Customer Service Jobs in Canoga Park, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Pharmacy Customer Service Associate

  • Burbank, CA (17 miles from Canoga Park, CA)
  • moments ago
  • Burbank, CA (17 miles from Canoga Park, CA)
  • moments ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Bilingual Spanish - Hybrid

  • Woodland Hills, CA (6 miles from Canoga Park, CA)
  • 19 hours ago
  • Woodland Hills, CA (6 miles from Canoga Park, CA)
  • 19 hours ago

Resolves customer service inquiries that require research and interactions with carriers or agents. Generally requires assistance when resolving more complex problems....

Retail Customer Experience Associate, Sherman Oaks Fashion Square - Full Time

  • Sherman Oaks, CA (9 miles from Canoga Park, CA)
  • 22 hours ago
  • Sherman Oaks, CA (9 miles from Canoga Park, CA)
  • 22 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Client Service Representative

  • Glendale, CA (17 miles from Canoga Park, CA)
  • 1 day ago
  • Glendale, CA (17 miles from Canoga Park, CA)
  • 1 day ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Customer Support Associate, Bilingual Norwegian (Starlink)

  • Hawthorne, CA (24 miles from Canoga Park, CA)
  • 1 day ago
  • Hawthorne, CA (24 miles from Canoga Park, CA)
  • 1 day ago

Customer Support Associate, Bilingual Norwegian (Starlink) SpaceX - 3.6 Hawthorne, CA Job Details $24 - $27 an hour 11 hours ago Benefits Stock options Paid parental leave Employee stock purchase...

Customer Service Agent

  • Westchester, CA (20 miles from Canoga Park, CA)
  • 2 days ago
  • Westchester, CA (20 miles from Canoga Park, CA)
  • 2 days ago

At SIXT, a first-class customer experience and outstanding customer service are our top priorities....

Loss Prevention Customer Service Associate II

  • Thousand Oaks, CA (17 miles from Canoga Park, CA)
  • 2 days ago
  • Thousand Oaks, CA (17 miles from Canoga Park, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II TJ Maxx Culver City Part-Time

  • Culver City, CA (18 miles from Canoga Park, CA)
  • 3 days ago
  • Culver City, CA (18 miles from Canoga Park, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative/Intake Specialist

  • Westlake Village, CA (13 miles from Canoga Park, CA)
  • 3 days ago
  • Westlake Village, CA (13 miles from Canoga Park, CA)
  • 3 days ago

service, call center, sales, or legal intake experience preferred *Bilingual (English/Spanish) preferred not required *Exceptional phone presence with excellent verbal and written communication skills...

Customer Service Representative

  • Burbank, CA (17 miles from Canoga Park, CA)
  • 3 days ago
  • Burbank, CA (17 miles from Canoga Park, CA)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Canoga Park, CA
  • 3 days ago
  • Canoga Park, CA
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Support Associate, Bilingual Swedish (Starlink)

  • Hawthorne, CA (24 miles from Canoga Park, CA)
  • 4 days ago
  • Hawthorne, CA (24 miles from Canoga Park, CA)
  • 4 days ago

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the...

Customer Service Representative

  • Van Nuys, CA (5 miles from Canoga Park, CA)
  • 4 days ago
  • Van Nuys, CA (5 miles from Canoga Park, CA)
  • 4 days ago

Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....

Loss Prevention Customer Service Associate II

  • Westlake Village, CA (13 miles from Canoga Park, CA)
  • 4 days ago
  • Westlake Village, CA (13 miles from Canoga Park, CA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II TJ Maxx Burbank Full Time

  • Burbank, CA (17 miles from Canoga Park, CA)
  • 4 days ago
  • Burbank, CA (17 miles from Canoga Park, CA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Canoga Park, CA

Moving to Canoga Park, CA? Find some basic demographic data about Canoga Park, CA below.


Local
National
80,843
2,085
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Canoga Park, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Canoga Park, CA offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Canoga Park, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »