Customer Service Jobs in Alameda, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service & Fulfillment - San Leandro Rack
- Nordstrom Inc.
- San Leandro, CA (7 miles from Alameda, CA)
- 4 hours ago
- San Leandro, CA (7 miles from Alameda, CA)
- 4 hours ago
We have roles available in Sales, Customer Service, Stock, and Fulfillment departments. Apply now and discuss which role interests you most during the interview process....
In PersonCustomer Service Representative
- TransPak
- Newark, CA (21 miles from Alameda, CA)
- 1 day ago
- Newark, CA (21 miles from Alameda, CA)
- 1 day ago
of TransPak company products and programs that you’ll gain over time through a supportive manager and team; you’ll provide effective customer service for all internal and external customers....
In PersonCustomer Service Associate - Temporary
- Walgreens
- El Sobrante, CA (13 miles from Alameda, CA)
- 1 day ago
- El Sobrante, CA (13 miles from Alameda, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporarySeasonal Customer Service Representative - Hillsdale Shopping Center
- Nordstrom
- San Mateo, CA (13 miles from Alameda, CA)
- 1 day ago
- San Mateo, CA (13 miles from Alameda, CA)
- 1 day ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
In Person Temporary- Walgreens
- Berkeley, CA (6 miles from Alameda, CA)
- 2 days ago
- Berkeley, CA (6 miles from Alameda, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonRetail Customer Experience Associate, Concord Sunvalley - Full Time
- Macy's
- Concord, CA (18 miles from Alameda, CA)
- 2 days ago
- Concord, CA (18 miles from Alameda, CA)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
In Person Full TimeCustomer Service Associate needed for our San Leandro location
- San Leandro, CA (7 miles from Alameda, CA)
- 2 days ago
- San Leandro, CA (7 miles from Alameda, CA)
- 2 days ago
Customer Service Associate needed for our San Leandro location Direct Stone Tool Supply Supply is a leading supplier of the stone tool trade, with locations in Arizona, California, Colorado, Oregon,...
In PersonCustomer Service Representative - CA
- Hassan & Sons Inc
- Martinez, CA (15 miles from Alameda, CA)
- 3 days ago
- Martinez, CA (15 miles from Alameda, CA)
- 3 days ago
customer service....
In PersonCustomer Service Representative
- Chevronstations
- Alamo, CA (16 miles from Alameda, CA)
- 5 days ago
- Alamo, CA (16 miles from Alameda, CA)
- 5 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
In PersonPharmacy Customer Service Associate
- Walgreens
- San Pablo, CA (14 miles from Alameda, CA)
- 7 days ago
- San Pablo, CA (14 miles from Alameda, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonPrivate Bank Client Relations Associate
- Citizens Bank
- San Francisco, CA (7 miles from Alameda, CA)
- 12 days ago
- San Francisco, CA (7 miles from Alameda, CA)
- 12 days ago
Description Citizens Private Bank is seeking a proactive, highly organized Client Relations Associate to support a Relationship Management Team, within our San Francisco office. The Client...
RemoteRetail Customer Service Associate
- FedEx
- Emeryville, CA (4 miles from Alameda, CA)
- 12 days ago
- Emeryville, CA (4 miles from Alameda, CA)
- 12 days ago
This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....
In PersonCustomer Service Representative
- Pool Corporation
- Concord, CA (18 miles from Alameda, CA)
- 13 days ago
- Concord, CA (18 miles from Alameda, CA)
- 13 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
In PersonTactical Loss Prevention Customer Service Associate II
- The TJX Companies, Inc.
- Fremont, CA (21 miles from Alameda, CA)
- 14 days ago
- Fremont, CA (21 miles from Alameda, CA)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
In PersonCustomer Experience Associate, Hospitality, French Speaking
- RH
- Corte Madera, CA (16 miles from Alameda, CA)
- 16 days ago
- Corte Madera, CA (16 miles from Alameda, CA)
- 16 days ago
spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer...
In PersonDemographic Data for Alameda, CA
Moving to Alameda, CA? Find some basic demographic data about Alameda, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alameda, CA
Highest Education Level
Customer Services in Alameda, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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