Customer Service Jobs in Boulder Creek, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 61 Jobs

Customer Success Representative I

  • Redwood City, CA (21 miles from Boulder Creek, CA)
  • 19 hours ago
  • Redwood City, CA (21 miles from Boulder Creek, CA)
  • 19 hours ago

Customer Success Representative I Karius - 1.0 Redwood City, CA Job Details Part-time $20.88 - $31.33 an hour 1 day ago Qualifications Biology Google Workspace Customer service Salesforce 3 years Bachelor's...

Retail Customer Service Associate

  • Santa Clara, CA (17 miles from Boulder Creek, CA)
  • 1 day ago
  • Santa Clara, CA (17 miles from Boulder Creek, CA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Supply Chain Operations - Customer Service Associate

  • San Jose, CA (19 miles from Boulder Creek, CA)
  • 1 day ago
  • San Jose, CA (19 miles from Boulder Creek, CA)
  • 1 day ago

Providing high level personalized customer service in order to meet our member requests for transportation and assistance for approved members....

Remote Work

Customer Service Associate

  • Sunnyvale, CA (17 miles from Boulder Creek, CA)
  • 2 days ago
  • Sunnyvale, CA (17 miles from Boulder Creek, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Sunnyvale, CA (17 miles from Boulder Creek, CA)
  • 2 days ago
  • Sunnyvale, CA (17 miles from Boulder Creek, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate Tactical - San Carlos

  • San Carlos, CA (23 miles from Boulder Creek, CA)
  • 2 days ago
  • San Carlos, CA (23 miles from Boulder Creek, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Service Representative I

  • Redwood City, CA (21 miles from Boulder Creek, CA)
  • 3 days ago
  • Redwood City, CA (21 miles from Boulder Creek, CA)
  • 3 days ago

About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction....

Loss Prevention Customer Service Associate Tactical - Santa Clara

  • Santa Clara, CA (17 miles from Boulder Creek, CA)
  • 3 days ago
  • Santa Clara, CA (17 miles from Boulder Creek, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Menlo Park, CA (20 miles from Boulder Creek, CA)
  • 3 days ago
  • Menlo Park, CA (20 miles from Boulder Creek, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Santa Clara, CA (17 miles from Boulder Creek, CA)
  • 4 days ago
  • Santa Clara, CA (17 miles from Boulder Creek, CA)
  • 4 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative - Work From Home

  • Mountain View, CA (18 miles from Boulder Creek, CA)
  • 6 days ago
  • Mountain View, CA (18 miles from Boulder Creek, CA)
  • 6 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Part Time Customer Service Associate

  • San Jose, CA (19 miles from Boulder Creek, CA)
  • 6 days ago
  • San Jose, CA (19 miles from Boulder Creek, CA)
  • 6 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Redwood City, CA (21 miles from Boulder Creek, CA)
  • 7 days ago
  • Redwood City, CA (21 miles from Boulder Creek, CA)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Sunnyvale, CA (17 miles from Boulder Creek, CA)
  • 8 days ago
  • Sunnyvale, CA (17 miles from Boulder Creek, CA)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • San Jose, CA (19 miles from Boulder Creek, CA)
  • 9 days ago
  • San Jose, CA (19 miles from Boulder Creek, CA)
  • 9 days ago

The Customer Service Representative will build strategic customer relationships by means of proactive interaction to meet business goals....

Demographic Data for Boulder Creek, CA

Moving to Boulder Creek, CA? Find some basic demographic data about Boulder Creek, CA below.


Local
National
9,454
143
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Boulder Creek, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Boulder Creek, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Boulder Creek, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »