Customer Service Jobs in Fort Smith, AR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Customer Service Associate - Temporary

  • Alma, AR (14 miles from Fort Smith, AR)
  • 22 hours ago
  • Alma, AR (14 miles from Fort Smith, AR)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Fort Smith, AR
  • 6 days ago
  • Fort Smith, AR
  • 6 days ago

Customer Service Rep JOB SUMMARY The incumbent, under the general direction of the Customer Service Supervisor, is responsible for providing courteous and accurate customer service pertaining to water...

Remote Work

Customer Service Associate

  • Fort Smith, AR
  • 10 days ago
  • Fort Smith, AR
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Savers / Value Village Careers - Customer Service Associate

  • Fort Smith, AR
  • 14 days ago
  • Fort Smith, AR
  • 14 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Part-Time Ramp and Customer Service Agent

  • Fort Smith, AR
  • 14 days ago
  • Fort Smith, AR
  • 14 days ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....

Customer Service Representative

  • Fort Smith, AR
  • 15 days ago
  • Fort Smith, AR
  • 15 days ago

Resolve Tech Solutions is actively hiring Customer Service Representatives (CSRs) for a W2 contract role supporting a utility industry client in Arkansas....

Retail Customer Service Associate

  • Fort Smith, AR
  • 26 days ago
  • Fort Smith, AR
  • 26 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7700 Rogers Ave, Fort Smith, AR...

Customer Service Representative

  • Muldrow, OK (14 miles from Fort Smith, AR)
  • 30+ days ago
  • Muldrow, OK (14 miles from Fort Smith, AR)
  • 30+ days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Fort Smith, AR
  • 30+ days ago
  • Fort Smith, AR
  • 30+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Bilingual Customer Service Representative

  • Fort Smith, AR
  • 60+ days ago
  • Fort Smith, AR
  • 60+ days ago

Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer...

TEMP Customer Service Representative

  • Fort Smith, AR
  • 90+ days ago
  • Fort Smith, AR
  • 90+ days ago

: $21/hr IMMEDIATE TEMP Customer Service Representative needed for a well-known manufacturing company specializing in consumer goods for heating, cooling, and refrigeration products both on the residential...

Retail Customer Service Cashier

  • Alma, AR (14 miles from Fort Smith, AR)
  • 90+ days ago
  • Alma, AR (14 miles from Fort Smith, AR)
  • 90+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Fort Smith, AR

Moving to Fort Smith, AR? Find some basic demographic data about Fort Smith, AR below.


Local
National
93,160
2,874
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

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Salary for Customer Service Jobs in Fort Smith, AR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fort Smith, AR offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Smith, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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