Customer Service Jobs in North Vancouver, BC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Customer Experience Associate - Surrey - Future Opportunities

  • Surrey, BC (17 miles from North Vancouver, BC)
  • 1 hour ago
  • Surrey, BC (17 miles from North Vancouver, BC)
  • 1 hour ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate

  • Richmond, BC (12 miles from North Vancouver, BC)
  • 1 hour ago
  • Richmond, BC (12 miles from North Vancouver, BC)
  • 1 hour ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Punjabi Language Skills an Asset

  • Vancouver, BC (5 miles from North Vancouver, BC)
  • 1 day ago
  • Vancouver, BC (5 miles from North Vancouver, BC)
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset

  • Richmond, BC (12 miles from North Vancouver, BC)
  • 1 day ago
  • Richmond, BC (12 miles from North Vancouver, BC)
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

  • Richmond, BC (12 miles from North Vancouver, BC)
  • 1 day ago
  • Richmond, BC (12 miles from North Vancouver, BC)
  • 1 day ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

  • Langley, BC (22 miles from North Vancouver, BC)
  • 1 day ago
  • Langley, BC (22 miles from North Vancouver, BC)
  • 1 day ago

Writing up credits and replacements as they come in for approval by the Customer Service Supervisor. What We’re Looking For Positive attitude with customer service orientation....

Customer Service Representative

  • Vancouver, BC (5 miles from North Vancouver, BC)
  • 2 days ago
  • Vancouver, BC (5 miles from North Vancouver, BC)
  • 2 days ago

Application Deadline: 09/04/2025 Address: 8324 Granville Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...

Customer Service Representative

  • Vancouver, BC (5 miles from North Vancouver, BC)
  • 2 days ago
  • Vancouver, BC (5 miles from North Vancouver, BC)
  • 2 days ago

Company Description We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600...

Customer Experience Associate - Cantonese Language Skills an Asset

  • Vancouver, BC (5 miles from North Vancouver, BC)
  • 3 days ago
  • Vancouver, BC (5 miles from North Vancouver, BC)
  • 3 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Associate, PT/ FT

  • Burnaby, BC (6 miles from North Vancouver, BC)
  • 3 days ago
  • Burnaby, BC (6 miles from North Vancouver, BC)
  • 3 days ago

Qualifications: Think you have what it takes to be one of our Customer Service Associates? Were committed to hiring the best talent for the role....

Customer Service Representative

  • Vancouver, BC (5 miles from North Vancouver, BC)
  • 6 days ago
  • Vancouver, BC (5 miles from North Vancouver, BC)
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Coordinator Full Time Winners/HomeSense - Strawberry Hill

  • Surrey, BC (17 miles from North Vancouver, BC)
  • 8 days ago
  • Surrey, BC (17 miles from North Vancouver, BC)
  • 8 days ago

Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....

Customer Service Representative

  • Richmond, BC (12 miles from North Vancouver, BC)
  • 9 days ago
  • Richmond, BC (12 miles from North Vancouver, BC)
  • 9 days ago

service or counter sales Proficient in the use of Microsoft Office software to communicate via email, analyze customer data and update customer contact files Outstanding customer service and verbal...

Customer Service Representative (Part Time)

  • West Vancouver, BC (5 miles from North Vancouver, BC)
  • 14 days ago
  • West Vancouver, BC (5 miles from North Vancouver, BC)
  • 14 days ago

Join us and grow your career with our retail team as a customer service representative....

Customer Service Representative 1

  • Burnaby, BC (6 miles from North Vancouver, BC)
  • 15 days ago
  • Burnaby, BC (6 miles from North Vancouver, BC)
  • 15 days ago

Position Summary: As a Customer Service Representative in the bike industry, your role will guide customers and dealers through the FOX experience....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in North Vancouver, BC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in North Vancouver, BC offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Vancouver, BC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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