Customer Service Jobs in Brentwood, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Danville, CA (11 miles from Brentwood, CA)
- 2 days ago
- Danville, CA (11 miles from Brentwood, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Bilingual)
- Stockton, CA (24 miles from Brentwood, CA)
- 2 days ago
- Stockton, CA (24 miles from Brentwood, CA)
- 2 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Antioch, CA (7 miles from Brentwood, CA)
- 2 days ago
- Antioch, CA (7 miles from Brentwood, CA)
- 2 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Part-Time Customer Relations Specialist
- Concord, CA (16 miles from Brentwood, CA)
- 2 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 2 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Tracy, CA (24 miles from Brentwood, CA)
- 2 days ago
- Tracy, CA (24 miles from Brentwood, CA)
- 2 days ago
Benefits: Employee discounts Health insurance Opportunity for advancement Training & development FASTSIGNS #69101 is hiring for a Customer Service Representative with Outside Sales experience to join...
- Pleasanton, CA (18 miles from Brentwood, CA)
- 3 days ago
- Pleasanton, CA (18 miles from Brentwood, CA)
- 3 days ago
Minimum of two or more years of demonstrated experience in a customer service or closely related environment....
Home and Gift Customer Service Associate
- Concord, CA (16 miles from Brentwood, CA)
- 3 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 3 days ago
General Summary The Home & Gift Customer Service Associate/Merchandiser will assist customers, operate engraving equipment, define and implement a creative visual merchandising strategy for new...
Customer Service Representative
- Hayward, CA (24 miles from Brentwood, CA)
- 4 days ago
- Hayward, CA (24 miles from Brentwood, CA)
- 4 days ago
About the Role Pay Range: $19.50 To $22.50 Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain...
Retail Customer Service Cashier
- Lodi, CA (23 miles from Brentwood, CA)
- 6 days ago
- Lodi, CA (23 miles from Brentwood, CA)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Aviation Front Desk Customer Service Representative Part Time Job Stockton, CA
- Stockton, CA (24 miles from Brentwood, CA)
- 6 days ago
- Stockton, CA (24 miles from Brentwood, CA)
- 6 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative
- Stockton, CA (24 miles from Brentwood, CA)
- 7 days ago
- Stockton, CA (24 miles from Brentwood, CA)
- 7 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Stockton, California, United States Of America Views:9 We currently have a part-time opportunity for a motivated...
Retail Customer Service Associate
- Concord, CA (16 miles from Brentwood, CA)
- 8 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 8 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative/ Back-up Driver
- Concord, CA (16 miles from Brentwood, CA)
- 9 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 9 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Retail Customer Service Supervisor
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 11 days ago
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 11 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Client Service Representative I/Floater
- Castro Valley, CA (23 miles from Brentwood, CA)
- 11 days ago
- Castro Valley, CA (23 miles from Brentwood, CA)
- 11 days ago
Our single point of contact model delivers outstanding customer service....
Demographic Data for Brentwood, CA
Moving to Brentwood, CA? Find some basic demographic data about Brentwood, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brentwood, CA
Highest Education Level
Customer Services in Brentwood, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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