Customer Service Jobs in Birds Landing, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 36 Jobs

Customer Service Associate - Temporary

  • Danville, CA (22 miles from Birds Landing, CA)
  • 12 hours ago
  • Danville, CA (22 miles from Birds Landing, CA)
  • 12 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Associate

  • Danville, CA (22 miles from Birds Landing, CA)
  • 1 day ago
  • Danville, CA (22 miles from Birds Landing, CA)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Complex Customer Care Representative

  • Concord, CA (15 miles from Birds Landing, CA)
  • 1 day ago
  • Concord, CA (15 miles from Birds Landing, CA)
  • 1 day ago

experience Experience with NICE Experience with health plan terminology Hospital customer service experience Physician customer service group experience Pay is based on several factors including but...

Client Service Representative

  • Pleasant Hill, CA (17 miles from Birds Landing, CA)
  • 1 day ago
  • Pleasant Hill, CA (17 miles from Birds Landing, CA)
  • 1 day ago

To apply via text, text 9079 to ... Position Summary : The Service Coordinator (Client Service Representative) will conduct in-home visits at clients' homes to monitor and report on the quality of...

Sales & Customer Service Associate

  • Vacaville, CA (16 miles from Birds Landing, CA)
  • 1 day ago
  • Vacaville, CA (16 miles from Birds Landing, CA)
  • 1 day ago

skincare and total body stretch Encourage home-care retail purchases based on service provider recommendations Customer Service Greet guests and members as they enter the clinic efficiently and effectively...

Copy of Customer Service Representative II

  • Fairfield, CA (14 miles from Birds Landing, CA)
  • 2 days ago
  • Fairfield, CA (14 miles from Birds Landing, CA)
  • 2 days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II with the Specialty Property group....

Pharmacy Customer Service Associate

  • Pittsburg, CA (9 miles from Birds Landing, CA)
  • 2 days ago
  • Pittsburg, CA (9 miles from Birds Landing, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative

  • Antioch, CA (9 miles from Birds Landing, CA)
  • 3 days ago
  • Antioch, CA (9 miles from Birds Landing, CA)
  • 3 days ago

Provide first level response for escalated customer service issues....

Customer Service Representative 1 - Bilingual

  • Vallejo, CA (21 miles from Birds Landing, CA)
  • 3 days ago
  • Vallejo, CA (21 miles from Birds Landing, CA)
  • 3 days ago

. - Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. - Handles special calls including escrow, bankruptcies, delinquent...

Customer Service Representative 1

  • Vallejo, CA (21 miles from Birds Landing, CA)
  • 3 days ago
  • Vallejo, CA (21 miles from Birds Landing, CA)
  • 3 days ago

. - Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. - Handles special calls including escrow, bankruptcies, delinquent...

Retail Customer Service Associate

  • Danville, CA (22 miles from Birds Landing, CA)
  • 4 days ago
  • Danville, CA (22 miles from Birds Landing, CA)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Veterinary Customer Service Representative

  • Antioch, CA (9 miles from Birds Landing, CA)
  • 5 days ago
  • Antioch, CA (9 miles from Birds Landing, CA)
  • 5 days ago

We are looking for a friendly, upbeat, responsible individual with excellent customer service skills and a strong work ethic....

Retail Customer Service Associate

  • Vacaville, CA (16 miles from Birds Landing, CA)
  • 7 days ago
  • Vacaville, CA (16 miles from Birds Landing, CA)
  • 7 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1500 Helen Power Dr, Vacaville,...

Customer Service Representative - Work From Home

  • Hercules, CA (24 miles from Birds Landing, CA)
  • 8 days ago
  • Hercules, CA (24 miles from Birds Landing, CA)
  • 8 days ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Retail Customer Service Supervisor

  • Walnut Creek, CA (21 miles from Birds Landing, CA)
  • 14 days ago
  • Walnut Creek, CA (21 miles from Birds Landing, CA)
  • 14 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
customer service
....................
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Birds Landing, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Birds Landing, CA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Birds Landing, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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