Customer Service Jobs in Benicia, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 51 Jobs

Customer Service Representative

  • Suisun City, CA (8 miles from Benicia, CA)
  • 5 days ago
  • Suisun City, CA (8 miles from Benicia, CA)
  • 5 days ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Vallejo, CA (9 miles from Benicia, CA)
  • 4 hours ago
  • Vallejo, CA (9 miles from Benicia, CA)
  • 4 hours ago

Customer Service Representative 2.8 2.8 out of 5 stars 3211 Sonoma Blvd, Vallejo, CA 94590 Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is...

Customer Service Associate - Temporary

  • Danville, CA (22 miles from Benicia, CA)
  • 6 hours ago
  • Danville, CA (22 miles from Benicia, CA)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Walnut Creek, CA (15 miles from Benicia, CA)
  • 1 day ago
  • Walnut Creek, CA (15 miles from Benicia, CA)
  • 1 day ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Emeryville, CA (20 miles from Benicia, CA)
  • 1 day ago
  • Emeryville, CA (20 miles from Benicia, CA)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

(Medicare/MedSupp) Customer Service Representative

  • Oakland, CA (22 miles from Benicia, CA)
  • 1 day ago
  • Oakland, CA (22 miles from Benicia, CA)
  • 1 day ago

Medicare/MedSupp) Customer Service Representative Blue Shield of CA remote work United States, California, Oakland 601 12th Street (Show on map) Jun 17, 2025 Your Role Our Senior Markets Customer Experience...

Remote Work

Pharmacy Customer Service Associate

  • San Ramon, CA (23 miles from Benicia, CA)
  • 1 day ago
  • San Ramon, CA (23 miles from Benicia, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Oakland, CA (22 miles from Benicia, CA)
  • 1 day ago
  • Oakland, CA (22 miles from Benicia, CA)
  • 1 day ago

A college degree or relevant certifications in customer service or logistics is a plus. Proven experience in customer service, logistics, or a similar field....

Customer Service Associate

  • Fairfield, CA (14 miles from Benicia, CA)
  • 2 days ago
  • Fairfield, CA (14 miles from Benicia, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

( HVAC ) Customer Service Representative

  • Vacaville, CA (20 miles from Benicia, CA)
  • 4 days ago
  • Vacaville, CA (20 miles from Benicia, CA)
  • 4 days ago

Responsible for the excellent customer service in the HVAC Warranty Service department....

Customer Service Representative

  • Vallejo, CA (9 miles from Benicia, CA)
  • 5 days ago
  • Vallejo, CA (9 miles from Benicia, CA)
  • 5 days ago

The ideal Customer Service Representative candidate will possess at least two years of customer service experience as well as cash handling, record keeping, or bookkeeping experience....

Customer Service Representative

  • Novato, CA (23 miles from Benicia, CA)
  • 5 days ago
  • Novato, CA (23 miles from Benicia, CA)
  • 5 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative

  • Vacaville, CA (20 miles from Benicia, CA)
  • 6 days ago
  • Vacaville, CA (20 miles from Benicia, CA)
  • 6 days ago

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...

1007 Customer Service Representative 1 - Bilingual #7169

  • Vallejo, CA (9 miles from Benicia, CA)
  • 7 days ago
  • Vallejo, CA (9 miles from Benicia, CA)
  • 7 days ago

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....

Sr. Customer Assistance Representative

  • Oakland, CA (22 miles from Benicia, CA)
  • 7 days ago
  • Oakland, CA (22 miles from Benicia, CA)
  • 7 days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Demographic Data for Benicia, CA

Moving to Benicia, CA? Find some basic demographic data about Benicia, CA below.

Local
National
27,174
860
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
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Title Synonyms

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Salary for Customer Service Jobs in Benicia, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Benicia, CA offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Benicia, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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