Customer Service Jobs in Vancouver, BC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Company Description We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600...
- Port Coquitlam, BC (15 miles from Vancouver, BC)
- 10 hours ago
- Port Coquitlam, BC (15 miles from Vancouver, BC)
- 10 hours ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- West Vancouver, BC (7 miles from Vancouver, BC)
- 21 hours ago
- West Vancouver, BC (7 miles from Vancouver, BC)
- 21 hours ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Technical Customer Service Representative - Mascon (Temporary 1 year)
- Vancouver, BC
- 1 day ago
- Vancouver, BC
- 1 day ago
service, ideally in a technical support role Experience with computers and configuration People who are as comfortable in verbal and written communication, who have a positive, collaborative and friendly...
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Customer Experience Associate-Mandarin and/or Spanish Language Skills an Asset.
- Burnaby, BC (5 miles from Vancouver, BC)
- 4 days ago
- Burnaby, BC (5 miles from Vancouver, BC)
- 4 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate- Korean Language Skills an asset
- Vancouver, BC
- 4 days ago
- Vancouver, BC
- 4 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Maple Ridge, BC (23 miles from Vancouver, BC)
- 7 days ago
- Maple Ridge, BC (23 miles from Vancouver, BC)
- 7 days ago
Application Deadline: 06/19/2025 Address: 22410 Lougheed Highway Job Family Group: Retail Banking Sales & Service Minimum of 18.75 hours/week. Candidates should be flexible to work within branch...
Executive Aviation is hiring Customer Service Agents at the Vancouver Airport (YVR) who love working in the tourism industry, and anything people and travel related....
- Richmond, BC (6 miles from Vancouver, BC)
- 28 days ago
- Richmond, BC (6 miles from Vancouver, BC)
- 28 days ago
We have a limited number of openings for Customer Service Associates for our stores in the Vancouver International Airport! Check us out if you want a little more FUN and FLAIR in your job....
Full Time Customer Service Representative
- Richmond, BC (6 miles from Vancouver, BC)
- 30+ days ago
- Richmond, BC (6 miles from Vancouver, BC)
- 30+ days ago
Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills....
Do you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry?...
Customer Service Representative/Inside Sales
- Burnaby, BC (5 miles from Vancouver, BC)
- 60+ days ago
- Burnaby, BC (5 miles from Vancouver, BC)
- 60+ days ago
Benefits: Bonus based on performance Competitive salary Opportunity for advancement FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!...
Customer Experience Associate - Mandarin language skills an asset (Future Opportunities)
- West Vancouver, BC (7 miles from Vancouver, BC)
- 60+ days ago
- West Vancouver, BC (7 miles from Vancouver, BC)
- 60+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate- Future Opportunities
- Langley, BC (22 miles from Vancouver, BC)
- 60+ days ago
- Langley, BC (22 miles from Vancouver, BC)
- 60+ days ago
Job Description: Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers....
Customer Service Supervisor to provide customer service to prospective test takers, end-user clients, and partner organizations regarding Paragon's tests and instructional materials....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Vancouver, BC
Highest Education Level
Customer Services in Vancouver, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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