Customer Service Jobs in Mission, BC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Experience Associate - Fremont Village, Port Coquitlam, BC (22.5 hours)
- Port Coquitlam, BC (21 miles from Mission, BC)
- moments ago
- Port Coquitlam, BC (21 miles from Mission, BC)
- moments ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
Senior Customer Experience Associate - Glenn Mountain Village, Abbotsford, BC (26.25 hours)
- Abbotsford, BC (6 miles from Mission, BC)
- moments ago
- Abbotsford, BC (6 miles from Mission, BC)
- moments ago
Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...
- Abbotsford, BC (6 miles from Mission, BC)
- 21 hours ago
- Abbotsford, BC (6 miles from Mission, BC)
- 21 hours ago
Job Location 32950 South Fraser Way Employment Type Regular Weekly Hours 37.5 Skills Confidence, Customer Service, Digital Literacy, Financial Processing, Group Problem Solving, Organizational Efficiency...
Client Service Representative [Hourly]
- Surrey, BC (22 miles from Mission, BC)
- 1 day ago
- Surrey, BC (22 miles from Mission, BC)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Surrey, BC (22 miles from Mission, BC)
- 8 days ago
- Surrey, BC (22 miles from Mission, BC)
- 8 days ago
Application Deadline: 07/30/2025 Address: 5661 152 Street Job Family Group: Retail Banking Sales & Service NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to...
- Chilliwack, BC (16 miles from Mission, BC)
- 10 days ago
- Chilliwack, BC (16 miles from Mission, BC)
- 10 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Coquitlam, BC (24 miles from Mission, BC)
- 30+ days ago
- Coquitlam, BC (24 miles from Mission, BC)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Experience Associate- Future Opportunities
- Langley, BC (14 miles from Mission, BC)
- 90+ days ago
- Langley, BC (14 miles from Mission, BC)
- 90+ days ago
Job Description: Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Mission, BC
Highest Education Level
Customer Services in Mission, BC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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