Customer Service Jobs in Canyon, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 83 Jobs

Retail Customer Service Associate

  • Concord, CA (12 miles from Canyon, CA)
  • 10 hours ago
  • Concord, CA (12 miles from Canyon, CA)
  • 10 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...

Customer Service Representative - Work From Home

  • San Lorenzo, CA (11 miles from Canyon, CA)
  • 1 day ago
  • San Lorenzo, CA (11 miles from Canyon, CA)
  • 1 day ago

FT Customer Service Representative - Work From Home Location: San Lorenzo [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...

Remote Work

Lead Bilingual Customer Service Representative

  • San Leandro, CA (8 miles from Canyon, CA)
  • 1 day ago
  • San Leandro, CA (8 miles from Canyon, CA)
  • 1 day ago

Lead Customer Service Rep you will be responsible for ensuring superior service delivery to online customers by directly supervising the daily operational activities of a team of customer service specialists...

Customer Service Associate - Temporary

  • Pleasant Hill, CA (10 miles from Canyon, CA)
  • 2 days ago
  • Pleasant Hill, CA (10 miles from Canyon, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Berkeley, CA (5 miles from Canyon, CA)
  • 2 days ago
  • Berkeley, CA (5 miles from Canyon, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate

  • Union City, CA (17 miles from Canyon, CA)
  • 2 days ago
  • Union City, CA (17 miles from Canyon, CA)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Pharmacy Customer Service Associate

  • Daly City, CA (16 miles from Canyon, CA)
  • 2 days ago
  • Daly City, CA (16 miles from Canyon, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Walnut Creek, CA (6 miles from Canyon, CA)
  • 2 days ago
  • Walnut Creek, CA (6 miles from Canyon, CA)
  • 2 days ago

service....

Customer Service Representative

  • San Francisco, CA (13 miles from Canyon, CA)
  • 3 days ago
  • San Francisco, CA (13 miles from Canyon, CA)
  • 3 days ago

salary: $23 - $25 per hour shift: First work hours: 8 AM - 5 PM education: High School Responsibilities As a Customer Service Representative, job duties includeL Provide exceptional customer service...

Customer Service Representative

  • San Rafael, CA (19 miles from Canyon, CA)
  • 3 days ago
  • San Rafael, CA (19 miles from Canyon, CA)
  • 3 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Retail Customer Service Supervisor

  • Walnut Creek, CA (6 miles from Canyon, CA)
  • 6 days ago
  • Walnut Creek, CA (6 miles from Canyon, CA)
  • 6 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Retail Customer Service Associate

  • San Mateo, CA (19 miles from Canyon, CA)
  • 6 days ago
  • San Mateo, CA (19 miles from Canyon, CA)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Client Service Representative I/Floater

  • Castro Valley, CA (7 miles from Canyon, CA)
  • 6 days ago
  • Castro Valley, CA (7 miles from Canyon, CA)
  • 6 days ago

Our single point of contact model delivers outstanding customer service....

Customer Service Representative

  • Hayward, CA (12 miles from Canyon, CA)
  • 7 days ago
  • Hayward, CA (12 miles from Canyon, CA)
  • 7 days ago

About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...

Fire and Casualty Insurance Licensed Customer Service Representative

  • San Francisco, CA (13 miles from Canyon, CA)
  • 7 days ago
  • San Francisco, CA (13 miles from Canyon, CA)
  • 7 days ago

Key responsibilities: - Respond to customer inquiries via phone and email - Maintain accurate records of customer interactions. - Collaborate with underwriters to resolve customer issues. -...

Demographic Data for Canyon, CA

Moving to Canyon, CA? Find some basic demographic data about Canyon, CA below.

Local
National
212
3
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Canyon, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Canyon, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Canyon, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »