Customer Service Jobs in Big Bear Lake, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Retail Customer Service Associate

  • San Bernardino, CA (23 miles from Big Bear Lake, CA)
  • 5 hours ago
  • San Bernardino, CA (23 miles from Big Bear Lake, CA)
  • 5 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1055 Harriman Pl, San Bernardino...

Customer Service Representative

  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 18 hours ago
  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 18 hours ago

Required Qualifications: 2+ years customer service experience Professional and energetic communication Positive attitude Strong work ethic Customer service knowledge with strong follow up skills Conduct...

Customer Service Representative - Work From Home

  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 22 hours ago
  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 22 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Hesperia, CA (24 miles from Big Bear Lake, CA)
  • 2 days ago
  • Hesperia, CA (24 miles from Big Bear Lake, CA)
  • 2 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Warehouse Customer Service Representative

  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 3 days ago
  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 3 days ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Loss Prevention Customer Service Associate II

  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 3 days ago
  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Beaumont, CA (23 miles from Big Bear Lake, CA)
  • 4 days ago
  • Beaumont, CA (23 miles from Big Bear Lake, CA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative $20/HR

  • Loma Linda, CA (23 miles from Big Bear Lake, CA)
  • 8 days ago
  • Loma Linda, CA (23 miles from Big Bear Lake, CA)
  • 8 days ago

Service experience Preferred industry (medical/legal) We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification....

Customer Service Representative III (Part-time 20 hours/week), Retail Banking (Hesperia, CA)

  • Hesperia, CA (24 miles from Big Bear Lake, CA)
  • 9 days ago
  • Hesperia, CA (24 miles from Big Bear Lake, CA)
  • 9 days ago

Area: Customer Service (Sales)...

Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Hesperia, CA)

  • Hesperia, CA (24 miles from Big Bear Lake, CA)
  • 9 days ago
  • Hesperia, CA (24 miles from Big Bear Lake, CA)
  • 9 days ago

Area: Customer Service (Sales)...

Customer Service Representative

  • San Bernardino, CA (23 miles from Big Bear Lake, CA)
  • 9 days ago
  • San Bernardino, CA (23 miles from Big Bear Lake, CA)
  • 9 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: San Bernardino, California, United States Of America Views:3 We currently have a part-time opportunity for a motivated...

Community Outreach / Customer Service Representative

  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 14 days ago
  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 14 days ago

Service team members to review client expectations, sales metrics, customer service results, and production goals Qualities of an Ideal Candidate: Genuinely interested in problem-solving, creative...

Wireless Customer Service Representative

  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 14 days ago
  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 14 days ago

metrics, and outreach goalsNavigate client-provided handheld technology to assist in customer service before, during, and after the sales process Qualifications for a Successful Wireless Customer Service...

Customer Service Representative

  • Beaumont, CA (23 miles from Big Bear Lake, CA)
  • 14 days ago
  • Beaumont, CA (23 miles from Big Bear Lake, CA)
  • 14 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 18 days ago
  • Redlands, CA (21 miles from Big Bear Lake, CA)
  • 18 days ago

Coordinate with warehouse staff to ensure timely order fulfillment and shipping. Monitor shipments and provide updates or tracking information to customers....

Demographic Data for Big Bear Lake, CA

Moving to Big Bear Lake, CA? Find some basic demographic data about Big Bear Lake, CA below.


Local
National
5,148
423
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Big Bear Lake, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Big Bear Lake, CA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Big Bear Lake, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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