Customer Service Jobs in Anaheim, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 202 Jobs
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Service Representative

  • Santa Ana, CA (9 miles from Anaheim, CA)
  • moments ago
  • Santa Ana, CA (9 miles from Anaheim, CA)
  • moments ago

industry that is seeking a high-performing Customer Service Coordinator for a 6 month temporary assignment....

Customer Service Representative

  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 1 hour ago
  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 1 hour ago

Be part of our World-Class Customer Service Operation!...

Customer Service Representative

  • Corona, CA (22 miles from Anaheim, CA)
  • 3 hours ago
  • Corona, CA (22 miles from Anaheim, CA)
  • 3 hours ago

Are you ready to elevate your customer service career?...

Customer Service Representative

  • Pasadena, CA (23 miles from Anaheim, CA)
  • 3 hours ago
  • Pasadena, CA (23 miles from Anaheim, CA)
  • 3 hours ago

Store 2709453: 392 N Lake Ave, Pasadena, California 91101 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative (Bilingual)

  • San Pedro, CA (19 miles from Anaheim, CA)
  • 19 hours ago
  • San Pedro, CA (19 miles from Anaheim, CA)
  • 19 hours ago

Your Opportunity Customer Service RepresentativeSpeedy Cash San Pedro, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

Customer Service Agent

  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 19 hours ago
  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 19 hours ago

Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....

Customer Service Representative (Receptionist)

  • City of Industry, CA (11 miles from Anaheim, CA)
  • 22 hours ago
  • City of Industry, CA (11 miles from Anaheim, CA)
  • 22 hours ago

Customer Service Representative (Receptionist) Greco and Sons - 2.7 City of Industry, CA Job Details Estimated: $35.7K - $41.2K a year 7 hours ago Qualifications Sales Call center experience Microsoft...

Customer Service Representative

  • Vernon, CA (18 miles from Anaheim, CA)
  • 22 hours ago
  • Vernon, CA (18 miles from Anaheim, CA)
  • 22 hours ago

Be a part of JC Sales' winning Customer Service Team!...

Customer Service Representative

  • Montclair, CA (21 miles from Anaheim, CA)
  • 22 hours ago
  • Montclair, CA (21 miles from Anaheim, CA)
  • 22 hours ago

Responsible for the fulfillment and management of customer order requirements through direct and indirect (i.e., email, phone or EDI-electronic data interface) contact; coordinates order requests...

Retail Customer Service Associate

  • Chino, CA (19 miles from Anaheim, CA)
  • 1 day ago
  • Chino, CA (19 miles from Anaheim, CA)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Transload Customer Service Representative

  • Carson, CA (17 miles from Anaheim, CA)
  • 1 day ago
  • Carson, CA (17 miles from Anaheim, CA)
  • 1 day ago

The focus is proactive and innovative customer service. This position requires agents to use critical thinking skills to build customized solutions to various customers....

Data Entry/Customer Service Representative

  • Fountain Valley, CA (9 miles from Anaheim, CA)
  • 1 day ago
  • Fountain Valley, CA (9 miles from Anaheim, CA)
  • 1 day ago

Previous Experience A minimum of 3 years in the data entry, clerical or customer service field or a related position....

Customer Service Representative

  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 1 day ago
  • Los Angeles, CA (18 miles from Anaheim, CA)
  • 1 day ago

CSR/DELIVERY DRIVER/DRY CLEANING Looking for FULL TIME, immediate hire of Customer Service Representatives with some delivery driving duties for our new Westwood location....

Demographic Data for Anaheim, CA

Moving to Anaheim, CA? Find some basic demographic data about Anaheim, CA below.

Local
National
364,169
8,773
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Udemy
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Anaheim, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Anaheim, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Anaheim, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »