Customer Service Jobs in Alameda, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 88 Jobs

Customer Service Sales Associate

  • Oakland, CA (3 miles from Alameda, CA)
  • 15 days ago
  • Oakland, CA (3 miles from Alameda, CA)
  • 15 days ago

Ensures that the customer receives world-class customer service and sales support. Wage : $21.43 hourly Qualifications: Strong oral and written communication skills....

Customer Service Associate

  • San Mateo, CA (13 miles from Alameda, CA)
  • 7 hours ago
  • San Mateo, CA (13 miles from Alameda, CA)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service II

  • Emeryville, CA (4 miles from Alameda, CA)
  • 14 hours ago
  • Emeryville, CA (4 miles from Alameda, CA)
  • 14 hours ago

The anticipated posting closing date is on or around 8/5/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this...

Customer Service Representative

  • San Leandro, CA (7 miles from Alameda, CA)
  • 14 hours ago
  • San Leandro, CA (7 miles from Alameda, CA)
  • 14 hours ago

Customer Service Representative Were seeking a Customer Service Rep to join our team who is passionate about solving problems, loves wowing our existing distributor partners who represent Torani and...

Customer Service Representative - Full-Time

  • San Francisco, CA (7 miles from Alameda, CA)
  • 23 hours ago
  • San Francisco, CA (7 miles from Alameda, CA)
  • 23 hours ago

Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network....

Pharmacy Customer Service Associate

  • Berkeley, CA (6 miles from Alameda, CA)
  • 23 hours ago
  • Berkeley, CA (6 miles from Alameda, CA)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Will Call Customer Service Representative (CRL)

  • Union City, CA (17 miles from Alameda, CA)
  • 1 day ago
  • Union City, CA (17 miles from Alameda, CA)
  • 1 day ago

The Customer Service Rep in our Will Call department provides exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....

Front Desk / Customer Service Representative - Part Time

  • Union City, CA (17 miles from Alameda, CA)
  • 1 day ago
  • Union City, CA (17 miles from Alameda, CA)
  • 1 day ago

We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Front Desk / Customer Service Representative - Key Holder (Shift Leader)

  • Union City, CA (17 miles from Alameda, CA)
  • 1 day ago
  • Union City, CA (17 miles from Alameda, CA)
  • 1 day ago

We are seeking an enthusiastic Customer Service Representative (CSR) - Key Holder to sell iFLY’s unique indoor skydiving experience!...

Client Service Representative

  • San Leandro, CA (7 miles from Alameda, CA)
  • 2 days ago
  • San Leandro, CA (7 miles from Alameda, CA)
  • 2 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Lafayette, CA (12 miles from Alameda, CA)
  • 2 days ago
  • Lafayette, CA (12 miles from Alameda, CA)
  • 2 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Retail Customer Service Associate

  • Colma, CA (10 miles from Alameda, CA)
  • 2 days ago
  • Colma, CA (10 miles from Alameda, CA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Oakland, CA (3 miles from Alameda, CA)
  • 2 days ago
  • Oakland, CA (3 miles from Alameda, CA)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Concord, CA (18 miles from Alameda, CA)
  • 2 days ago
  • Concord, CA (18 miles from Alameda, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative for a Dry Cleaning Business

  • San Francisco, CA (7 miles from Alameda, CA)
  • 5 days ago
  • San Francisco, CA (7 miles from Alameda, CA)
  • 5 days ago

Dry cleaning and laundry plant hiring customer service representative. English and computer literacy is required. Positive attitude, punctuality, and neat appearance is a must....

Demographic Data for Alameda, CA

Moving to Alameda, CA? Find some basic demographic data about Alameda, CA below.

Local
National
78,280
1,813
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Alameda, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Alameda, CA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alameda, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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