Customer Service Jobs in Brea, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Montclair, CA (14 miles from Brea, CA)
- 11 days ago
- Montclair, CA (14 miles from Brea, CA)
- 11 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Retail Customer Experience Associate, South Coast Plaza - Full Time
- Costa Mesa, CA (17 miles from Brea, CA)
- 11 hours ago
- Costa Mesa, CA (17 miles from Brea, CA)
- 11 hours ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative - Healthcare
- Los Angeles, CA (21 miles from Brea, CA)
- 11 hours ago
- Los Angeles, CA (21 miles from Brea, CA)
- 11 hours ago
Customer Service Representative - Healthcare Responsibilities: Handle a high volume of incoming customer service calls....
Pharmacy Customer Service Associate
- Westminster, CA (13 miles from Brea, CA)
- 23 hours ago
- Westminster, CA (13 miles from Brea, CA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Gardena, CA (23 miles from Brea, CA)
- 23 hours ago
- Gardena, CA (23 miles from Brea, CA)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service Associate
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Placentia, CA (3 miles from Brea, CA)
- 1 day ago
- Placentia, CA (3 miles from Brea, CA)
- 1 day ago
Customer Service Representative Placentia, CA | Temp-to-Hire | $22$28/hr (Depending on Experience) Partnered with Vaco your career advocate Are you a customer service professional who thrives in a fast-paced...
Customer Service Representative
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Paid Panel Immediate Start - Remote Part Time - Customer Service Representative Agent Welcome
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
Ability to understand and follow both oral and written instructions Customer Service Representative Agent is not compulsory. US residents only....
Remote WorkLuvalle Book Customer Service Representative
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
Duties: Sale Order Fulfillment Sales floor Management Interpersonal and customer service skills Multitasking and organizational skills Time-management skills Ability to answer a high volume of calls...
Customer Service Representative
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
Previous customer service experience is helpful but not required we offer full training. Why Red Label Enterprises?...
Customer Service Representative
- Santa Fe Springs, CA (9 miles from Brea, CA)
- 2 days ago
- Santa Fe Springs, CA (9 miles from Brea, CA)
- 2 days ago
The job duties will include but not limited to quoting customers via phone, fax or email, and processing and expediting orders via fax or email. -Dealing with electronic invoices -Taking inbound...
Customer Service Representative (Copy)
- Anaheim, CA (6 miles from Brea, CA)
- 2 days ago
- Anaheim, CA (6 miles from Brea, CA)
- 2 days ago
Customer Service Representative (Copy) Anaheim, CA Customer Service Rep Payrate: $21/hr Onsite in Anaheim, CA 92806 Length of Assignment: 6 months Schedule: M-F 8-5 Start ASAP Weekly Pay and Benefits...
# Retail Customer Experience Associate, South Coast Plaza - Full Time
- Costa Mesa, CA (17 miles from Brea, CA)
- 2 days ago
- Costa Mesa, CA (17 miles from Brea, CA)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Loss Prevention Customer Service Associate II
- Monrovia, CA (16 miles from Brea, CA)
- 2 days ago
- Monrovia, CA (16 miles from Brea, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Brea, CA
Moving to Brea, CA? Find some basic demographic data about Brea, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Brea, CA
Highest Education Level
Customer Services in Brea, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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