Customer Service Jobs in Bakersfield, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Retail Customer Service Representative

  • Bakersfield, CA
  • 4 hours ago
  • Bakersfield, CA
  • 4 hours ago

The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer...

Retail Customer Service Cashier

  • Bakersfield, CA (15 miles from Bakersfield, CA)
  • 4 days ago
  • Bakersfield, CA (15 miles from Bakersfield, CA)
  • 4 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Retail Customer Service Associate

  • Bakersfield, CA
  • 7 days ago
  • Bakersfield, CA
  • 7 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5625 Gosford Rd, Bakersfield, CA...

Customer Service Representative - (Part-Time)

  • Bakersfield, CA
  • 9 days ago
  • Bakersfield, CA
  • 9 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Associate - Temporary

  • Bakersfield, CA
  • 11 days ago
  • Bakersfield, CA
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales and Customer Service Associate

  • Bakersfield, CA
  • 11 days ago
  • Bakersfield, CA
  • 11 days ago

Sales and Customer Service Associate Olympus Inc....

Senior Customer Assistance Representative

  • Pumpkin Center, CA (16 miles from Bakersfield, CA)
  • 14 days ago
  • Pumpkin Center, CA (16 miles from Bakersfield, CA)
  • 14 days ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Senior Customer Service Representative Remote

  • Bakersfield, CA
  • 15 days ago
  • Bakersfield, CA
  • 15 days ago

Diploma or GED Minimum of two (2) years customer service experience required. 3 years customer service related, issue resolution, experience required 3-5 years Applicable prior experience as a team...

Remote Work

Retail Customer Service Cashier

  • Bakersfield, CA
  • 16 days ago
  • Bakersfield, CA
  • 16 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Bakersfield, CA
  • 20 days ago
  • Bakersfield, CA
  • 20 days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Loss Prevention Customer Service Associate II

  • Bakersfield, CA
  • 20 days ago
  • Bakersfield, CA
  • 20 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Bakersfield, CA
  • 21 days ago
  • Bakersfield, CA
  • 21 days ago

Customer Service Representative Bakersfield, CA, USA...

Customer Service Representative

  • Bakersfield, CA
  • 24 days ago
  • Bakersfield, CA
  • 24 days ago

Store 2708605: 5600 Auburn St, Bakersfield, California 93306 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Accounts Advisor

  • Bakersfield, CA
  • 30+ days ago
  • Bakersfield, CA
  • 30+ days ago

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....

Evening Customer Service Representative- Full Time

  • Bakersfield, CA
  • 45+ days ago
  • Bakersfield, CA
  • 45+ days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Demographic Data for Bakersfield, CA

Moving to Bakersfield, CA? Find some basic demographic data about Bakersfield, CA below.


Local
National
586,945
10,276
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Bakersfield, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bakersfield, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bakersfield, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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