Customer Service Jobs in Brookdale, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate III
- San Jose, CA (20 miles from Brookdale, CA)
- 30+ days ago
- San Jose, CA (20 miles from Brookdale, CA)
- 30+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Sunnyvale, CA (20 miles from Brookdale, CA)
- 13 hours ago
- Sunnyvale, CA (20 miles from Brookdale, CA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Sunnyvale, CA (20 miles from Brookdale, CA)
- 13 hours ago
- Sunnyvale, CA (20 miles from Brookdale, CA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate Tactical - Santa Clara
- Santa Clara, CA (18 miles from Brookdale, CA)
- 1 day ago
- Santa Clara, CA (18 miles from Brookdale, CA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Menlo Park, CA (24 miles from Brookdale, CA)
- 1 day ago
- Menlo Park, CA (24 miles from Brookdale, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Santa Clara, CA (18 miles from Brookdale, CA)
- 2 days ago
- Santa Clara, CA (18 miles from Brookdale, CA)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative - Work From Home
- Mountain View, CA (21 miles from Brookdale, CA)
- 4 days ago
- Mountain View, CA (21 miles from Brookdale, CA)
- 4 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkPart Time Customer Service Associate
- San Jose, CA (20 miles from Brookdale, CA)
- 4 days ago
- San Jose, CA (20 miles from Brookdale, CA)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
Pharmacy Customer Service Associate
- Sunnyvale, CA (20 miles from Brookdale, CA)
- 6 days ago
- Sunnyvale, CA (20 miles from Brookdale, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- San Jose, CA (20 miles from Brookdale, CA)
- 7 days ago
- San Jose, CA (20 miles from Brookdale, CA)
- 7 days ago
The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....
Customer Service Representative
- Santa Cruz, CA (3 miles from Brookdale, CA)
- 8 days ago
- Santa Cruz, CA (3 miles from Brookdale, CA)
- 8 days ago
Service Center Santa Cruz JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- San Jose, CA (20 miles from Brookdale, CA)
- 10 days ago
- San Jose, CA (20 miles from Brookdale, CA)
- 10 days ago
Maintain excellent customer service throughout all interactions. Review service contract discrepancies and collaborate with the field and Service Contracts Team to best take care of the customer....
Customer Service Representative - Repairs
- San Jose, CA (20 miles from Brookdale, CA)
- 10 days ago
- San Jose, CA (20 miles from Brookdale, CA)
- 10 days ago
What You Bring: Must Haves: 1+ years of experience in customer service or a call center environment. Proficiency in SAP, Salesforce.com, or ServiceMax....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (18 miles from Brookdale, CA)
- 10 days ago
- Santa Clara, CA (18 miles from Brookdale, CA)
- 10 days ago
We are currently seeking a self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- Palo Alto, CA (23 miles from Brookdale, CA)
- 11 days ago
- Palo Alto, CA (23 miles from Brookdale, CA)
- 11 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Demographic Data for Brookdale, CA
Moving to Brookdale, CA? Find some basic demographic data about Brookdale, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Brookdale, CA
Highest Education Level
Customer Services in Brookdale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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