Customer Service Jobs in Arkansas

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 94 Jobs

Retail Customer Service Associate

  • North Little Rock, AR
  • 4 hours ago
  • North Little Rock, AR
  • 4 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...

Remote Customer Service Representative - Facility Maintenance Services

  • Springdale, AR
  • 11 hours ago
  • Springdale, AR
  • 11 hours ago

ABCO Facility Maintenance Remote Customer Service Representative - Facility Maintenance Services in Springdale , Arkansas Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe...

Remote Work

Customer Service Associate - CUSTO044680-7087

  • Little Rock, AR
  • 11 hours ago
  • Little Rock, AR
  • 11 hours ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

On-Site Customer Service Representative - Forrest City, AR

  • Forrest City, AR
  • 12 hours ago
  • Forrest City, AR
  • 12 hours ago

Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...

Customer Service Representative

  • Forrest City, AR
  • 13 hours ago
  • Forrest City, AR
  • 13 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate - Temporary

  • Searcy, AR
  • 1 day ago
  • Searcy, AR
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Springdale, AR
  • 1 day ago
  • Springdale, AR
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Client Service Representative

  • Fayetteville, AR
  • 1 day ago
  • Fayetteville, AR
  • 1 day ago

Customer Service Representative- Best Friends Animal Hospital Fayetteville, AR Full-time Schedule: 7am-6:30pm or 8am-6:30pm (1 hour lunch) and every other Saturday is required....

Customer Service Associate - Temporary

  • Hot Springs Village, AR
  • 2 days ago
  • Hot Springs Village, AR
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Alexander, AR
  • 2 days ago
  • Alexander, AR
  • 2 days ago

team as a Customer Service Representative....

Customer Service Associate Job

  • Bryant, AR
  • 2 days ago
  • Bryant, AR
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative Lead

  • Springdale, AR
  • 2 days ago
  • Springdale, AR
  • 2 days ago

SUMMARY: The Customer Service Representative Lead is responsible for providing customer service and sales support for distributor, retail, and national account customers....

Customer Service Associate - Morning & Lunch Shift

  • Little Rock, AR
  • 2 days ago
  • Little Rock, AR
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Dinner/Close Shift

  • Fayetteville, AR
  • 2 days ago
  • Fayetteville, AR
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Springdale, AR
  • 3 days ago
  • Springdale, AR
  • 3 days ago

Immediate opening in Springdale for Customer Service Associate! Pay is $21 per hr.!!...

Demographic Data for Arkansas

Moving to Arkansas? Find some basic demographic data about Arkansas below.


Local
National
3,011,550
67,954

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Arkansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Arkansas offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Arkansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »