Customer Service Jobs in Vancouver, BC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 18 Jobs

Customer Experience Associate - Willowbrook Branch (Contract - 15 Hours/Week)

Langley, BC (22 miles from Vancouver, BC)
11 hours ago

Langley, BC (22 miles from Vancouver, BC)
11 hours ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - Farsi Language Skills an Asset

Vancouver, BC
18 hours ago

Vancouver, BC
18 hours ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Spanish Language Skills an Asset

Burnaby, BC (5 miles from Vancouver, BC)
18 hours ago

Burnaby, BC (5 miles from Vancouver, BC)
18 hours ago

Customer Experience Associate - Mandarin Skills an asset

Vancouver, BC
1 day ago

Vancouver, BC
1 day ago

Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset

Richmond, BC (6 miles from Vancouver, BC)
2 days ago

Richmond, BC (6 miles from Vancouver, BC)
2 days ago

Customer Experience Associate - Surrey - Future Opportunities

Surrey, BC (15 miles from Vancouver, BC)
6 days ago

Surrey, BC (15 miles from Vancouver, BC)
6 days ago

Customer Service Representative

Langley, BC (22 miles from Vancouver, BC)
7 days ago

Langley, BC (22 miles from Vancouver, BC)
7 days ago

Application Deadline: 07/08/2025 Address: 6233 200th Street Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to...

Retail Customer Service Coordinator Full Time Marshalls - Granville

Vancouver, BC
10 days ago

Vancouver, BC
10 days ago

Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....

Customer Service Representative

Coquitlam, BC (12 miles from Vancouver, BC)
12 days ago

Coquitlam, BC (12 miles from Vancouver, BC)
12 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Experience Associate- Mandarin Language Skills an asset

Vancouver, BC
12 days ago

Vancouver, BC
12 days ago

Customer Experience Associate

Port Coquitlam, BC (15 miles from Vancouver, BC)
15 days ago

Port Coquitlam, BC (15 miles from Vancouver, BC)
15 days ago

Client Service Representative

West Vancouver, BC (7 miles from Vancouver, BC)
15 days ago

West Vancouver, BC (7 miles from Vancouver, BC)
15 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Full Time Customer Service Representative

Richmond, BC (6 miles from Vancouver, BC)
45+ days ago

Richmond, BC (6 miles from Vancouver, BC)
45+ days ago

Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills....

Customer Service Representative/Inside Sales

Burnaby, BC (5 miles from Vancouver, BC)
60+ days ago

Burnaby, BC (5 miles from Vancouver, BC)
60+ days ago

Benefits: Bonus based on performance Competitive salary Opportunity for advancement FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!...

Customer Experience Associate - Mandarin language skills an asset (Future Opportunities)

West Vancouver, BC (7 miles from Vancouver, BC)
60+ days ago

West Vancouver, BC (7 miles from Vancouver, BC)
60+ days ago

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Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

customer service

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Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Vancouver, BC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Vancouver, BC offer the following education background

High School or GED

34.7%

Bachelor's Degree

25.3%

Associate's Degree

16.0%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Vancouver, BC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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