Customer Service Jobs in British Columbia
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Quesnel Branch (30 Hours/Week)
- Quesnel, BC
- 1 hour ago
- Quesnel, BC
- 1 hour ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Delivery Station Customer Service Associate, Team Harpreet
- Burnaby, BC
- 11 hours ago
- Burnaby, BC
- 11 hours ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer rete nti on....
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Cantonese Language skills an asset
- Vancouver, BC
- 1 day ago
- Vancouver, BC
- 1 day ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
We have a limited number of openings for Customer Service Associates for our stores in the Vancouver International Airport! Check us out if you want a little more FUN and FLAIR in your job....
Requirements: 2-3 years of customer service/billing experience Accurate data entry skills & customer service skills Excellent time management and prioritization skills Strong working knowledge of Microsoft...
Application Deadline: 05/29/2025 Address: 3900 Steveston Hwy Unit 130 Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be...
Client Service Representative (VLM), West Coast Virtual Fair
- Vancouver, BC
- 2 days ago
- Vancouver, BC
- 2 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Self-motivated, with high energy and dedication to customer service and sales growth....
GFL Environmental is looking for a Customer Service Representative to join our team in Squamish, BC! At GFL our goal is to invest in our people and provide opportunities to grow for life!...
Join Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems....
We are currently seeking a qualified and motivated individual for the role of Customer Service Representative for one of Canada's leading distributor and technical solutions provider industrial equipment...
To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...
To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in British Columbia
Highest Education Level
Customer Services in British Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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