Customer Service Jobs in Brentwood, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- French Camp, CA (24 miles from Brentwood, CA)
- 2 days ago
- French Camp, CA (24 miles from Brentwood, CA)
- 2 days ago
We are currently hiring Customer Service Representatives to join our team! Must reside in California - This is an onsite role....
Customer Service Representative
- French Camp, CA (24 miles from Brentwood, CA)
- 3 days ago
- French Camp, CA (24 miles from Brentwood, CA)
- 3 days ago
Akkodis is partnering with a health plan in Central Valley, CA who is looking for Customer Service Representatives for a 4-month temporary contract. 100% remote within CA....
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 5 days ago
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Dublin, CA (15 miles from Brentwood, CA)
- 9 days ago
- Dublin, CA (15 miles from Brentwood, CA)
- 9 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative
- Concord, CA (16 miles from Brentwood, CA)
- 9 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 9 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Part Time Customer Service and Sales Associate
- Hayward, CA (24 miles from Brentwood, CA)
- 10 days ago
- Hayward, CA (24 miles from Brentwood, CA)
- 10 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Aviation Front Desk Customer Service Representative
- Stockton, CA (24 miles from Brentwood, CA)
- 13 days ago
- Stockton, CA (24 miles from Brentwood, CA)
- 13 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Customer Service Associate - Temporary
- Concord, CA (16 miles from Brentwood, CA)
- 17 days ago
- Concord, CA (16 miles from Brentwood, CA)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - B001
- Hayward, CA (24 miles from Brentwood, CA)
- 17 days ago
- Hayward, CA (24 miles from Brentwood, CA)
- 17 days ago
Customer Service Representative Non-Exempt Reports To: Branch Manager Schedule: M-F Dayshift w/ rotating Saturdays POSITION SUMMARY: A Customer Service Representative works with clients who have orders...
Pharmacy Customer Service Associate
- Pleasanton, CA (18 miles from Brentwood, CA)
- 20 days ago
- Pleasanton, CA (18 miles from Brentwood, CA)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 24 days ago
- Walnut Creek, CA (18 miles from Brentwood, CA)
- 24 days ago
JOB TITLE: Client Service Representative (CSR) Direct Supervisor: Department Leader Direct Reports: None Job Status: Non-Exempt SUMMARY: The job of a CSR is an essential part of the team at VCA...
Customer Service Agent (Onsite at Customer)
- Tracy, CA (24 miles from Brentwood, CA)
- 26 days ago
- Tracy, CA (24 miles from Brentwood, CA)
- 26 days ago
, service providers, and government agencies Provide exceptional customer service to both external and internal customers Ensure accurate and timely data entry into our operational system Communicate...
Customer Service Associate - Full-time / Part-time
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 30+ days ago
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 30+ days ago
Customer Service Associate - Full-time / Part-time Rebel Convenience Stores 30 days ago Description Job Title: Customer Service Associate FLSA Classification: Non-Exempt (Hourly) Department: Operations...
Loss Prevention Customer Service Associate II
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 30+ days ago
- Pleasant Hill, CA (19 miles from Brentwood, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Brentwood, CA
Moving to Brentwood, CA? Find some basic demographic data about Brentwood, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Brentwood, CA
Highest Education Level
Customer Services in Brentwood, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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