Customer Service Jobs in Big Bear Lake, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- San Bernardino, CA (23 miles from Big Bear Lake, CA)
- 5 hours ago
- San Bernardino, CA (23 miles from Big Bear Lake, CA)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1055 Harriman Pl, San Bernardino...
Customer Service Representative
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 18 hours ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 18 hours ago
Required Qualifications: 2+ years customer service experience Professional and energetic communication Positive attitude Strong work ethic Customer service knowledge with strong follow up skills Conduct...
Customer Service Representative - Work From Home
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 22 hours ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 22 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 2 days ago
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Warehouse Customer Service Representative
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 3 days ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 3 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Loss Prevention Customer Service Associate II
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 3 days ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate - Temporary
- Beaumont, CA (23 miles from Big Bear Lake, CA)
- 4 days ago
- Beaumont, CA (23 miles from Big Bear Lake, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative $20/HR
- Loma Linda, CA (23 miles from Big Bear Lake, CA)
- 8 days ago
- Loma Linda, CA (23 miles from Big Bear Lake, CA)
- 8 days ago
Service experience Preferred industry (medical/legal) We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification....
Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 9 days ago
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 9 days ago
Area: Customer Service (Sales)...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Hesperia, CA)
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 9 days ago
- Hesperia, CA (24 miles from Big Bear Lake, CA)
- 9 days ago
Area: Customer Service (Sales)...
Customer Service Representative
- San Bernardino, CA (23 miles from Big Bear Lake, CA)
- 9 days ago
- San Bernardino, CA (23 miles from Big Bear Lake, CA)
- 9 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: San Bernardino, California, United States Of America Views:3 We currently have a part-time opportunity for a motivated...
Community Outreach / Customer Service Representative
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 14 days ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 14 days ago
Service team members to review client expectations, sales metrics, customer service results, and production goals Qualities of an Ideal Candidate: Genuinely interested in problem-solving, creative...
Wireless Customer Service Representative
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 14 days ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 14 days ago
metrics, and outreach goalsNavigate client-provided handheld technology to assist in customer service before, during, and after the sales process Qualifications for a Successful Wireless Customer Service...
Customer Service Representative
- Beaumont, CA (23 miles from Big Bear Lake, CA)
- 14 days ago
- Beaumont, CA (23 miles from Big Bear Lake, CA)
- 14 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 18 days ago
- Redlands, CA (21 miles from Big Bear Lake, CA)
- 18 days ago
Coordinate with warehouse staff to ensure timely order fulfillment and shipping. Monitor shipments and provide updates or tracking information to customers....
Demographic Data for Big Bear Lake, CA
Moving to Big Bear Lake, CA? Find some basic demographic data about Big Bear Lake, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Big Bear Lake, CA
Highest Education Level
Customer Services in Big Bear Lake, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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