Customer Service Jobs in Burbank, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- City of Industry, CA (20 miles from Burbank, CA)
- 3 hours ago
- City of Industry, CA (20 miles from Burbank, CA)
- 3 hours ago
Customer service to internal and external customers. Solicits internal and external customer feedback to improve service and processes. Responds to requests for service and assistance....
Credit and Payments Customer Service Representative
- Irwindale, CA (22 miles from Burbank, CA)
- 3 hours ago
- Irwindale, CA (22 miles from Burbank, CA)
- 3 hours ago
CREDIT AND PAYMENTS CUSTOMER SERVICE REPRESENTATIVE IN IRWINDALE, CA, USA!...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Los Angeles, CA (15 miles from Burbank, CA)
- 4 hours ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 4 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Monterey Park, CA (13 miles from Burbank, CA)
- 5 hours ago
- Monterey Park, CA (13 miles from Burbank, CA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Northridge, CA (14 miles from Burbank, CA)
- 5 hours ago
- Northridge, CA (14 miles from Burbank, CA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Hybrid or Remote)
- Los Angeles, CA (15 miles from Burbank, CA)
- 7 hours ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 7 hours ago
and integrity instituting a highly responsive and unsurpassed level of customer service....
Remote WorkAmazon Locker+ Customer Service Associate
- Venice, CA (16 miles from Burbank, CA)
- 1 day ago
- Venice, CA (16 miles from Burbank, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative
- Culver City, CA (15 miles from Burbank, CA)
- 1 day ago
- Culver City, CA (15 miles from Burbank, CA)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Food Service Distribution and Produce
- Bell, CA (17 miles from Burbank, CA)
- 2 days ago
- Bell, CA (17 miles from Burbank, CA)
- 2 days ago
As a Food Service Distribution and Produce Customer Service Representative, you will be part of the Customer Service Department supporting our dedicated team....
Customer Care - Customer Service Representative
- Los Angeles, CA (15 miles from Burbank, CA)
- 3 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 3 days ago
\n \n Operations - Customer Service Representative \n \n What We're Looking For: \n We are seeking a quality Customer Service Representatives to provide excellent customer service to our internal and...
- Los Angeles, CA (15 miles from Burbank, CA)
- 3 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 3 days ago
The Customer Service Representative (Seasonal) communicates effectively and maintains high standards of customer service during all transactions, responds to customer inquiries regarding building information...
- Los Angeles, CA (15 miles from Burbank, CA)
- 3 days ago
- Los Angeles, CA (15 miles from Burbank, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Marina del Rey, CA (17 miles from Burbank, CA)
- 4 days ago
- Marina del Rey, CA (17 miles from Burbank, CA)
- 4 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Customer Service Agent, Cross Functional (Part-Time)
- Rosemead, CA (15 miles from Burbank, CA)
- 5 days ago
- Rosemead, CA (15 miles from Burbank, CA)
- 5 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Demographic Data for Burbank, CA
Moving to Burbank, CA? Find some basic demographic data about Burbank, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Burbank, CA
Highest Education Level
Customer Services in Burbank, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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