Service Representative...
- Escondido, CA (16 miles from Carlsbad, CA)
- 3 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Encinitas, CA (8 miles from Carlsbad, CA)
- 3 days ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Lead Retail Customer Service Associate
- Escondido, CA (16 miles from Carlsbad, CA)
- 3 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 3 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
and supporting client scheduling Scanning and organizing products Processing customer & retail returns What We're Looking For: GED or equivalent experience Prior Experience working in shipping and order...
Customer Service Associate - Temporary
- Escondido, CA (16 miles from Carlsbad, CA)
- 5 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Escondido, CA (16 miles from Carlsbad, CA)
- 8 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 8 days ago
Answer inbound calls Provide excellent customer service by being attentive and respectful Log inbound calls within tracking software Make outbound calls (as needed) Listen to voicemails, log voicemails...
Customer Service Representative
- Poway, CA (18 miles from Carlsbad, CA)
- 8 days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 8 days ago
West Coast BU - Region 06 - Market 07: 14863 Pomerado Rd, Poway, California 92064 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative, Full or Part Time
- Escondido, CA (16 miles from Carlsbad, CA)
- 11 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 11 days ago
Store 2708545: 1161 E Valley Pkwy, Escondido, California 92025 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Aviation Front Desk Customer Service Representative Full Time Job Carlsbad, CA
- Carlsbad, CA
- 12 days ago
- Carlsbad, CA
- 12 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Aviation Front Desk Customer Service Representative Full Time Job
- Carlsbad, CA
- 13 days ago
- Carlsbad, CA
- 13 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative - Graveyard
- Poway, CA (18 miles from Carlsbad, CA)
- 16 days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 16 days ago
Store 2709457: 14863 Pomerado Rd, Poway, California 92064 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Retail Customer Experience Associate, Memorial City - Full Time
- Escondido, CA (16 miles from Carlsbad, CA)
- 21 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 21 days ago
Id : REQ_579793, Title : Retail Customer Experience Associate, Memorial City - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...680,...
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carlsbad, CA
Highest Education Level
Customer Services in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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