Customer Service Jobs in Capistrano Beach, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Murrieta, CA (23 miles from Capistrano Beach, CA)
- 1 day ago
- Murrieta, CA (23 miles from Capistrano Beach, CA)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 40500 Murrieta Hot Springs Rd, Murrieta...
Customer Service Representative
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 1 day ago
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 1 day ago
: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients....
Customer Service Representative
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 1 day ago
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 1 day ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Customer Service Representative - Work From Home
- Ladera Ranch, CA (6 miles from Capistrano Beach, CA)
- 1 day ago
- Ladera Ranch, CA (6 miles from Capistrano Beach, CA)
- 1 day ago
FT Customer Service Representative - Work From Home Location: Ladera Ranch [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Representative, Physician Billing - FT/Days
- Santa Ana, CA (22 miles from Capistrano Beach, CA)
- 2 days ago
- Santa Ana, CA (22 miles from Capistrano Beach, CA)
- 2 days ago
The Customer Service Representative is responsible to successfully handle all incoming patient phone calls....
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 3 days ago
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Newport Fashion Island - Full Time
- Newport Beach, CA (13 miles from Capistrano Beach, CA)
- 3 days ago
- Newport Beach, CA (13 miles from Capistrano Beach, CA)
- 3 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Amazon Locker+ Customer Service Associate
- Newport Beach, CA (13 miles from Capistrano Beach, CA)
- 4 days ago
- Newport Beach, CA (13 miles from Capistrano Beach, CA)
- 4 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Murrieta, CA (23 miles from Capistrano Beach, CA)
- 4 days ago
- Murrieta, CA (23 miles from Capistrano Beach, CA)
- 4 days ago
Schedule: 7:00 AM - 4:00 PM | Monday - Friday Pay: $21 per hour Requirements | 1 year of customer service experience Customer Service Representative Daily Tasks: Provide administrative support to customers...
Customer service representative
- Lake Forest, CA (9 miles from Capistrano Beach, CA)
- 4 days ago
- Lake Forest, CA (9 miles from Capistrano Beach, CA)
- 4 days ago
Store 2709426: 22381 El Toro Rd, Lake Forest, California 92630 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Data Entry/Customer Service Representative
- Fountain Valley, CA (23 miles from Capistrano Beach, CA)
- 4 days ago
- Fountain Valley, CA (23 miles from Capistrano Beach, CA)
- 4 days ago
Previous Experience A minimum of 3 years in the data entry, clerical or customer service field or a related position....
Customer Service Associate - Temporary
- Oceanside, CA (22 miles from Capistrano Beach, CA)
- 6 days ago
- Oceanside, CA (22 miles from Capistrano Beach, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative (Promotional Only)
- Costa Mesa, CA (19 miles from Capistrano Beach, CA)
- 6 days ago
- Costa Mesa, CA (19 miles from Capistrano Beach, CA)
- 6 days ago
* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...
Customer Service Representative
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 7 days ago
- Irvine, CA (20 miles from Capistrano Beach, CA)
- 7 days ago
Store 2709466: 14493 Culver Dr, Irvine, California 92604 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Retail Customer Service Associate
- San Clemente, CA (8 miles from Capistrano Beach, CA)
- 7 days ago
- San Clemente, CA (8 miles from Capistrano Beach, CA)
- 7 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Demographic Data for Capistrano Beach, CA
Moving to Capistrano Beach, CA? Find some basic demographic data about Capistrano Beach, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Capistrano Beach, CA
Highest Education Level
Customer Services in Capistrano Beach, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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